Category: Blog by Kika Angelic
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How Long do Factories Usually Shut Down for Chinese New Year?
If you are an Amazon Seller who has been doing business involving importing from China for some time already, you may be familiar with the regular anxiety as February approaches each year. Every time Chinese New Year comes around, a lot of Amazon Sellers who rely on imports from China gets thrown for a loop.…
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Understanding the Difference Between Seller Fulfilled Prime and Premium Shipping on Amazon
As an Amazon seller, you have access to a range of fulfillment options to cater to the diverse needs of your customers. Two popular choices (which are frequently confused) are Seller Fulfilled Prime (SFP) and Premium Shipping. In this article, I will be presenting you the details of each program, explaining their differences, benefits, and…
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How to recover your Amazon Seller Account when Two Step Verification Fails
As you know, Amazon now requires all third party sellers to implement two step verification in order to access their Seller Accounts. Many sellers are reaching out to me and seeking help with regaining access to their accounts when they are unable to perform two step verification. This may happen when a seller loses their…
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How to deal with Authenticity Complaints on Amazon?
As you know, Product Condition Customer Complaints are detected by automated Amazon bots after scanning your Seller Feedbacks, Product Reviews, returns or A-Z claim comments rather than being knowingly submitted by buyers. Keep in mind that getting an inauthentic complaint does not mean you are selling fake or counterfeit products. Sometimes, Amazon just wants to ensure…
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One or More of Your Amazon Listings Have Been Search Suppressed
If you are getting lots of “One or More of Your Amazon Listings Have Been Search Suppressed” e-mails from Amazon every day, this article will address what do these notification mean and how to resolve any related issues. Search Suppressed Amazon listings are ASINs, which were detected by Amazon’s automated bots as being non-compliant with…
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What does setting a List Price do to your Amazon listings?
If you are an Amazon Seller, you must have found Amazon’s automated e-mails titled Help increase your revenue by uploading a List Price in your inbox. Setting a List Price will only take you a few seconds, however you may not be aware of its pros and cons. Once you upload the List Price, Amazon…
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Amazon entirely scraps restock limits!
Finally, the day on which all Amazon Sellers doing business through Fulfillment by Amazon have been waiting for is here! On 1.March 2023, Amazon removed the controversial Restock Limits, which were impacting the amount of units each Amazon Seller could send into FBA at any given time. From now on, sellers will be offered a…
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Watch out! Amazon Seller Code of Conduct Suspensions can now be appealed by taking a short online quiz!
Recently, Amazon completely reformed their approach to appealing most Seller Account suspensions, in a clear attempt to try and keep as many marketplace sellers as possible, since the competition is growing and they don’t want to risk losing their selection of products. Instead of getting locked out of their accounts or having to prepare a…
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Try Seller Union’s new Artificial Intelligence tool for Amazon Sellers
Recently, our team of talented software developers launched a new tool, which will help you generate 100% unique content for your business, entirely created by artificial intelligence! You can find it by clicking on the ”AI” button on the upper right menu on our website. Currently, our artificial intelligence offers you the option to generate…
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Suspected Intellectual Property Rights Infringement Complaints are no longer impacting your metrics!
Recently, with the launch of new Account Health Rating, there has been a very clear information communicated to Amazon Sellers in the form of wording displayed on Account Health Dashboard, indicating that they no longer need to worry about suspected violations. As you know, Suspected Intellectual Property Rights Infringement Complaints are potential defects triggered by…
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Should you be worried when your ODR exceeds the 1% target?
Many Amazon Sellers are contacting me through my OnlyFans page daily, seriously worried about their Seller Accounts being labelled as ”At Risk” of deactivation. But does this orange warning status actually mean anything bad? Learn more in this article! Amazon has their minimum performance targets for Order Defect Rate, Cancellation Rate, Late Shipment Rate and…
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Amazon Launches a Copycat Event For Sellers
This week, Amazon announced a lavish in-person event called Amazon Accelerate aimed at its third party sellers, which will be taking place in Seattle in September 2022. The event will include networking, luxurious buffet dining, prominent keynote speakers, promotional stands from companies offering commercial services, just like chatting with representatives responsible for Account Health and…
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Is this the end of selling collectibles and brand collaboration items on Amazon?
As everyone in the Amazon Seller Community knows, the company’s listing catalogue is constantly being scanned by automated bots whose job is to detect non-compliant listings and pro-actively block them. Unfortunately, due to these efforts, millions of legitimate listings are removed from the platform every day, without any path to have them restored. Every Product…
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Amazon Introduces a New Way of Handling Buyer Account Holds!
As explained in my previous articles addressing the topic of Buyer and Seller Account holds, this situation can be extremely frustrating. Sellers are finding themselves locked out of their Seller Accounts, without being provided any explanation or instructions how to proceed. However, recently there has been a positive development. Amazon started guiding customers with their…
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Why isn’t Amazon doing anything to help third party sellers affected by the situation in Ukraine?
Last week, the entire Europe found itself in a geopolitical conflict, which it hasn’t seen since the end of the Second World War. Many peaceful countries, which previously enjoyed a developed infrastructure, undisrupted supply chain and services are now severely affected by a raging war, impacting local businesses. There are thousands of third party Amazon…
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You would never think this could get you suspended! Amazon continues its wave of Buyer Account closures, learn what is new!
Recently, I informed you in my article about Amazon’s aggressive crusade to purge their platform of any suspiciously behaving Buyer Accounts. The difference with these account closures is that unlike before, Amazon is not just suspending Seller Accounts over alleged violations of the Seller Code of Conduct, but this time the company is targeting specifically…
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Watch out! Amazon is mercilessly cracking down on dropshipping!
Recently, there has been a massive wave of aggressive enforcements by Amazon towards dropshippers. This time, they are not targeting just shady accounts operated by scammers based in Asia, but the company is shutting down all kinds dropshippers, including legitimate businesses operated by established US-based entrepreneurs. Amazon is not just suspending Seller Accounts, but they…
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Watch out! Amazon now allows you to appeal suspensions without a Plan of Action if you do this!
For many years, Amazon required sellers to prepare Plans of Action in order to get their suspended Seller Accounts reinstated. In early 2018, the company introduced pre-suspension phone calls, where merchants were phoned by so-called Account Health Team representatives and advised to submit their Plan of Action within no more than 72 hours to prevent…
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Amazon might launch its own crypto token in the future
Over the past year, job adverts looking for a blockchain specialist to join Amazon were appearing across popular career websites, including LinkedIn. Rumours were spreading that the e-commerce giant is investigating their own options to join and profit out of the recent cryptocurrency hype. Indeed, Amazon is usually among the first to advance new technology…
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What to do when your Amazon Seller Account gets placed on a hold?
Have you suddenly lost access either to your buyer or seller account without any notification from Amazon? Are you hopeless and desperate? Read the most detailed article addressing this topic from a seasoned advisor Kika Angelic to learn everything you need to know. When something goes wrong on the Amazon marketplace, your Seller Account will…
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A-Z claim interface littered with bugs
This weekend, the entire A-Z claim interface in the Seller Central was filled with various error codes, which were visible instead of the usual descriptive wording. On the top of the A-Z claims dasboard, under “Manage A-to-Z claims”, there was an error notice “claims_banner_header” along with “claims_peeknow_unauthorized_help_text”. Additionally, the wording “sc_claim_productClaimAmount” was appearing next to…
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The credit card or debit card Amazon myth busted once for ever
If you are a seller on Amazon, you might have noticed the confusion created by some unhelpful advisors on the Amazon Seller Forum, who are claiming that Amazon only accepts credit cards as a payment method for on file. Ever since the Amazon marketplace was launched, both debit cards and credit cards were accepted as…
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Account deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement
Since the term “Account deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement“ is the most searched phrase on our entire Seller Union website, I decided to make an article clarifying this major misconception of many Amazon sellers. ALL Seller Account deactivations are in accordance with section 3 of Amazon’s Business Solutions Agreement.…
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Seattle’s Capitol Hill becomes autonomous zone
[whohit]Seattle’s Capitol Hill becomes autonomous zone[/whohit]Seattle was the first city in the USA where I lived but it immediately impressed me by it’s uniqueness, high level of living standard and community spirit. I still haven’t posted a single YouTube video or article describing my typical daily life in the city and presenting some of my…
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Hidden gem in Seattle – letter to Jeff Bezos painted on a building
[whohit]Hidden gem in Seattle – letter to Jeff Bezos painted on a building[/whohit]Today as I was walking back to my Belltown apartment in Seattle, I noticed this huge painted letter on the wall of a building. The building is just behind the Day One building of the Amazon HQ and I wonder if the recipient…