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One or More of Your Amazon Listings Have Been Search Suppressed
If you are getting lots of “One or More of Your Amazon Listings Have Been Search Suppressed” e-mails from Amazon every day, this article will address what do these notification mean and how to resolve any related issues.
Search Suppressed Amazon listings are ASINs, which were detected by Amazon’s automated bots as being non-compliant with their policies, causing them to become hidden from search results. They are also referred to as Quarantined Listings.
If no corrective action is taken, the affected listings will not be available in search results on the Amazon website. However, they can be still purchased by buyers, as long as they have a direct hyperlink or exactly know what they wish to purchase.
It could be due to the images not meeting Amazon’s standards for not having a pure white background, being low resolution, pixelated, including additional accessories, logos, text or graphics.
There could be some third party trademarked brand names or terms included in the titles, bullet points or description.
Also, Amazon recently started enforcing their Product Title Requirements, which means that any non-media ASIN may be search-suppressed if it violates any of the following criteria:
1. The title exceeds 200 characters, including spaces.
2. The title contains promotional phrases, such as “free shipping”, “100% quality guaranteed”.
3. The title contains characters for decoration, such as ~ ! * $ ? _ ~ { } # < > | * ; ^ ¬ ¦
4. The title contains no product-identifying information, such as “hiking boots” or “umbrella”.
Here you can read a copy of Amazon’s automated e-mail notification wording regarding the matter:
| One or More of Your Amazon Listings Have Been Search Suppressed Quarantined Listings Notification [Amazon.de] One or More of Your Amazon Listings Have Been Search Suppressed Hello, We are contacting you because Amazon took action on one or more of your listings. 1 listing(s) were quarantined and removed from search results on the Amazon website. The affected listings do not meet Amazon’s ASIN Creation Policy, Duplicate ASIN Creation Policy, Product Image Requirements or Product Title Requirements. The list of ASINs that have been suppressed from search are listed at the bottom of this message. We’re here to help! For more information about the ASIN Creation Policy and Duplicate ASIN Creation Policy, search for ASIN Creation Policy / Duplicate ASIN Creation Policy on Seller Central or navigate to https://sellercentral.amazon.de/gp/help/201844590. For more information about product image requirements, search for Product Image Requirements on Seller Central or navigate to https://sellercentral.amazon.de/gp/help/1881. For more information about product title requirements, search for Product Title Requirements on Seller Central or navigate to https://sellercentral.amazon.de/gp/help/GYTR6SYGFA5E3EQC. What immediate actions can I take? In Seller Central, navigate to the Suppressed page under Inventory and Manage Inventory or navigate to https://sellercentral.amazon.de/fixyourproducts/suppressed. Edit the listing(s) to correct the affected attributes or images. Once the affected attributes or images have been corrected, the listing(s) will be removed from quarantine and made available in search results. Have your listings been quarantined by mistake? If you believe there has been an error, please provide details explaining how the listing(s) have not violated Amazon policies and evidence or examples illustrating that the listing(s) comply with Amazon policies. How do I provide the required information? To appeal the quarantine decision, contact Amazon Seller Support. What happens if I do not take action? If no action is taken, the affected listing(s) will not be available in search results on the Amazon website. Which of my listings were quarantined? 1 listing(s) were quarantined. The full list with details and available actions is available on the Suppressed Inventory page on Seller Central: https://sellercentral.amazon.de/fixyourproducts/suppressed. |
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