Amazon Seller News
A-Z claim interface littered with bugs

This weekend, the entire A-Z claim interface in the Seller Central was filled with various error codes, which were visible instead of the usual descriptive wording.
On the top of the A-Z claims dasboard, under “Manage A-to-Z claims”, there was an error notice “claims_banner_header” along with “claims_peeknow_unauthorized_help_text”.
Additionally, the wording “sc_claim_productClaimAmount” was appearing next to the claim value.
A text saying “sc_claim_button_sendFeedback” was showing on the right side.
If you are asking, what does this mean,…? Most likely, Amazon’s software developers were working on a new A-Z claim interface / dashboard and obviously, they were having a difficulty with it.
Here you can view a screenshot of the errors:

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shoaib munir
October 21, 2021 at 5:58 pm
— Greater detail on the root cause(s) that led to the product authenticity issue
— Greater detail on the actions you have taken to resolve the product authenticity issue
— Greater detail on the steps you have taken to prevent future product authenticity issue
shoaib munir
October 21, 2021 at 5:59 pm
Hi kika , can i get help on this issue
— Greater detail on the root cause(s) that led to the product authenticity issue
— Greater detail on the actions you have taken to resolve the product authenticity issue
— Greater detail on the steps you have taken to prevent future product authenticity issue