Amazon Seller News
Account deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement
Since the term “Account deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement“ is the most searched phrase on our entire Seller Union website, I decided to make an article clarifying this major misconception of many Amazon sellers.
ALL Seller Account deactivations are in accordance with section 3 of Amazon’s Business Solutions Agreement. In other words – every single Amazon Seller Account suspension is made in accordance with that section of the user agreement.
The wording is NOT the suspension reason itself, as many less experienced sellers incorrectly believe.
Section 3 of the Business Solutions Agreement is referring to a small paragraph addressing Amazon’s right to terminate service anytime at the company’s discretion, giving the user a prior notice and option to appeal.
Unlike many sellers wrongly assume, having the wording in your deactivation notice doesn’t make your suspension in any way special.
Read the entire notification to understand the actual cause of the suspension and ignore the generic opening legal phrase.
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Here is an example screenshot of a deactivation notice, with the generic wording included in the beginning of the text and the actual suspension reason circled in red for your information:
I spent a significant amount of time preparing a detailed professional video, where I am presenting you many tips how to appeal Amazon Seller Account suspensions.
Here you can watch my YouTube video, where I am also explaining what does the Section 3 of Business Solutions Agreement mean (don’t be confused by the opening of the video, where I am enjoying a vacation – it’s a part of the story):
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Jay Patel
March 2, 2021 at 12:39 am
Hi kika
Hope you are well I’m thinking if joining your group. As I saw your posts found them very insightful and helpful. I’m a new Amazon seller been trading as MFM, my account has been deactivated. They asked receipts for 3 of my products I think My response was not great as after 5th time no response. Be greatful for your advice kind regards Jay
Tommy
March 9, 2021 at 11:58 am
What’s up, I read your new stuff like every week. Your writing style is witty, keep doing
what you’re doing!
HAMZA
May 15, 2021 at 7:45 am
This is what i received by amazon after appeal now 90days are past and i send many email’s to them but no reply kindly help.
Dear GOODLUCKFURNITUREFACTORYLLC,
Your Amazon seller account has been deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement. Your listings have been removed and pending orders have been canceled.
Why is this happening?
We have taken this measure because information available to us indicates that you have not fulfilled orders after confirming shipment. Please review Amazon’s policy regarding Account Health (https://sellercentral.amazon.ae/gp/help/G200205250) and the Seller Code of Conduct (https://sellercentral.amazon.ae/gp/help/G1801).
Has your account been deactivated in error?
If you believe there has been an error, please submit an explanation. Your explanation should include the following information:
— Evidence or examples that demonstrate that your account complies with our Amazon Seller Code of Conduct and Monitor Your Account health policies.
— Evidence or examples that demonstrate your orders have been shipped and delivered.
How do I send the required information? Submit this information to selling-partner-action-review@amazon.ae.
After 90 days following this notification, you may separately request a funds disbursement by contacting disbursement-appeals@amazon.ae. We will conduct a separate investigation to evaluate your account and if we confirm fraudulent activity or find that you have engaged in deceptive or illegal activity; or have abused our systems or repeatedly violated our policies that protect our customers and selling partners, we may withhold some or all funds in your account.
Thank you,
Amazon.ae
Babar
June 24, 2021 at 10:29 am
How can i activate the account as they deactivate according section 3
Aamir Khan
September 26, 2021 at 12:26 am
Hi I have been suspended from amazon Spain for section 3 and all my EU accounts are blocked I can’t log in.
Eugenio
October 18, 2021 at 4:44 pm
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Rick
October 18, 2021 at 8:37 pm
Heya! I realize this is somewhat off-topic but I
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website like yours require a lot of work? I’m brand new to writing
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I’d like to start a blog so I can easily share my personal experience and feelings online.
Please let me know if you have any suggestions or tips for new
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Danielle
October 20, 2021 at 11:47 pm
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John tech
March 28, 2022 at 11:43 am
You are required to show invoices of proof. Happened with me.
I work at https://latesttechreviews.net
John tech
March 28, 2022 at 11:44 am
You are required to show invoices of proof. Happened with me.