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Account deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement

Kika Angelic

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Since the term “Account deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement“ is the most searched phrase on our entire Seller Union website, I decided to make an article clarifying this major misconception of many Amazon sellers.

ALL Seller Account deactivations are in accordance with section 3 of Amazon’s Business Solutions Agreement. In other words – every single Amazon Seller Account suspension is made in accordance with that section of the user agreement.

The wording is NOT the suspension reason itself, as many less experienced sellers incorrectly believe.

Section 3 of the Business Solutions Agreement is referring to a small paragraph addressing Amazon’s right to terminate service anytime at the company’s discretion, giving the user a prior notice and option to appeal.

Unlike many sellers wrongly assume, having the wording in your deactivation notice doesn’t make your suspension in any way special.

Read the entire notification to understand the actual cause of the suspension and ignore the generic opening legal phrase.

If you need help with your Seller Account suspension, feel free to reach out by subscribing to my professional OnlyFans page at www.onlyfans.com/kikaangelic, where I will assist you for just $24.99.

Here is an example screenshot of a deactivation notice, with the generic wording included in the beginning of the text and the actual suspension reason circled in red for your information:

I spent a significant amount of time preparing a detailed professional video, where I am presenting you many tips how to appeal Amazon Seller Account suspensions.

Here you can watch my YouTube video, where I am also explaining what does the Section 3 of Business Solutions Agreement mean (don’t be confused by the opening of the video, where I am enjoying a vacation – it’s a part of the story):

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My name is Kristina Hajdukova, but I am known as Kika Angelic. I used to be the most prolific and reputable contributor on the Amazon Seller Forum, before being maliciously removed and defamed. Here you can learn more about my story: My GoFundMe page seeking help from Amazon – feel free to support me!

Eventually, I became the first person in the world to succeed in a defamation lawsuit against Amazon and the company had to prominently publish me an apology and pin it to the top of the whole Amazon Seller Forum, click here to see it!

Regarding Amazon Seller Performance, you can always participate in my Amazon Seller Performance – Friendly Advice – Worldwide group, where you will be very welcome.

If you are an Amazon Seller who needs help with any Amazon-related issues such as suspensions, listing blocks or is looking for professional assistance, please don’t hesitate to subscribe to my new OnlyFans page at: www.onlyfans.com/kikaangelic

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16 Comments

16 Comments

  1. Jay Patel

    March 2, 2021 at 12:39 am

    Hi kika
    Hope you are well I’m thinking if joining your group. As I saw your posts found them very insightful and helpful. I’m a new Amazon seller been trading as MFM, my account has been deactivated. They asked receipts for 3 of my products I think My response was not great as after 5th time no response. Be greatful for your advice kind regards Jay

  2. Tommy

    March 9, 2021 at 11:58 am

    What’s up, I read your new stuff like every week. Your writing style is witty, keep doing
    what you’re doing!

  3. HAMZA

    May 15, 2021 at 7:45 am

    This is what i received by amazon after appeal now 90days are past and i send many email’s to them but no reply kindly help.
    Dear GOODLUCKFURNITUREFACTORYLLC,
    Your Amazon seller account has been deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement. Your listings have been removed and pending orders have been canceled.
    Why is this happening?
    We have taken this measure because information available to us indicates that you have not fulfilled orders after confirming shipment. Please review Amazon’s policy regarding Account Health (https://sellercentral.amazon.ae/gp/help/G200205250) and the Seller Code of Conduct (https://sellercentral.amazon.ae/gp/help/G1801).
    Has your account been deactivated in error?
    If you believe there has been an error, please submit an explanation. Your explanation should include the following information:
    — Evidence or examples that demonstrate that your account complies with our Amazon Seller Code of Conduct and Monitor Your Account health policies.
    — Evidence or examples that demonstrate your orders have been shipped and delivered.
    How do I send the required information? Submit this information to selling-partner-action-review@amazon.ae.
    After 90 days following this notification, you may separately request a funds disbursement by contacting disbursement-appeals@amazon.ae. We will conduct a separate investigation to evaluate your account and if we confirm fraudulent activity or find that you have engaged in deceptive or illegal activity; or have abused our systems or repeatedly violated our policies that protect our customers and selling partners, we may withhold some or all funds in your account.
    Thank you,
    Amazon.ae

  4. Babar

    June 24, 2021 at 10:29 am

    How can i activate the account as they deactivate according section 3

  5. Aamir Khan

    September 26, 2021 at 12:26 am

    Hi I have been suspended from amazon Spain for section 3 and all my EU accounts are blocked I can’t log in.

  6. Eugenio

    October 18, 2021 at 4:44 pm

    Thanks for a marvelous posting! I truly enjoyed reading it, you’re a great author.I will
    always bookmark your blog and definitely will come back down the road.
    I want to encourage you to definitely continue your great job, have a nice
    afternoon!

  7. Rick

    October 18, 2021 at 8:37 pm

    Heya! I realize this is somewhat off-topic but I
    had to ask. Does running a well-established
    website like yours require a lot of work? I’m brand new to writing
    a blog however I do write in my journal daily.
    I’d like to start a blog so I can easily share my personal experience and feelings online.
    Please let me know if you have any suggestions or tips for new
    aspiring blog owners. Thankyou!

  8. Danielle

    October 20, 2021 at 11:47 pm

    Does your blog have a contact page? I’m having trouble locating it but, I’d like to
    send you an email. I’ve got some ideas for your blog you might be interested in hearing.
    Either way, great website and I look forward to seeing it develop over time.

  9. Rozella

    October 21, 2021 at 1:00 am

    Hello there! I know this is kind of off topic but I was wondering which blog platform are you using for this website?
    I’m getting tired of WordPress because I’ve had issues with
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    direction of a good platform.

  10. Pingback: Watch out! Amazon now allows you to appeal a suspension without a Plan of Action if you do this! – Seller Union

  11. Pingback: Google

  12. John tech

    March 28, 2022 at 11:43 am

    You are required to show invoices of proof. Happened with me.
    I work at https://latesttechreviews.net

  13. John tech

    March 28, 2022 at 11:44 am

    You are required to show invoices of proof. Happened with me.

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Most common questions and myths about Amazon Seller Account suspensions answered

Kika Angelic

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This article will cover most questions related to Amazon Seller Account suspensions or appealing.

What is section 3 ?

Many sellers wonder what Amazon means by section 3 of Amazon’s Business Solutions Agreement. Section 3 is simply a section which allows them to terminate your relationship with Amazon. Amazon’s Business Soltions Agreement is written as an “at-will” agreement they can terminate at any time. It’s just a aggrement between you and Amazon read it carefully i want just to clarify that all accounts are suspended in section 3 violation but under section 3 there comes a lot of things many policies which can’t be discussed here in the small time measurement .

What is Amazon seller code of conduct?

Never misrepresent yourself. Always act in a manner that ensures a trustworthy experience for Amazon customers. Never list products that may cause harm to Amazon customers. Never engage in any misleading, inappropriate or offensive behavior.Try to act professionally and don’t misguide customer directly to another webiste and don’t share their personal information

What happens when Amazon disables your account?

Account Deactivation can also include removing any information and assets stored in the account. Amazon Account Deactivation not only stops you from selling on the platform but also removes the product listings you’ve worked hard on. Listing Deactivation is the removal of listings reported to have violations . They remove your selling privileges

Why is my account under review?

When your profile is put under review, it means you’ve been reported multiple times by other users. While under review, we’ll look for any violations of our Terms of Use or Community Guidelines. If your profile hasn’t violated any of our policies, you’ll be allowed back in.they sent you notifications in the performance tab that you have doing this violation so that’s why we put your account under review to further research on it

Can I make another Amazon account after being suspended?

No, you can’t. You have to know that already, because you’re already going against Amazon policy by operating a second account after your first has been suspended. Don’t ever try to create account on the same things that have you used in your suspended account it means your name and address maybe your credit card details link with that account and they make your account suspended in multiple account policy violation

Can I create two Amazon accounts with same number?

It is not possible to create two or more Amazon accounts with the same phone number. One Amazon account can be attached to only one mobile or email address.

Can I have two Amazon accounts with the same email address?

Amazon doesn’t allow creating multiple account with same email id or mobile number and neither can it be merged. What you can do is, choose an account that you wish to keep and close the other account and use the contact details (email or mobile number) on existing or current account.

For selling on Amazon you must comply with this number otherwise your account will be suspended in these things

*ODR* should be under 1% of all your sell

*VTR* should be 95%

*LSR* should be under 4%

How can a seller get suspended on Amazon?

Creating Inaccurate Listings. …

Selling Prohibited Items. …

Selling Counterfeit Items. …

Ignoring Trademarks and Copyright. …

Selling Poor Quality Items. …

Neglecting to Address Shipping Issues. …

Buying or Otherwise Influencing Reviews.

I’m saying again there are still many things due to which account got suspended these are just few of them

How long can Amazon suspend your account?

How long do Amazon suspensions last?

Suspensions can last anywhere from one day to forever, depending on how well they’re handled. you appeal for reinstatement and they accept your Plan of Action on the first try sometimes if you describe the things in detail and point to point if not it may can take 2 to 5 or we can say it depends on how you have designed your plan of action

In case that you are a seller, who is worried about his Amazon business or you already received the dreaded deactivation notice, feel free to subscribe to my OnlyFans page at www.onlyfans.com/kikaangelic, where I will assist you for $24.99 per month.

Additionally, here you can watch my YouTube video, where I am presenting you several secret tips about appealing Amazon Seller Account suspensions (don’t be confused by the opening of the video, where I am enjoying a vacation – it’s a part of the story):

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New Amazon Seller Central widget shows sales statistics

Kika Angelic

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Recently, Amazon Seller Central across North American marketplaces started displaying a new widget. This widget is showing a graph with sales numbers in each marketplaces currency and can be switched to display results for different time periods.

You will be able to see how your sales fluctuated and whether they increased or are declining. The widget is currently only present on the US, CA, MX and JP sites but may be enrolled across international Amazon marketplaces soon.

Here you can view a screenshot:

I hope you found this article helpful. If you are an Amazon Seller who needs help with any Amazon-related issues such as suspensions, listing blocks or is looking for professional assistance, please don’t hesitate to subscribe to my OnlyFans help page at: www.onlyfans.com/kikaangelic

Many Amazon sellers recently started trading stocks and crypto currencies, hoping to diversify their income, which is a very good idea with all the uncertainty which comes with the platform. For this reason, we launched a new Facebook group, Crypto Arbitrage Income (Bitcoin, Crypto, Altcoins, Blockchain, Trading) – feel free to join us and forget about the troubles of selling on Amazon for a moment!

Regarding Amazon Seller Performance, you can always participate in our Amazon Seller Performance – Friendly Advice – Worldwide group, where you will be very welcome.

In case you are an Amazon Seller who needs help with Seller Identity Verification on Amazon, please feel free to watch my most detailed video on the subject, addressing all common questions:

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Customer Product Condition Complaints can now be lifted without a Plan of Action or invoices

Kika Angelic

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Recently, Amazon completely reformed their approach to appealing most Seller Account suspensions or other Account Policy enforcements, in a clear attempt to try and keep as many marketplace sellers doing business on their platform as possible, since the competition is growing and they don’t want to risk losing their selection of products.

Instead of getting their bestselling listings blocked, having to prepare a detailed Plan of Action or submitting invoices and authorization letters, sellers are asked to tick two or more boxes, where they acknowledge the complaint and promise to take specific steps and actions, which would be normally presented in a Plan of Action.

Finally, sellers won’t need to spend thousands of dollars on hiring various Amazon experts.

Here you can view a screenshot of such appeal for a Customer Product Condition Complaint, which leads to a submission of acknowledgement and ticking of boxes, rather than a standard appeal:

The following steps and actions need to be acknowledged:

  • I will identify the root cause(s) driving the customer complaints and implement preventative steps to ensure that these issues don’t occur in the future.
  • I will ensure that my products are accurately listed against the correct ASINs, and that the functionality, edition, size, or language described in the listing matches my product.
  • I will have quality control processes set up to ensure products being shipped are stored properly, match the description in product detail page, contains all necessary parts, and function as expected.
  • Whilst making this acknowledgement will remove this violation from my Account Health Dashboard, I understand Amazon may still take it into account when considering future concerns around my listings.
  • I acknowledge that I have read, understood, and agree to comply with the following policies- Preventing Product Condition Issues, and Selling Policies and Seller code of conduct.

If you anyway received a request for a proper Plan of Action and need help with preparing it, please feel free to reach out to me by subscribing to my professional advice available through my OnlyFans page for a small $24.99 fee at: www.onlyfans.com/kikaangelic

I hope you found this article helpful. Many Amazon sellers recently started trading stocks and crypto currencies, hoping to diversify their income, which is a very good idea with all the uncertainty which comes with the platform. For this reason, we launched a new Facebook group, Crypto Arbitrage Income (Bitcoin, Crypto, Altcoins, Blockchain, Trading) – feel free to join us and forget about the troubles of selling on Amazon for a moment!

Regarding Amazon Seller Performance, you can always participate in our Amazon Seller Performance – Friendly Advice – Worldwide group, where you will be very welcome.

In case you would like to review my top secret tips with appealing Amazon Seller suspensions, please feel free to watch my informative video regarding the subject (it starts with a scenes of me being on a vacation – this is a part of the video and it will continue to appealing suspensions):

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