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Is this the end of selling collectibles and brand collaboration items on Amazon?

Kika Angelic

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As everyone in the Amazon Seller Community knows, the company’s listing catalogue is constantly being scanned by automated bots whose job is to detect non-compliant listings and pro-actively block them.

Unfortunately, due to these efforts, millions of legitimate listings are removed from the platform every day, without any path to have them restored.

Every Product Detail Page (ASIN) on Amazon contains a single ”Brand” field, which can be only filled with one answer. However, there are products – including collaborations, limited editions and collectibles, which contain numerous different brand names and trademarked terms grouped together.

This includes, by the way of example: Barbie x Sinsay, Adidas x Star Wars, H&M x Harry Potter, NECA x Hunger Games, Kinder x FunkoPop, Disney x Sanrio and thousands of similar official collaborations.

Since only a single ”Brand name” can be inserted into the relevant field, any other trademarked terms are triggering Suspected Intellectual Property Rights Infringement Complaints. These are impossible to get removed, appealed or lifted, since Amazon expects any third party trademarked terms to get removed from such listings.

My advice for any sellers of collaborations and multi-brand items is to sell them elsewhere, including eBay, Bonanza, Ecrater, Shopify or on your own website.

Here is a screenshot containing examples of several such erroneously removed ASINs of official licensed collaboration merchandise:

Here is a copy of the wording on an e-mail notification send to third party Amazon Sellers regarding the matter:

Action required: Your Amazon seller listings have been deactivated

 

Dear seller, 

We have deactivated the listings shown at the bottom of this email. 

Why is this happening?

Adhering to Amazon’s policies is important because it reflects the quality of the Amazon customer experience that you create when selling in our store. We have found that one or more of your listings have violated Amazon policies. We have included details of the specific policy violations related to each removed listing at the bottom of this email. Please ensure that the products you offer comply with all applicable laws, regulations, and Amazon’s policies listed in this email.

We are here to help.

If you have questions about this policy or your account, contact us at https://sellercentral-europe.amazon.com/cu/contact-us

How do I reinstate my listing?

Refer to the “How do I reinstate my listings?” section below for specific details on how to reinstate the removed listings. 

Have your listings been removed in error?

If you believe there has been an error, please submit an explanation. Your explanation should include the following information: 
–Evidence or documentation showing that each removed listing complies with the relevant Amazon policy shown below. 

How do I send the required information?

Submit this information at https://sellercentral.amazon.se/performance/dashboard

What happens if I do not send the requested information?

If you do not take steps to address the policy violations and incur additional violations, your Amazon selling account may be deactivated. 

You can view your account performance at

https://sellercentral.amazon.se/performance/dashboard or by selecting Account health on the home page of the Amazon Seller app on your iOS or Android device. The Account health page shows how well your account is performing against the performance metrics and policies that are required to sell on Amazon. 

Thank you.
-Amazon Services

ASIN(s): xxxxx

Why is this happening?

We have taken this measure because we suspect your listings may infringe on the intellectual property of others. The listings are using a trademarked term on their detail pages, but their brand names do not match the rights owner of the trademarked term. This is likely to cause confusion as to the source, endorsement, or affiliation of the goods, and is a violation of the Amazon Intellectual Property Policy for Sellers, which can be reviewed at:
https://sellercentral.amazon.se/gp/help/G201361070

How do I reinstate my listing?

The ASINs will be reactivated automatically if their detail pages are edited in one of the following ways:
– Changing the brand name to match the rights owner of the trademarked term.
– Removing the trademarked term from the detail page entirely.
– Updating the detail page to add compatibility terms before the trademarked term, if the product is using the trademarked term to refer to another product (e.g. “charger for Kindle E-Reader”, “charger compatible with Kindle E-Reader”, “charger made for Kindle E-Reader”, etc.). Note that there are legal requirements for the use of compatibility terms. You can learn more about these in the Amazon Intellectual Property Policy for Sellers. If you are authorized by the rights owner to create and list products using their trademarked term with your own brand name, or if you believe the ASINs are not infringing on any intellectual property, you can appeal to Selling Partner Support to have the ASINs reactivated without any editing. You can create a contact with Selling Partner Support through the Help link next to your Settings.

If you are appealing on the basis that you have authorization from the trademark owner, you will need to provide a letter of authorization or a licensing agreement that meets the following criteria:

– Includes name and address of rights owner.
– Letter explicitly authorizes you to list the rights owner’s product under your own brand name.

Here you can watch my YouTube video explaining the matter and discussing Suspected Intellectual Property Rights Infringement Complaints (which starts as a Christmas-themed video):

I hope you found this article helpful. Many Amazon sellers recently started trading stocks and crypto currencies, hoping to diversify their income, which is a very good idea with all the uncertainty which comes with the platform. For this reason, we launched a new Facebook group, Crypto Arbitrage Income (Bitcoin, Crypto, Altcoins, Blockchain, Trading) – feel free to join us and forget about the troubles of selling on Amazon for a moment!

Regarding Amazon Seller Performance, you can always participate in our Amazon Seller Performance – Friendly Advice – Worldwide group, where you will be very welcome.

If you are an Amazon Seller who needs help with any Amazon-related issues such as suspensions, listing blocks or is looking for professional assistance, please don’t hesitate to subscribe to my new OnlyFans page at: www.onlyfans.com/kikaangelic

My name is Kristina Hajdukova, but I am known as Kika Angelic. I have been selling online since high school and I dedicated my entire life to helping other Amazon Sellers and building the seller community Regarding Amazon Seller Performance, you can always participate in my Amazon Seller Performance – Friendly Advice – Worldwide group, where you will be very welcome. If you are an Amazon Seller who needs help with any Amazon-related issues such as suspensions, listing blocks or is looking for professional assistance, please don’t hesitate to subscribe to my new OnlyFans page at: www.onlyfans.com/kikaangelic

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Aged FBA inventory will be getting automatically removed

Kika Angelic

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As third party sellers gear up for the approaching holiday season, Amazon has recently announced a crucial update that warrants the attention of all sellers utilizing its fulfillment centers. This announcement concerns the management of aging inventory and aims to optimize space within the centers to accommodate the surge in demand during the holiday period. In this article I will be addressing this change and explaining how it impacts your business.

Commencing September 15, 2023, Amazon is implementing a new policy pertaining to aging inventory. The core aspect of this policy involves the potential removal of aging inventory from Amazon’s fulfillment centers, unless sellers choose to opt out of this process.

In this context, aging inventory refers to units that have been stored within an Amazon fulfillment center for a duration exceeding 365 days. To mitigate the accumulation of aging stock and to make room for new incoming products, Amazon has decided to introduce an automated process for the removal of such inventory.

While the notion of automated inventory removal might raise questions, it’s imperative to acknowledge the potential advantages this policy could bring to your business:

  1. Aged Inventory Surcharge Reduction: Sellers are subject to charges for housing aging inventory for prolonged periods. Allowing for automated removal could potentially save sellers from incurring these surcharges, thereby leading to cost efficiency.
  2. Enhanced Inventory Performance Index (IPI) Score: By actively participating in the automated removal process for aging inventory, sellers have the opportunity to enhance their IPI score. This metric reflects the efficiency of your inventory management and can influence factors such as search result placement and overall visibility.

Under the new policy, you will have the following choices:

  1. Returning Aging Inventory: Should you wish to retain your aging inventory, the process entails providing a valid return address through the Automated Fulfillable Inventory settings. This way, Amazon will return your aging units to you, preventing their removal from the fulfillment centers.
  2. Recycling, Donation, or Removal: Failing to provide a valid return address prompts Amazon to take further steps, which might involve recycling, donating, or outright removal of the aging inventory to optimize storage space.
  3. Opting Out of Automated Removal: If you prefer to maintain full control over your inventory and prevent automated removal, the “Disabled” option within the settings allows you to opt out of this process.

It’s paramount to note that once automated removals are initiated, they cannot be reversed. This underscores the significance of making a well-informed decision in accordance with your business strategy.

For sellers currently possessing aging inventory and yet to modify their removal settings, Amazon will notify you through email and Seller Central regarding impending automatic removals. Staying vigilant and proactive will be key during this transitional period.

For adjusting your settings and making informed decisions, navigate to “Automated Fulfillable Inventory settings.” To monitor aging inventory status and overall health, access “Manage Inventory Health.”

I hope you found this article helpful. If you are experiencing issues with your Amazon Seller Account and your Seller Account already received a warning or is under a review, I can help you resolve the matter.

If you would like to hire me to privately assist you, feel free to subscribe and reach out through my dedicated assistance page at www.onlyfans.com/kikaangelic, where I provide support with Amazon related matters in exchange for a small $24.99 fee. Alternatively, you can post into my free public discussion forum for Amazon Sellers, where I will answer your question.

To stay in touch, feel free to join and post into my large Amazon Seller Performance – Friendly Advice – Worldwide Facebook group, where you will be very welcome.

Many Amazon sellers recently started trading stocks and crypto currencies, hoping to diversify their income, which is a very good idea with all the uncertainty which comes with the platform. For this reason, we launched a new Facebook group, Crypto Arbitrage Income (Bitcoin, Crypto, Altcoins, Blockchain, Trading) – feel free to join us and forget about the troubles of selling on Amazon for a moment!

Additionally, here you can watch my YouTube video, where I am addressing everything you need to know about Seller Identity Verification and how to pass it:

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Migration of Responsible Person dashboard on Amazon starts August 23

Kika Angelic

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Starting from August 23, 2023, Amazon is making a change that’s going to merge the Responsible Person dashboard with the Manage Your Compliance dashboard. I’m here to break it down and explain what this means for third party sellers.

During migration, your list of ASINs from the Responsible Person dashboard will be automatically added to the Manage Your Compliance dashboard, along with their compliance status: Completed, No longer requested, or Not submitted.

The Responsible Person dashboard will then be closed down, and any new Responsible Person submissions must be made on the Manage Your Compliance dashboard.

It is recommend that for all your ASINs that appear as “past due” on the Responsible Person dashboard, you add your Responsible Person information as soon as possible prior to the migration on 23. August.

Doing so will help to ensure the information is validated before the transition and automatically transferred to the Manage Your Compliance dashboard. You can also choose to do this for ASINs that appear with a due date of September 30, 2024, to ensure that you are compliant in advance.

As part of the migration, the Amazon Responsible Person service has been paused for new subscribers.

I hope you found this article helpful. If you are experiencing issues with your Amazon Seller Account and your Seller Account already received a warning or is under a review, I can help you resolve the matter.

If you would like to hire me to privately assist you, feel free to subscribe and reach out through my dedicated assistance page at www.onlyfans.com/kikaangelic, where I provide support with Amazon related matters in exchange for a small $24.99 fee. Alternatively, you can post into my free public discussion forum for Amazon Sellers, where I will answer your question.

To stay in touch, feel free to join and post into my large Amazon Seller Performance – Friendly Advice – Worldwide Facebook group, where you will be very welcome.

Many Amazon sellers recently started trading stocks and crypto currencies, hoping to diversify their income, which is a very good idea with all the uncertainty which comes with the platform. For this reason, we launched a new Facebook group, Crypto Arbitrage Income (Bitcoin, Crypto, Altcoins, Blockchain, Trading) – feel free to join us and forget about the troubles of selling on Amazon for a moment!

Additionally, here you can watch my YouTube video, where I am addressing everything you need to know about Seller Identity Verification and how to pass it:

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How to reactivate your removed EEE listings on Amazon.de

Kika Angelic

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If you’re an Amazon seller on Amazon.de, you might have recently come across an important announcement that could impact your listings. As of 1 July 2023, Amazon.de has deactivated all listings that are non-compliant with Extended Producer Responsibility (EPR) requirements for waste from electrical and electronic equipment (WEEE). But don’t worry – we’re here to provide you with all the information you need to navigate these changes and reinstate your listings.

Extended Producer Responsibility (EPR) is a crucial aspect of waste management, designed to shift the responsibility of managing waste from electrical and electronic equipment back to the producers. If you’re a producer selling on Amazon.de, there are specific steps you need to take to ensure compliance:

  1. Registration and Collection System: If you’re a producer with a branch in Germany, you must register with stiftung ear for each brand and type of equipment combination you’re selling. Additionally, setting up a collection system for your WEEE is mandatory.
  2. Authorized Representative: For producers without a branch in Germany, appointing an authorized representative from stiftung ear’s list of admitted representatives is necessary.
  3. Compliance Solutions: Amazon offers solutions for producers to achieve compliance. You can choose from EPR Services on Amazon or the EPR Service provider network.
  4. Supplier Information: If you’re not a producer, you need to request WEEE-Reg.-Nrs. (WEEE registration numbers) from your upstream supplier for each brand and type of equipment combination you’re selling.

To reactivate your listings and prove your compliance with EPR requirements, follow these steps:

  1. Register Brands and WEEE-Reg.-Nrs.: Register your brands and submit your WEEE-Reg.-Nrs. for each brand and equipment combination on the Seller Central Compliance Portal. Ensure you do this only after the registration numbers are visible on the Stiftung ear portal.
  2. Non-Producer Declaration: If you’re not a producer, indicate this by checking the appropriate box when submitting the relevant WEEE-Reg.-Nrs. on the Compliance Portal.

Once you’ve completed the necessary compliance steps, you should be able to reactivate your electrical and electronic equipment (EEE) listings on Amazon.de. It’s important to make sure all your brand and type of equipment combinations are covered and registered.

If proving compliance poses challenges for your products, leading to listing deactivation, follow these steps:

  1. Contact Support: If you believe your products are exempt from these regulations, get in touch with Selling Partner Support.
  2. Further Information: For comprehensive information, refer to the EPR requirements: WEEE in Germany help page, the guide and video provided by Amazon, and Stiftung ear’s informative videos available in both German and English.

As an Amazon seller on Amazon.de, understanding and adhering to EPR requirements for waste from electrical and electronic equipment is paramount. Compliance not only ensures your listings remain active but also contributes to responsible waste management. By following the outlined steps and utilizing the provided resources, you’ll be well-equipped to navigate these changes and continue your successful journey as an Amazon seller.

I hope you found this article helpful. If you are experiencing issues with your Amazon Seller Account and your Seller Account already received a warning or is under a review, I can help you resolve the matter.

If you would like to hire me to privately assist you, feel free to subscribe and reach out through my dedicated assistance page at www.onlyfans.com/kikaangelic, where I provide support with Amazon related matters in exchange for a small $24.99 fee. Alternatively, you can post into my free public discussion forum for Amazon Sellers, where I will answer your question.

To stay in touch, feel free to join and post into my large Amazon Seller Performance – Friendly Advice – Worldwide Facebook group, where you will be very welcome.

Many Amazon sellers recently started trading stocks and crypto currencies, hoping to diversify their income, which is a very good idea with all the uncertainty which comes with the platform. For this reason, we launched a new Facebook group, Crypto Arbitrage Income (Bitcoin, Crypto, Altcoins, Blockchain, Trading) – feel free to join us and forget about the troubles of selling on Amazon for a moment!

Additionally, here you can watch my YouTube video, where I am addressing everything you need to know about Seller Identity Verification and how to pass it:

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