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Is this the end of selling collectibles and brand collaboration items on Amazon?

Kika Angelic

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As everyone in the Amazon Seller Community knows, the company’s listing catalogue is constantly being scanned by automated bots whose job is to detect non-compliant listings and pro-actively block them.

Unfortunately, due to these efforts, millions of legitimate listings are removed from the platform every day, without any path to have them restored.

Every Product Detail Page (ASIN) on Amazon contains a single ”Brand” field, which can be only filled with one answer. However, there are products – including collaborations, limited editions and collectibles, which contain numerous different brand names and trademarked terms grouped together.

This includes, by the way of example: Barbie x Sinsay, Adidas x Star Wars, H&M x Harry Potter, NECA x Hunger Games, Kinder x FunkoPop, Disney x Sanrio and thousands of similar official collaborations.

Since only a single ”Brand name” can be inserted into the relevant field, any other trademarked terms are triggering Suspected Intellectual Property Rights Infringement Complaints. These are impossible to get removed, appealed or lifted, since Amazon expects any third party trademarked terms to get removed from such listings.

My advice for any sellers of collaborations and multi-brand items is to sell them elsewhere, including eBay, Bonanza, Ecrater, Shopify or on your own website.

Here is a screenshot containing examples of several such erroneously removed ASINs of official licensed collaboration merchandise:

Here is a copy of the wording on an e-mail notification send to third party Amazon Sellers regarding the matter:

Action required: Your Amazon seller listings have been deactivated

 

Dear seller, 

We have deactivated the listings shown at the bottom of this email. 

Why is this happening?

Adhering to Amazon’s policies is important because it reflects the quality of the Amazon customer experience that you create when selling in our store. We have found that one or more of your listings have violated Amazon policies. We have included details of the specific policy violations related to each removed listing at the bottom of this email. Please ensure that the products you offer comply with all applicable laws, regulations, and Amazon’s policies listed in this email.

We are here to help.

If you have questions about this policy or your account, contact us at https://sellercentral-europe.amazon.com/cu/contact-us

How do I reinstate my listing?

Refer to the “How do I reinstate my listings?” section below for specific details on how to reinstate the removed listings. 

Have your listings been removed in error?

If you believe there has been an error, please submit an explanation. Your explanation should include the following information: 
–Evidence or documentation showing that each removed listing complies with the relevant Amazon policy shown below. 

How do I send the required information?

Submit this information at https://sellercentral.amazon.se/performance/dashboard

What happens if I do not send the requested information?

If you do not take steps to address the policy violations and incur additional violations, your Amazon selling account may be deactivated. 

You can view your account performance at

https://sellercentral.amazon.se/performance/dashboard or by selecting Account health on the home page of the Amazon Seller app on your iOS or Android device. The Account health page shows how well your account is performing against the performance metrics and policies that are required to sell on Amazon. 

Thank you.
-Amazon Services

ASIN(s): xxxxx

Why is this happening?

We have taken this measure because we suspect your listings may infringe on the intellectual property of others. The listings are using a trademarked term on their detail pages, but their brand names do not match the rights owner of the trademarked term. This is likely to cause confusion as to the source, endorsement, or affiliation of the goods, and is a violation of the Amazon Intellectual Property Policy for Sellers, which can be reviewed at:
https://sellercentral.amazon.se/gp/help/G201361070

How do I reinstate my listing?

The ASINs will be reactivated automatically if their detail pages are edited in one of the following ways:
– Changing the brand name to match the rights owner of the trademarked term.
– Removing the trademarked term from the detail page entirely.
– Updating the detail page to add compatibility terms before the trademarked term, if the product is using the trademarked term to refer to another product (e.g. “charger for Kindle E-Reader”, “charger compatible with Kindle E-Reader”, “charger made for Kindle E-Reader”, etc.). Note that there are legal requirements for the use of compatibility terms. You can learn more about these in the Amazon Intellectual Property Policy for Sellers. If you are authorized by the rights owner to create and list products using their trademarked term with your own brand name, or if you believe the ASINs are not infringing on any intellectual property, you can appeal to Selling Partner Support to have the ASINs reactivated without any editing. You can create a contact with Selling Partner Support through the Help link next to your Settings.

If you are appealing on the basis that you have authorization from the trademark owner, you will need to provide a letter of authorization or a licensing agreement that meets the following criteria:

– Includes name and address of rights owner.
– Letter explicitly authorizes you to list the rights owner’s product under your own brand name.

Here you can watch my YouTube video explaining the matter and discussing Suspected Intellectual Property Rights Infringement Complaints (which starts as a Christmas-themed video):

I hope you found this article helpful. Many Amazon sellers recently started trading stocks and crypto currencies, hoping to diversify their income, which is a very good idea with all the uncertainty which comes with the platform. For this reason, we launched a new Facebook group, Crypto Arbitrage Income (Bitcoin, Crypto, Altcoins, Blockchain, Trading) – feel free to join us and forget about the troubles of selling on Amazon for a moment!

Regarding Amazon Seller Performance, you can always participate in our Amazon Seller Performance – Friendly Advice – Worldwide group, where you will be very welcome.

If you are an Amazon Seller who needs help with any Amazon-related issues such as suspensions, listing blocks or is looking for professional assistance, please don’t hesitate to subscribe to my new OnlyFans page at: www.onlyfans.com/kikaangelic

My name is Kristina Hajdukova, but I am known as Kika Angelic. I used to be the most prolific and reputable contributor on the Amazon Seller Forum, before being maliciously removed and defamed. Here you can learn more about my story: My GoFundMe page seeking help from Amazon – feel free to support me!

Eventually, I became the first person in the world to succeed in a defamation lawsuit against Amazon and the company had to prominently publish me an apology and pin it to the top of the whole Amazon Seller Forum, click here to see it!

Regarding Amazon Seller Performance, you can always participate in my Amazon Seller Performance – Friendly Advice – Worldwide group, where you will be very welcome.

If you are an Amazon Seller who needs help with any Amazon-related issues such as suspensions, listing blocks or is looking for professional assistance, please don’t hesitate to subscribe to my new OnlyFans page at: www.onlyfans.com/kikaangelic

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Most common questions and myths about Amazon Seller Account suspensions answered

Kika Angelic

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This article will cover most questions related to Amazon Seller Account suspensions or appealing.

What is section 3 ?

Many sellers wonder what Amazon means by section 3 of Amazon’s Business Solutions Agreement. Section 3 is simply a section which allows them to terminate your relationship with Amazon. Amazon’s Business Soltions Agreement is written as an “at-will” agreement they can terminate at any time. It’s just a aggrement between you and Amazon read it carefully i want just to clarify that all accounts are suspended in section 3 violation but under section 3 there comes a lot of things many policies which can’t be discussed here in the small time measurement .

What is Amazon seller code of conduct?

Never misrepresent yourself. Always act in a manner that ensures a trustworthy experience for Amazon customers. Never list products that may cause harm to Amazon customers. Never engage in any misleading, inappropriate or offensive behavior.Try to act professionally and don’t misguide customer directly to another webiste and don’t share their personal information

What happens when Amazon disables your account?

Account Deactivation can also include removing any information and assets stored in the account. Amazon Account Deactivation not only stops you from selling on the platform but also removes the product listings you’ve worked hard on. Listing Deactivation is the removal of listings reported to have violations . They remove your selling privileges

Why is my account under review?

When your profile is put under review, it means you’ve been reported multiple times by other users. While under review, we’ll look for any violations of our Terms of Use or Community Guidelines. If your profile hasn’t violated any of our policies, you’ll be allowed back in.they sent you notifications in the performance tab that you have doing this violation so that’s why we put your account under review to further research on it

Can I make another Amazon account after being suspended?

No, you can’t. You have to know that already, because you’re already going against Amazon policy by operating a second account after your first has been suspended. Don’t ever try to create account on the same things that have you used in your suspended account it means your name and address maybe your credit card details link with that account and they make your account suspended in multiple account policy violation

Can I create two Amazon accounts with same number?

It is not possible to create two or more Amazon accounts with the same phone number. One Amazon account can be attached to only one mobile or email address.

Can I have two Amazon accounts with the same email address?

Amazon doesn’t allow creating multiple account with same email id or mobile number and neither can it be merged. What you can do is, choose an account that you wish to keep and close the other account and use the contact details (email or mobile number) on existing or current account.

For selling on Amazon you must comply with this number otherwise your account will be suspended in these things

*ODR* should be under 1% of all your sell

*VTR* should be 95%

*LSR* should be under 4%

How can a seller get suspended on Amazon?

Creating Inaccurate Listings. …

Selling Prohibited Items. …

Selling Counterfeit Items. …

Ignoring Trademarks and Copyright. …

Selling Poor Quality Items. …

Neglecting to Address Shipping Issues. …

Buying or Otherwise Influencing Reviews.

I’m saying again there are still many things due to which account got suspended these are just few of them

How long can Amazon suspend your account?

How long do Amazon suspensions last?

Suspensions can last anywhere from one day to forever, depending on how well they’re handled. you appeal for reinstatement and they accept your Plan of Action on the first try sometimes if you describe the things in detail and point to point if not it may can take 2 to 5 or we can say it depends on how you have designed your plan of action

In case that you are a seller, who is worried about his Amazon business or you already received the dreaded deactivation notice, feel free to subscribe to my OnlyFans page at www.onlyfans.com/kikaangelic, where I will assist you for $24.99 per month.

Additionally, here you can watch my YouTube video, where I am presenting you several secret tips about appealing Amazon Seller Account suspensions (don’t be confused by the opening of the video, where I am enjoying a vacation – it’s a part of the story):

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New Amazon Seller Central widget shows sales statistics

Kika Angelic

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Recently, Amazon Seller Central across North American marketplaces started displaying a new widget. This widget is showing a graph with sales numbers in each marketplaces currency and can be switched to display results for different time periods.

You will be able to see how your sales fluctuated and whether they increased or are declining. The widget is currently only present on the US, CA, MX and JP sites but may be enrolled across international Amazon marketplaces soon.

Here you can view a screenshot:

I hope you found this article helpful. If you are an Amazon Seller who needs help with any Amazon-related issues such as suspensions, listing blocks or is looking for professional assistance, please don’t hesitate to subscribe to my OnlyFans help page at: www.onlyfans.com/kikaangelic

Many Amazon sellers recently started trading stocks and crypto currencies, hoping to diversify their income, which is a very good idea with all the uncertainty which comes with the platform. For this reason, we launched a new Facebook group, Crypto Arbitrage Income (Bitcoin, Crypto, Altcoins, Blockchain, Trading) – feel free to join us and forget about the troubles of selling on Amazon for a moment!

Regarding Amazon Seller Performance, you can always participate in our Amazon Seller Performance – Friendly Advice – Worldwide group, where you will be very welcome.

In case you are an Amazon Seller who needs help with Seller Identity Verification on Amazon, please feel free to watch my most detailed video on the subject, addressing all common questions:

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Customer Product Condition Complaints can now be lifted without a Plan of Action or invoices

Kika Angelic

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Recently, Amazon completely reformed their approach to appealing most Seller Account suspensions or other Account Policy enforcements, in a clear attempt to try and keep as many marketplace sellers doing business on their platform as possible, since the competition is growing and they don’t want to risk losing their selection of products.

Instead of getting their bestselling listings blocked, having to prepare a detailed Plan of Action or submitting invoices and authorization letters, sellers are asked to tick two or more boxes, where they acknowledge the complaint and promise to take specific steps and actions, which would be normally presented in a Plan of Action.

Finally, sellers won’t need to spend thousands of dollars on hiring various Amazon experts.

Here you can view a screenshot of such appeal for a Customer Product Condition Complaint, which leads to a submission of acknowledgement and ticking of boxes, rather than a standard appeal:

The following steps and actions need to be acknowledged:

  • I will identify the root cause(s) driving the customer complaints and implement preventative steps to ensure that these issues don’t occur in the future.
  • I will ensure that my products are accurately listed against the correct ASINs, and that the functionality, edition, size, or language described in the listing matches my product.
  • I will have quality control processes set up to ensure products being shipped are stored properly, match the description in product detail page, contains all necessary parts, and function as expected.
  • Whilst making this acknowledgement will remove this violation from my Account Health Dashboard, I understand Amazon may still take it into account when considering future concerns around my listings.
  • I acknowledge that I have read, understood, and agree to comply with the following policies- Preventing Product Condition Issues, and Selling Policies and Seller code of conduct.

If you anyway received a request for a proper Plan of Action and need help with preparing it, please feel free to reach out to me by subscribing to my professional advice available through my OnlyFans page for a small $24.99 fee at: www.onlyfans.com/kikaangelic

I hope you found this article helpful. Many Amazon sellers recently started trading stocks and crypto currencies, hoping to diversify their income, which is a very good idea with all the uncertainty which comes with the platform. For this reason, we launched a new Facebook group, Crypto Arbitrage Income (Bitcoin, Crypto, Altcoins, Blockchain, Trading) – feel free to join us and forget about the troubles of selling on Amazon for a moment!

Regarding Amazon Seller Performance, you can always participate in our Amazon Seller Performance – Friendly Advice – Worldwide group, where you will be very welcome.

In case you would like to review my top secret tips with appealing Amazon Seller suspensions, please feel free to watch my informative video regarding the subject (it starts with a scenes of me being on a vacation – this is a part of the video and it will continue to appealing suspensions):

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