Tag: Amazon
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Inventory Incorrectly Disposed Reimbursements
Thousands of third party Amazon sellers who are enrolled in the Fulfilled by Amazon program received notices, alerting them of their inventory being incorrectly disposed, rather than returned to their address on file. Disposed inventory doesn’t necessarily end up destroyed, but you can find it being resold as “Used – Like new” under Amazon’s Warehouse…
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Evidence indicates that Amazon Prime Week 2020 will be between 13.-20th October!
If you are wondering when will one of this year‘s most anticipated shopping event take place, we have some news to share with you! This evidence posted into Facebook’s largest group for Amazon employees by a FBA warehouse worker suggests that Prime Week will begin on 13.October and finish on 20.October 2020, as vacation requests…
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Amazon announces new hardware, including a surveillance drone that patrols your house when you’re not there
Every year, Amazon holds an event where it announces all their new devices at once. 2020 is no different, but instead of having it in their Seattle headquarters, the company made its announcement in a form of a videoconference. Among this year’s improved gadgets are Echo, Echo Dot and Echo Dot Clock. The new Echo has a whole new,…
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Amazon distances itself from the $500 Peleton knock-off Prime Bike and removes it from its site
This week, a fitness equipment maker called Echelon Fitness announced its latest product, the so-called Prime Bike. At $500, it’s nearly a clone of Peloton’s $1,900 product. The company said it had developed the bike “in collaboration with Amazon”. Following the release, the world’s news were flooded with articles regarding this move. Shortly after after, Amazon labelled…
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No Defects for A-Z claims debited out of your balance
A-Z guarantee claims have always been a nightmare for many Amazon third party merchants who struggled with representing their case properly when defending disputed FBM orders. For years, my famous “A-Z claim guide threads“ helped sellers save a tremendous amount of money thanks to the unique templates they contained. Unfortunately, all my famous threads have…
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USPS Announces Temporary Price Increase
The United States Postal Service filed notice with the Postal Regulatory Commission of a temporary price change to take effect Oct. 18, 2020. The planned temporary price adjustments are in response to increased expenses and heightened demand for online shopping package volume due to the coronavirus pandemic and expected holiday ecommerce. As a result of…
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Amazon Launches Luxury Store on App
This week, Amazon launched their luxury online boutique called “Luxury Stores” available on app, with just a single brand – Oscar de la Renta. For years, designers steered clear, fearing counterfeiters on Amazon’s third-party marketplace and the company’s reputation for giving brands less control over how their wares are marketed than physical retailers. Amazon believes that…
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Watch out for this devastating Returns Policy update on Amazon.com site!
In a continuation of it’s recent trend to make policies that affect third party sellers as unbearable as possible, Amazon now announced a major change to their returns policy on Amazon.com site. Previously, sellers were allowed to withhold a restocking fee of up to 20% out of all returns in any condition. Amazon is now…
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Amazon’s Fair Pricing Policy strikes again
The times when third party sellers on Amazon could freely decide their product or shipping prices are now unfortunately long gone. Try making a price update, only to find your listing deactivated either due to a Potential Low Pricing or High Pricing error. These “potential” pricing errors are anything but potential. Deactivated listings are impossible…
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New price per unit requirements for consumables on Amazon Europe
If you are doing business across European Amazon marketplaces, you should know that they are now enrolling new requirements affecting unit count type attributes. Listings which won’t have them properly filled may be Suppressed, Here you can view the full announcement: ➡️ If you are an Amazon Seller who needs help with any Amazon-related issues…
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Starting 20.September, Amazon France will be giving away your FBA inventory to charities
[whohit]Starting 20.September, Amazon France will be giving away your FBA inventory to charities[/whohit]Getting their unsellable FBA inventory returned back is a real nightmare for many third party Amazon sellers who are doing business across the company’s international marketplaces. This is because of it’s strict policies that require unsellable inventory to be removed within 30 days…
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Amazon to ditch the 30 day Auto Cancelation Policy starting 30.September
[whohit]Amazon to ditch the 30 day Auto Cancelation Policy starting 30.September[/whohit]Among the recent wave of newly announced Amazon Policy Updates, which are all bringing stricter requirements and guidelines, the company is also planning to get rid of the Auto Cancelation Policy, which was there for a long time, without any updates. The policy meant that…
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If you aren’t selling on Amazon Europe, then you haven’t heard about the Business Invoicing nightmare
[whohit]If you aren’t selling on Amazon Europe, then you haven’t heard about the Business Invoicing nightmare[/whohit]Last year, Amazon Europe introduced policies, which caused many of their sellers wish not to ever receive any orders from Amazon Business Customers again. Amazon started requiring their third party sellers to upload invoices for each of their Business Customer’s…
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New restrictions to be imposed on Amazon Europe starting 7.October 2020
[whohit]New restrictions to be imposed on Amazon Europe starting 7.October 2020[/whohit]Just before the beginning of this year’s holiday season, Amazon Europe will be introducing new restrictions, affecting the sale of specific products. Booster seats or Car seats will be a gated category starting 7.October 2020 with Amazon not accepting any new resale applications. If you…
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This popular Seller Central feature is getting discontinued soon
[whohit]This popular Seller Central feature is getting discontinued soon[/whohit]On 24.September, the “Expand Offers Internationally” tool, which enabled sellers to transfer their Amazon listings into other target marketplaces within the platform will be removed from the Seller Central. According to the announcement, existing listings won’t be deleted and no other features and services will be imapcted.…
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Amazon is testing a new offer comparison customer experience
[whohit]Amazon is testing a new offer comparison customer experience[/whohit]If you wondered, why are the Product Detail Pages displaying a different view of available offers than usual, this is due to the “new customer experience” test, which is ongoing across some Amazon marketplaces. According to the Seller Central announcement: “Starting August 12, we will be experimenting with…
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Launch of Partnered Carrier Programme (PCP) for Less than Truck Service on Amazon Europe
[whohit]Launch of Partnered Carrier Programme (PCP) for Less than Truck Service on Amazon Europe[/whohit]Amazon’s Partnered Carrier Programme (PCP) to send small parcels to Amazon fulfilment centres is now available for Less than Truckload shipments if you are enrolled in Fulfilment by Amazon. The new service currently applies to UK and Germany. In addition, you can…
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You can now filter FBA orders from Amazon Business customers on Amazon Europe
[whohit]You can now filter FBA orders from Amazon Business customers on Amazon Europe[/whohit]Amazon has launched a new filter on the Manage Orders page, enabling its third party sellers to easily search for orders placed by Amazon Business customers that are fulfilled by Amazon. To use the filter, go to Manage Orders page in Seller Central and click View FBA…
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Coupons and Vouchers are now available on Amazon ES and IT
[whohit]Coupons and Vouchers are now available on Amazon ES and IT[/whohit]Recently, Amazon launched the Coupons and Vouchers features across the Amazon Europe marketplace and Spain with Italy are the latest sites included. These marketing tools can be found directly in the Seller Central and used to boost sales on the platform. Review this e-mail from…
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Learn more about Prime Day Vouchers and Exclusive Discounts
[whohit]Learn more about Prime Day Vouchers and Exclusive Discounts[/whohit]As a part of preparations for Prime Day 2020, which will be one of the year’s most anticipated online shopping events, third party Amazon Seller can offer Vouchers and Prime Exclusive Discounts. There are specific guidelines and requirements, so make sure to review them in a timely…
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Amazon Europe launches Prime Day 2020 Learning Hub
[whohit]Amazon Europe launches Prime Day 2020 Learning Hub[/whohit]The latest “Prime Day 2020 Learning Hub” feature has been launched a few days ago and can be found in the Amazon Europe Seller Central. It will include various informative materials for sellers to help them prepare for Amazon’s popular event which offers discounted products to subscribers of…
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Submit your Amazon Europe Black Friday and Cyber Monday Deals
[whohit]Submit your Amazon Europe Black Friday and Cyber Monday Deals[/whohit]Good news for all third party Amazon Europe sellers, who have been waiting for an opportunity to submit deals with discounted products, which may attracted the attention of customers. The submission window for Early Black Friday and Black Friday Deals is now open. Review this e-mail…
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Review the Holiday Selling Requirements on Amazon Europe
[whohit]Review the Holiday Selling Requirements on Amazon Europe[/whohit]As the 2020 holiday season keeps approaching, Amazon e-mailed their third party sellers to announce the annual Holiday Selling Requirements which affect the ability to sell during the Christmas period. Here you can review them to see if you are eligible in a copy of the e-mail from…
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Amazon Europe requires third party sellers to upload their Austrian VAT number
[whohit]Amazon Europe requires third party sellers to upload their Austrian VAT number[/whohit]After Amazon.com, Amazon Europe now also requires its third party sellers to provide their Austrian VAT number in case they must upload one in accordance with the country’s most recent law. To comply with Austrian law, you need to be VAT registered in the…
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New apparel size attributes available on Amazon
[whohit]New apparel size attributes available on Amazon[/whohit]Starting 31.August, new size attributes for apparel will be available for Amazon third party sellers who are doing business in the category across all major international marketplaces. While in the past, sellers were free to insert any wording referring to their product size, now they will need to choose…
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Bose files a lawsuit against third party Amazon sellers
[whohit]Bose files a lawsuit against third party Amazon sellers[/whohit]GBS submitted a lawsuit on behalf of the technology company Bose, that manufactures products such as headphones, alleging the sale of counterfeit merchandise through the Amazon platform. Third party sellers were notified in a form of temporary restraining orders, preventing the release of their funds through Amazon…
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Top Amazon Executive Jeff Wilke quits after 20 years
[whohit]Top Amazon Executive Jeff Wilke quits after 20 years[/whohit]Following Amazon UK Managing Director Doug Gurr, another top Amazon executive quits the company. As announced on his Twitter profile on 21.August, Jeff Wilke will be retiring from his role in Amazon of the worldwide consumer chief. The Amazon blog includes copies of e-mails sent by Jeff…
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Read the incredible story of The Dashcam Store
[whohit]Read the incredible story of The Dashcam Store[/whohit]Amazon with it’s draconian policies and automated bots can suspend any successful established store for no reason at all, leaving the poor merchant to come begging them for a reinstatement. This was the case with an American small business – The Dashcam Store, whose account was deactivated after…
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Rise in phishing e-mails on Amazon
[whohit]Rise in phishing e-mails on Amazon[/whohit]Recently, there has been a rise in phishing e-mails which are intended to trick Amazon sellers into entering their account details into fake Seller Central login forms. Beware of these e-mails and make sure to forward them to stop-spoofing@amazon.com. Another one: ➡️ If you are an Amazon Seller who needs…
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Amazon now removes ASINs from related accounts that don’t comply with Multiple Accounts policies
[whohit]Amazon now removes ASINs from related accounts that don’t comply with Multiple Accounts policies[/whohit]Recently, Amazon started removing ASINs from related Seller Accounts where sellers violated the rules by listing the same category of products across related accounts. Here you can view the notice sent to a seller suspended for being related to an account that…
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Amazon can be held liable for defective products sold by third party sellers
[whohit]Amazon can be held liable for defective products sold by third party sellers[/whohit]On Thursday, the California Fourth District Court of Appeals decided that Amazon can be held liable for damages caused by a defective replacement laptop battery that caught fire and gave a woman third-degree burns. The woman, Angela Bolger, alleges she bought the laptop…
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Amazon releases new Halo health tracker that monitors emotion, body fat and activity
[whohit]Amazon releases new Halo health tracker that monitors emotion, body fat and activity[/whohit]Amazon unveiled a sensor fitted wristband called Halo that pairs with an AI-powered companion app to provide insights into the user’s overall wellness. The device detects emotion by analyzing speech, monitors sleep through heart rate and tracks activity based on the intensity and…
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How did Amazon react to TikTok?
[whohit]How did Amazon react to TikTok?[/whohit]As numerous institutions and even while countries ban the Chinese video sharing app TikTok, we are sure that our readers are interested how did Amazon deal with security concerns over it’s use. Amazon bosses actually banned the use of TikTok within the company through an internal e-mail distributed to employees,…
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Amazon planning to transform closed retail stores into Fulfillment Centers
[whohit]Amazon planning to transform closed retail stores into Fulfillment Centers[/whohit]The largest mall owner in the United States has been in talks with Amazon.com Inc. to take over space left by ailing department stores. Simon Property Group Inc. has been exploring with Amazon the possibility of turning some of the property owner’s anchor department stores into…
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Seller News are now available on the Seller App
[whohit]Seller News are now available on the Seller App[/whohit]If you want to remain up to date with any updates in Amazon policies, check out the Seller News feature which is now available on the Amazon Seller mobile app as well. Here you can view the announcement by Amazon:
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New Disbursement Tracker feature added
[whohit]New Disbursement Tracker feature added[/whohit]Once again, Amazon drastically changed the Seller Central interface. The updates include a new Disbursement Tracker, which includes the trace IDs of your payments and also the breakdown of your payments. Here is the Seller Central announcement: Payments Dashboard: Disbursement Tracker:
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Amazon is letting employees work from home until early January
[whohit]Amazon is letting employees work from home until early January[/whohit]Due to the coronavirus pandemic, many Amazon employees are now working from home, which directly affects the quality and availability of Seller Support and the timeliness of any responses to communication. Unfortunately, Amazon will allow employees to continue working remotely through January 8, 2021, and this…
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FBA Fees to increase in the UK due to the new Digital Services Tax
[whohit]FBA Fees to increase in the UK due to the new Digital Services Tax[/whohit]Amazon UK will be significantly increasing their FBA fees, FBA storage fees and Multi-channel Fulfillment Fees. This is due to the the recent Digital Services Tax which was introduced in the UK. Here you can view the full announcement:
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Amazon to establish a new Sweden European marketplace
[whohit]Amazon to establish a new Sweden European marketplace[/whohit]Today, Amazon announced the intention to introduce a new Sweden marketplace, which will be added to the European Seller Central at no extra cost. Here you can view the full announcement:
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Sellers are asked to upload their Austrian VAT number or have their selling privileges into the country suspended
[whohit]Sellers are asked to upload their Austrian VAT number or have their selling privileges into the country suspended[/whohit]Third party Amazon sellers across the world received e-mails demanding them to upload their Austrian VAT Tax number, otherwise they may have their selling privileges into the country suspended. Here you can view the full announcement:
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Update to Stranded Inventory Removals in the UK
[whohit]Update to Stranded Inventory Removals in the UK[/whohit]Amazon UK has recently changed their rules on automated removals, here you can view the announcement with updated policy:
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Amazon Video Upload Policy Update
[whohit]Amazon Video Upload Policy Update[/whohit]Starting in Q3 Amazon will allow non-brands to upload video content to the images section of product detail pages. Brand owner will get probity but if they don’t upload a video Amazon will give it to non-brand owners. Here you can view the full e-mail sent to third party sellers:
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Make your FBA inventory available before it arrives to Amazon’s warehouse
[whohit]Make your FBA inventory available before it arrives to Amazon’s warehouse[/whohit]A new feature called “FBA In-Stock Head Start” has just launched, enabling third party sellers to make their inventory available for sale before it gets received in Amazon’s FBA warehouse. Here you can view the e-mail from Amazon announcing it:
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Holiday Selling Requirements are here
[whohit]Holiday Selling Requirements are here[/whohit]Today Amazon e-mailed their third party sellers to announce the annual Holiday Selling Requirements which affect the ability to sell during the Christmas period. Here you can review them in full, as presented in the e-mail notice:
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Prime customers can get their food delivered for no extra charge
[whohit]Prime customers can get their food delivered for no extra charge[/whohit]Supermarkets face a fresh challenge after Amazon announced that Prime customers can get their food shop delivered for no extra charge. The Prime subscription, at £7.99 per month, offers free one-day delivery on the wider Amazon website, and access to film, music and television streaming. But…
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Amazon now allows sellers to apply for the Brand Registry with Pending Trademarks
[whohit]Amazon now allows sellers to apply for the Brand Registry with Pending Trademarks[/whohit]Third party Amazon sellers can now enroll into the Brand Registry Waitlist when they have a pending trademark. This feature is still running as a BETA offer and not all applications will be approved. The full text can be viewed on this page,…
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Chile Remote Services Tax
[whohit]Chile Remote Services Tax[/whohit]Starting 1.August, Amazon will be charging their third party sellers who are based in Chile a Remote Services Tax unless they upload a valid Chilean VAT ID. Here you can view the full announcement:
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New Apparel size attributes for your listings
[whohit]New Apparel size attributes for your listings[/whohit]Starting July 31, 2020, Amazon will introduce a new set of attributes specific to Apparel sizes that will be used to display standardized and consistent size values. Here you can review the full announcement:
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Amazon enrolls new BETA “Account Health Rating” target
[whohit]Amazon enrolls new BETA “Account Health Rating” target[/whohit]If you noticed a new target on your Account Health dashboard, it means that you are one of the few sellers, whom Amazon selected for trying out their latest “Account Health Rating”, which is still a BETA feature. Rather than collecting defects, it gives you insight into the…
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Amazon Europe launches new “Invoice Defect Rate” with a 5% target
[whohit]Amazon Europe launches new “Invoice Defect Rate” with a 5% target[/whohit]If you are selling on the Amazon Europe platform and you thought that there couldn’t be any more performance targets on which Seller Accounts are measured, you were wrong. Recently, Amazon Europe enrolled a new “Invoice Defect Rate”, which will measure third party sellers compliance…