Dave Clark, CEO of Amazon’s worldwide consumer business and a top lieutenant of CEO Andy Jassy, will resign July 1, after 23 years at the company, Amazon announced in a regulatory filing Friday.

Clark is the latest member of Bezos’ former inner circle to exit the company. He joined Amazon’s operations division in 1999 and quickly rose through the ranks. He is credited with scaling Amazon’s fulfillment and logistics programs, which have become the backbone of its retail business.

Clark is one of a handful of the most important executives at Amazon, overseeing the company’s retail business, and a member of Jassy’s S-Team, a tight-knit group of over a dozen senior executives from almost all areas of Amazon’s business. He took over the role in 2020 after Jeff Wilke stepped down.

As CEO of Amazon’s worldwide consumer business, Clark oversees a number of key units, including online stores, physical stores, the marketplace of third-party sellers, and the Amazon Prime subscription business, all of which generated more than 75% of Amazon’s revenue in the quarter ended March 31.

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Amazon is shutting down all its Amazon Books physical bookstores, as well as its Amazon 4-star and Amazon Pop Up shops, which sold a variety of electronics and other popular items.

The closures affect 68 stores across the U.S. and U.K. The dates for closures are not given yet and will vary by location. Amazon said it would help affected employees find roles elsewhere in the company.

Sales growth of the physical stores unit has noticeably lagged the company’s overall retail business. Physical stores, which includes Whole Foods and Fresh outlets, reported lower sales in 2021 than in 2018.

Amazon is trimming its physical retail business after coming off its slowest growth rate for any quarter since 2001. Shares are down more than 8% so far this year, and the stock was the worst performer in the Big Tech group last year.

The company also said that it would continue to focus on its Amazon Fresh and Whole Foods Market grocery chains, Amazon Go convenience stores, and to embrace the Just Walk Out cashierless technology.

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On 31.January 2022, Amazon experienced another wave of technical outages following similar ones happening over the past month, affecting their marketplace platform, Amazon Web Services, Alexa or Amazon Echo.

AWS’s official Service Health Dashboard hasn’t acknowledged any issues yet, which can be confirmed on their official website: https://status.aws.amazon.com.

However, thousands of outraged users across the world complained and reported the matter to DownDetector, which confirmed that problems began at 8 PM EST:

For Amazon Sellers, it causes any orders confirmed as dispatched to remain in the unshipped status.

Additionally, even order IDs which were already successfully confirmed as dispatched hours ago are again popping up in the Unshipped section, with their tracking information removed. This is extremely confusing, especially for merchants processing thousands of sales, who are now struggling to distinguish between shipped and unshipped orders.

Sellers are also reporting that updates to stock are not taking place. This applies to inventory quantities and prices updated directly through the Seller Central or using third party inventory managers that consolidate sales from different marketplaces.