Tag: Amazon seller
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The role of third party Amazon Sellers in account deactivations
Amazon is an e-commerce giant that has revolutionized the way people shop online. As a third-party seller on Amazon, you have the opportunity to sell your products to millions of customers around the world. However, this opportunity comes with a certain degree of risk. Account suspension or deactivation can happen if you fail to follow…
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Tips for avoiding Authenticity Customer Product Condition Complaints on Amazon
As an Amazon seller, one of the biggest risks to your account health is receiving complaints about the authenticity of your products. Amazon takes these complaints very seriously, and if you receive too many of them, your account may be suspended or even banned. To avoid this, it’s important to take steps to ensure that…
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Expensive new seller FBA mistakes that can be easily avoided
1: Not Abiding By Marketplace Rules As an FBA seller, you agree to abide by the Amazon Services Business Solutions Agreement when you start selling on Amazon. Same goes for the Terms of Service. These include pretty much every rule and regulation on the marketplace. Breaking any of them can be a very expensive mistake! As soon…
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The top reasons for Amazon Seller Account Suspensions and how to fix them
Let’s agree that having your Amazon account suddenly suspended is always a stressful and annoying experience. You’ve worked hard to get your listings up and running, but now it’s all come to a screeching halt. The negativity of this situation can increase if you have an inventory that can’t be sold. However, you can prevent…
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The role of documentation in Amazon reinstatement process
Documentation is an important part of the Amazon reinstatement process. To ensure that your business complies with Amazon’s policies and procedures, it’s important to submit documented evidence of the issue they are dealing with in order to begin the reinstatement process. Products that have been removed from the Amazon marketplace must be thoroughly documented in…
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Updates to Prime eligibility and badge criteria and Featured Offer selection on Amazon
Following a recent settlement reached between Amazon Services Europe S.A.R.l and the European Commission (which covers Amazon marketplaces in Germany, France, Spain, Netherlands, Poland, Sweden, and Belgium), Amazon will be updating the Prime eligibility and badge criteria, and Featured Offer (formerly known as the “Buy Box”) criteria in June 2023 across these stores. This is…
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Performing a Market Research on Amazon
Before building a brand or selling a product on Amazon, a proper market analysis or research should be done. Market research is the process of collecting and gathering information about consumers’ needs and desires. It’s an important process because it helps you determine the potential for growth and success within a specific business or industry. With…
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Pros and Cons of registering for the VAT in the UK as an Amazon Seller
Many sellers who are doing business on the Amazon UK platform are concerned, whether they need to register for the VAT or not. In this article, I would like to clarify you the answers to most common questions. There are 3 scenarios in UK VAT: 1- 0% VAT. 2- 7.5% VAT Flat Scheme. 3- 20%…
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The Benefits of Selling on Amazon
When deciding to open an online store, the majority of people quickly come to the conclusion that they have an incredible array of options. While each choice has advantages and disadvantages, the best one for you will depend on your particular scenario. I always advise people to explore all fields and even Amazon has different…
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Send to Amazon Workflow will be Mandatory Starting September 2022
According to Amazon’s alerts published in the Seller Central’s Manage FBA Shipments section, Amazon FBA shipping interface will be fully updated on 1.September 2022: Check out our Send to Amazon workflow Sellers who have registered with FBA before June 23, 2022, can continue to use the old workflow, Send/replenish inventory, to create new shipments until…
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Amazon will start requiring FBA Shipment tracking information
According to a Seller Central announcement, starting 1. October 2021, Amazon will be requiring tracking information for all shipments sent to their warehouses outside of the Amazon Partnered Carrier program or Amazon Global Logistics. This will significantly increase workload for Amazon sellers based outside of Amazon’s main marketplace countries, where it isn’t possible to purchase shipping directly…
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Hindi, Vietnamese, Thai, and Tamil languages enabled in Seller Central
Amazon recently enabled four additional languages for the Seller Central interface. You can now have the portal translated into Hindi, Thai, Tamil or Vietnamese. These updates are additions to the previously available English, Chinese, German, French, Spanish, Italian, Japanese and Korean. Here you can view the full announcement from the Seller Central: Hindi, Vietnamese, Thai,…
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New Valid Tracking Rate Requirement for packages shipped from China
Starting 9.August 2021, Amazon will be requiring tracking information for packages sent from China. According to the announcement, all packages that have a value and shipping fee less than $5 must use a trackable shipping method that includes at least one physical scan by the carrier. All packages that have a value and shipping fee…
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Create Coupons and increase your visibility on the Amazon.CA marketplace
If you are looking for a way how to increase your product’s visibility on Amazon Canada site and boost your sales during this years’s holiday season, there is a great tool which you can use. Create Coupons through the Seller Central and receive special badging within search results. More information, along with criteria can be…
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Amazon wants sellers to upload Product Videos into their listings
If you are a third party seller doing business on the Amazon platform, you must have noticed the recent avalanche of e-mails from the company, where they are inviting you to upload Product Videos into listings to increase sales or reach more customers. Product Video, which is a new thing in the Amazon terminology, refers…
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Amazon now enforces related accounts across all international marketplaces!
Is this a new policy or rather an error? Thousands of third party Amazon sellers woke up this weekend to discover their Seller Accounts suspended over being related to an account which may not be used to sell on the site. I noticed the surge in inquiries on my popular OnlyFans page, where many of…
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Amazon Live is a Youtube wannabee for Brand Owners
Following the global wave of coronavirus related restrictions, Amazon significantly changed their ways of trying to appeal to sellers, switching to webinars and video events. The latest feature, which is called “Amazon Live” is supposed to bring brand owners closer to their customers by live streaming videos directly through the platform. Obviously, any videos will…
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Different types of workers at Amazon’s FBA warehouses, according to Reddit
Everyday work routine at Amazon’s FBA warehouses has always been a mystery to most third party sellers. A recent trending post from Reddit reveals the list of Amazon FBA warehouse worker stereotypes, according to the employees themselves. Your FBA inventory may get handled by one of those people, as described in the original post, published…
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Submissions to the Product Assurance Team are getting stuck in the Blacklog
Recently, Amazon started requiring sellers to submit different types of conformity documents for products ranging from jewelry to toys across their European and American marketplaces. Requests for documents can be found under “Product Compliance Requests” within the Account Health page and sellers who fail to address them in a timely manner will find their listings…
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Amazon Transparency is now available in Australia and Japan
The recently launched programme Amazon Transparency, which offers brands a way how to maintain the sale of authentic items on Amazon platform is now available in Japan and Australia marketplaces. What you may not know is that Transparency can also help you: Prevent the sale and shipment of counterfeit products to Amazon customers and beyond.…
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Beware of phishing e-mails
As the holiday season is getting closer, scammers are desperately trying to gain access over Amazon Seller Accounts, which they could later use to make money. Phishing e-mails like this are very common, targeting sellers and asking them for personal or login information. Be careful and avoid clicking on any links or inserting your information…
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Manage your Amazon advertising in a single dashboard
Amazon recently introduced a new dashboard where its third party sellers can link multiple sponsored ads advertising accounts across UK, France, Germany, Italy and Spain, or North American accounts for the US, Canada and Mexico. Here you can view the full announcement: ➡️ If you are an Amazon Seller who needs help with any Amazon-related…
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Business customers can block offers without Amazon generated VAT invoice
Lately, getting orders from Business Customers has been a nightmare for regular third party Amazon sellers across European marketplaces. The Business Invoicing Policy requires them to upload an invoice to each Business order within no more than 24 hours. Failure to do so will lead to a defect on their metrics. In addition to this,…
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Are these the new Feedback removal guidelines for sellers on Amazon?
Having unjustified Seller Feedback removed on Amazon has always been a nightmare for the majority of sellers. While the official published criteria only mention a few applicable cases, communication sent by Amazon Seller Support representatives suggests that there may be some additional “secret” exemptions for removal. Buyer has agreed through the buyer/seller messaging that they…
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Add your name to Athena’s anti-monopoly petition
Athena, which is a broad coalition of local and national organizations representing communities of people connected to Amazon recently started a petition aimed at breaking up its monopoly. Whether you are a third party Amazon Seller or an Amazon employee, your participation may help achieve a positive change. Here you can read the full petition…
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How much money will it cost you to sell on Amazon?
There are lots of new Amazon Sellers asking the question “How much money will it cost me to sell on Amazon ?” This depends on the product you choose to sell, but I’ve seen Amazon sellers start with as low as $5000 to $10,000. First, there are some products you can get made in China…
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We know the deadline before Buyer information removal from Order Details
Have you ever wondered when exactly do Buyer contact details disappear from the Order Details section in your Seller Account? In the past, Buyer Address and Phone remained available forever, but as a result of continued abuse of the feature by some sellers, Amazon decided to retain the details just during the period when they…
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Watch out as Amazon continues resurrecting already removed listings!
Did you receive a Customer Product Authenticity Complaint or was your listing blocked due to Intellectual Property Rights Infringement? The most reasonable solution for those who are not interested in appealing is an immediate deletion of any listings in question from inventory. But there is currently a glitch which causes walls of ASINs, which were…
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Amazon covers unhappy shopper‘s $300 vehicle bill after her order went wrong
As you know, Amazon has a reputation of always striving for customer satisfaction, even if it means letting them keep both the item and payment, often out of the third party seller’s pocket, in cases when something goes wrong with the order. Amazon shoppers can hardly tell the difference between purchasing directly from Amazon and…
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Be careful if you think that Playstation 5 will get you easy money
Following the launch of Playstation 5, which became sold out immediately, many e-commerce sellers sadly saw this as a great opportunity how to make money quickly and easily. They purchased numerous units of the long-awaited devices in advance, only to attempt to resell them with a significant profit to desperate parents seeking the perfect Christmas…
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Watch out for post-glitch Amazon with resurrected Blocked Listings
As the Amazon platform is still recovering following yesterday’s Amazon Web Services glitch nightmare, sellers are still reporting various errors occurring within their Seller Accounts. The issues include for example problems with confirming shipments or updated pricing not being reflected on Amazon’s site. However, there is a much more frightening problem of previously deleted Blocked…
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Major AWS technical error affects the whole Amazon marketplace
If you are a third party Amazon seller doing business across the company’s global platforms, you should know that there is currently a major AWS technical glitch affecting all sites which are ran using their software. For Amazon Sellers, it causes any orders confirmed as dispatched to remain in the unshipped status. Additionally, even order…
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Changes on Seller Central Homepage Navigation Menu
According to the recent e-mail announcement, marked as “Important”, the Seller Central Homepage will relocate two tools. The Brand Analytics report will move from Reports navigation menu to Brands menu. The Brand Dashboard report will move from Performance navigation menu to Brands menu. Here you can view the full notice sent to third party sellers: And second e-mail regarding the matter: ➡️ If you are an Amazon…
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Participate in Account Deactivation Experience Survey on Amazon
If you are one of the recipients of Amazon’s latest “Selling on Amazon: Account Deactivation Experience Survey“ e-mail, then you must have been shocked after seeing the subject and then relieved when reading the actual content of the message. Amazon is asking all recently suspended and reinstated sellers for their feedback with the appeals process.…
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Amazon France introduces new rules addressing toys’ gender representation
As a response to the recent update of local regulations in France, Amazon sellers are encouraged not to refer to specific toys as suitable for “Girls” or “Boys”. This is to promote diversity and fight against gender stereotypes. In addition, gender specific expressions such as “Father” or “Mother” should be replaced with simply “Parents”. Here…
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You can still submit your Early Black Friday Deals on Amazon Europe
As the Black Friday and Cyber Monday 2020 holidays are approaching, many sellers are looking for clever ways to boost their sales. The submission window for Early Black Friday and Black Friday Deals on Amazon Europe is still open. Amazon will be providing marketing across TV, Radio, Social Media campaigns with an audience coverage comparable…
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Earn up to £150 (150€) with new Sponsored Products campaigns on Amazon Europe
Amazon is currently running a Sponsored Products promotion across their European marketplaces, which offers sellers who meet specific conditions a credit of 150€ (or £150 in the UK). Only invited Advertisers can participate and here you can view the full announcement, along with all requirements: ➡️ If you are an Amazon Seller who needs help…
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Submit your vouchers for Q4 on Amazon Europe
Now you can submit Vouchers on Amazon Europe to promote your items just in time before this year’s Black Friday and Cyber Monday shopping holidays. How do you submit Vouchers? Click here to go to Vouchers tab in Seller Central, click ‘Create a New Voucher’ and add the ASIN/SKU to the voucher. Select % off discount of at least…
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Amazon Europe announces the Q4 2020 Learning Hub
For sellers who would like to learn more about all upcoming events on the Amazon Europe marketplace, the company launched a new “Q4 2020 Learning Hub”, which will contain educative content such as webinars, videos or PDFs. Visit the hub by following this link: https://sellercentral-europe.amazon.com/gc/sell-online/dealsandevents?ref_=dealsne_etlp& For more information, view the original announcement e-mail: ➡️ If…
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Amazon contradicts itself as innocent NCX alerts are now being listed within serious Policy Violations on the Account Health page
The holiday season 2020 is approaching and Amazon continues with their efforts to make it more difficult for regular third party sellers to do business on their site. Policies are getting stricter every day, new performance metrics and targets are being introduced to ensure that sellers get punished for every occasion of a customer not…
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Amazon updates their systems, triggering early disbursements
In today’s e-mail to third party Amazon sellers, the company announced a system update which will affect Seller Accounts with available balance. Funds will be disbursed outside of regular disbursement cycles and future dates are going to be affected as well. Here you can view a copy of the e-mail: ➡️ If you are an…
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Amazon Transparency is now available in Australia and Japan
The recently launched programme Amazon Transparency, which offers brands a way how to maintain the sale of authentic items on Amazon platform is now available in Japan and Australia marketplaces. What you may not know is that Transparency can also help you: Prevent the sale and shipment of counterfeit products to Amazon customers and beyond.…
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Amazon already threatens sellers over the Invoice Defect Rate
Recently, Amazon Europe already started alerting its third party sellers who are failing to comply with the newly introduced Invoice Defect Rate target by e-mailing them, threatening with potential actions being taken against their selling privileges in the future. Amazon Europe’s Business Invoicing Policy requires sellers to upload invoices into orders from Business Customers within…
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Amazon Currency Converter for Sellers lowers its fees to 1.5%
Amazon’s official payment solution, Amazon Currency Converter for Sellers, has announced lowering of its fees to 1.5% for 20 currencies and 9 international Amazon marketplaces. The list of marketplaces includes US/CA/MX/UK/DE/IT/FR/ES/NL. Amazon Currency Converter for Sellers is an optional service that allows sellers to receive their global Amazon disbursements directly into their home country bank accounts. Many…
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Changes on target customers of products for professional-salon use on Amazon Japan
Amazon Japan recently issued a notice to it’s third party sellers in the form of e-mail, alerting them of another policy change. Professional beauty products which are intended to be used by beauty salons will not be available for sale to regular consumers. The change is there to avoid skin problems or other injuries caused…
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Shocking US Anti-Trust Investigation Report into Amazon is here and confirms what we all already knew!
American lawmakers who spent the last year investigating the practices of the world’s largest tech giants said this week that Amazon, along with three other companies exercised and abused it’s monopoly power and called for the most radical changes to antitrust laws in half a century! In a 449-page report, lawmakers said the four companies had turned…
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Watch out as returns are now called “Pending refunds” by Amazon!
There has been a major change affecting the FBM returns process, which was implemented into the Seller Central without any further notice to Amazon’s third party sellers. Returns, which used to remain in “Authorized” status for days, weeks, months or years, unless the customer actually returned the merchandise are now referred to as “Refunds” or…
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My video guide to Amazon Seller Identity Verification!
I prepared the most detailed guide addressing all verification issues, which includes great tips how to prevent a suspension. The following topics are discussed: How to become a Verified / Veteran Customer How to properly upload your documents Direct links for checking your verification status Why your card might get rejected as invalid Risk factors…
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Upcoming fee for FBA shipments without box content information
Starting early 2021, Amazon Canada will be introducing a so-called “FBA Manual Processing Fee“ of up to $0.11CAD per unit for shipments without sufficient box content information. Here you can view the full announcement e-mailed to third party Amazon sellers doing FBA across the Canadian marketplace: ➡️ If you are an Amazon Seller who needs…
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Participate in this survey by Amazon Corporate
Amazon Corporate is doing a survey of their customers, including third party sellers aimed at their use of the site. If you are interested in participating, you will also have the option to agree to being contacted by Amazon representatives so they can discuss with you about your feedback. Here is the survey announcement, along…