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Amazon already threatens sellers over the Invoice Defect Rate

Kika Angelic

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Recently, Amazon Europe already started alerting its third party sellers who are failing to comply with the newly introduced Invoice Defect Rate target by e-mailing them, threatening with potential actions being taken against their selling privileges in the future.

Amazon Europe’s Business Invoicing Policy requires sellers to upload invoices into orders from Business Customers within no more than one business day.

There is no option to opt out of selling to Business Customers and Amazon is planning to punish those who fail to comply in the future.

Here you can view the latest e-mail sent to third party Amazon sellers:

Another e-mail titled “You have received invoice requests – Activate automated invoicing“:

Here is the previous version of e-mails regarding Invoice Defect Rate from September 2020, which doesn’t mention any threats regarding potential consequences for sellers:

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  1. Pingback: Invoice Defect Rate – Sort it out NOW! – Seller Union

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