Category: Amazon Seller News
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How to avoid Code of Conduct suspensions on Amazon?
One of the most common reasons for suspensions or terminations of Amazon accounts are violations of the Amazon Seller Code of Conduct. To prevent this from happening, you need to understand the rules that Amazon has put in place and comply with them. Here are some tips aimed to help sellers avoid violating the Amazon…
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Amazon is trying to make sellers use their new ocean freight service for FBA shipments from China
Today, Amazon e-mailed their third party sellers to promote a new service called Amazon Global Logistics (AGL) aimed to offer reasonably priced shipments. According to the announcement, Amazon Global Logistics (AGL) offers FBA Sellers end-to-end shipping services via ocean transportation options from CN into EU and US fulfilment centres and/or SPs’ own warehouses that can…
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Important update regarding your Amazon FBA inventory at AFW1
This week, Amazon e-mailed their third party sellers regarding FBA inventory stored in the AFW1 warehouse, which was damaged due to severe weather causing structural damage to that facility, forcing it to close. It is expected to remain closed until at least the end of April 2023. According to the notice, Amazon will be soon…
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Impact of negative Product Reviews on your Amazon business
Negative feedback is something that every business will experience at some point, and it can have a significant impact on product sales. When customers leave negative product reviews, it can be discouraging for business owners and employees, and it can also turn potential customers away. In this article, I will explore the impact that negative…
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Amazon entirely scraps restock limits!
Finally, the day on which all Amazon Sellers doing business through Fulfillment by Amazon have been waiting for is here! On 1.March 2023, Amazon removed the controversial Restock Limits, which were impacting the amount of units each Amazon Seller could send into FBA at any given time. From now on, sellers will be offered a…
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What happens when a Seller Account on Amazon gets deactivated?
Many sellers are curious what really happens when Amazon suspends or deactivates a Seller Account. In this article, I will clarify the entire process in detail, including what happens behind the scenes. There are many factors considered before Amazon decides to suspend or deactivate a seller account. Firstly, Amazon receives a complaint about a policy…
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Amazon’s anti-counterfeiting policy explained
Amazon has a strict policy against counterfeit products and takes this issue very seriously. The company has implemented several measures to prevent the sale of counterfeit goods on its platform. Here are some of the key aspects of Amazon’s counterfeit policy: 1 Proactive measures: Amazon uses advanced technology and human expertise to detect and prevent…
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How to rank organically on Amazon FBA?
Ranking on Amazon organically involves optimizing your product listing and following best practices to improve your visibility and attract more customers. Here are some of the key factors that can influence your ranking on Amazon. Product title: Your product title should be informative, relevant, and include your target keywords. It should also be easy to…
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Everything you wanted to know about Amazon Seller Account charge method requirements!
Suspensions due to invalid charge method on file are one of the most common reasons why Amazon Seller Accounts are getting deactivated. There is so much incorrect information on the internet, especially on the Amazon Seller Forums that sellers often struggle understanding how to properly manage their charge method. This article will address everything you…
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What are Intellectual Property Rights Infringement Complaints on Amazon and how to appeal them?
Intellectual property violations refer to the unauthorized use, infringement, or misuse of intellectual property, which includes trademarks, patents, copyrights, and trade secrets. The violation of IP rights can harm the owners of the intellectual property and may cause them significant financial losses. Here are some types of IP violations: Trademark infringement: This occurs when a…
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This is Amazon’s new approach to suspensions over Manipulated Documents!
Recently, Amazon completely reformed their approach to appealing most Seller Account suspensions or other Account Policy enforcements, in a clear attempt to try and keep as many marketplace sellers doing business on their platform as possible, since the competition is growing and they don’t want to risk losing their selection of products. Suspensions due to…
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How to create a Relevancy Sheet on Amazon?
Relevancy (or “relevance” in correct English) is a ranking factor given by Amazon to your AMS (Amazon Marketing Services) campaigns. Based on this, your ads may or may not appear for the keywords that you are bidding for. The definition of the relevancy/relevance score is a well-kept secret within Amazon. They have decided not to…
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Essential tips for sourcing your Amazon products
Product sourcing for Amazon refers to the process of finding and acquiring products to sell on the Amazon marketplace. This can include identifying products that are in demand, negotiating with suppliers to obtain competitive pricing, and ensuring the products meet Amazon’s quality standards. As an Amazon seller, sourcing products is a crucial aspect of building…
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How can you control your PPC spending?
A successful PPC ad campaign is not about a huge budget (even though this helps), but about the relevancy of your ads for the type of audience you want to reach. Therefore, there’s no wonder why over 45% of small businesses list pay-per-click ads as their number one marketing strategy when looking for new customers…
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Amazon introduces a new Storage Utilization Surcharge Fee
Amazon just announced that it will be imposing a storage utilization surcharge for the monthly storage fee, which takes effect on April 1, 2023. The surcharge will be based on your storage utilization ratio, or the ratio of your average daily inventory volume stored in cubic feet divided by the average daily shipped volume in…
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Meltable FBA inventory removal on Amazon starts April 15
As you know, FBA accepts meltable products from October 16 to April 14 only. According to Amazon, any item that cannot withstand temperatures up to 155 degrees Fahrenheit is deemed meltable. If this describes your product, it can’t be sent to FBA during the time frame outlined above. Such products can include anything that’s prone…
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What does it mean when Amazon is requesting a video call Seller Identity Verification?
Amazon may require video call verification for sellers as part of their seller verification process. This process is designed to help ensure that sellers are legitimate and to prevent fraud. During the video call verification process, a representative from Amazon may ask the seller to provide identification documents, answer questions about their business, and provide…
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How to enroll into Amazon B2B?
Amazon Business is a B2B version of Amazon’s ecommerce platform. It is geared towards business customers who are looking for features like multiple users on one account, additional payment and credit options, and the usual Amazon benefits of low prices, wide selection and fast delivery. Amazon Business takes a simpler approach – creating a business-friendly…
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Watch out, Amazon is now inviting customers to submit A-Z claims if their messages don’t receive a response within 70 hours!
Recently, Amazon started e-mailing their third party sellers when they have unanswered buyer-seller messages in their Seller Accounts that passed the recommended 24 hour response deadline and are over 48 hours without a response. The e-mail from Amazon states that once a message passes 70 hours without a response, they will send an automated message…
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Updates to Prime eligibility and badge criteria and Featured Offer selection on Amazon
Following a recent settlement reached between Amazon Services Europe S.A.R.l and the European Commission (which covers Amazon marketplaces in Germany, France, Spain, Netherlands, Poland, Sweden, and Belgium), Amazon will be updating the Prime eligibility and badge criteria, and Featured Offer (formerly known as the “Buy Box”) criteria in June 2023 across these stores. This is…
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Amazon terminates Vendor Central sourcing contracts with reseller distributors
Recently, Amazon announced a sudden change of their sourcing policies, meaning that thousands of Vendor Central sellers will be negatively affected. This comes under a new procurement policy that comes into effect starting 15.January 2024. From that date onwards, Amazon intends to stop sourcing products from wholesale resellers and merchandise will be only procured directly…
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Amazon is now blocking listings subject to ODR defects!
As you known, over the past year Amazon made numerous changes to their platform interface or policies in apparent effort to keep as many third party sellers on the marketplace as possible, after realizing that the suspensions are too strict and need to be softened. These days, in most cases your Seller Account won’t be…
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What is the most common reason why dropshippers are losing their selling privileges on Amazon?
Deopshipping on the Amazon platform is becoming increasingly difficult. One of the main reasons why dropshippers are getting suspended a low Valid Tracking Rate (VTR). Valid Tracking Rate is a performance metric that measures how often a seller uses tracking numbers for their orders. This is an important factor for Amazon customers who want to…
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What to do when your newly opened Amazon Seller account gets deactivated shortly after registration?
Many newly registered sellers, particularly from Asia and the United States, have been receiving suspensions on their Amazon accounts. This suspension often occurs when a new seller is listing their first product and Amazon requires them to verify their identity. The purpose of this verification process is to ensure that the seller is entering the…
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Common reasons for Seller Account suspensions on Amazon
Amazon is an e-commerce giant that has revolutionized the way people shop online. As a third-party seller on Amazon, you have the opportunity to sell your products to millions of customers around the world. However, this opportunity comes with a certain degree of risk. Account suspension or deactivation can happen if you fail to follow…
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What is the difference between Perishable and Meltable FBA Inventory?
Perishable products and meltable products are two different things. Perishable products (that require refrigeration, air conditioning, or freezing) are prohibited from Amazon’s FBA program. “Meltable products”, however, are different and only prohibited from FBA during summer months. According to Amazon, “Meltable” refers to all heat-sensitive products, including but not limited to chocolate, gummies, and select…
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How to reinstate a suspended Amazon Seller Account?
When you get suspended, you can reach out to Amazon’s Account Health Team using a callback button. One of the things that you have to understand is that Amazon has suspended your account for a reason. It’s guaranteed that you will have to deal with all of this on your own. 1. Understand the main…
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What are Amazon’s updated FBA Capacity Limits?
Effective March 1, 2023, the new Capacity Limits system will replace the weekly updates with one single monthly limit for each storage type. Amazon will assess and announce the estimated inventory limit on the third Monday of each month via the Capacity Monitor in Seller Central and an email notification. In addition to a capacity…
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What is Valid Tracking Rate on Amazon?
Valid Tracking Rate refers to the percentage of orders that have valid tracking information uploaded to Amazon’s system by the seller. Amazon requires sellers to provide valid tracking information for at least 95% of their orders in order to maintain a good standing in the marketplace. If a seller’s valid tracking rate falls below 95%,…
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Were you affected by Delayed charge for incorrect product details on Amazon?
Recently, Amazon e-mailed all third party sellers doing business on their marketplace with a scary e-mail raising concerns. The e-mail was titled ”Delayed charge for incorrect product details” and announced that affected selling account was not fully billed or credited for the dimension and weight discrepancies resulting from incorrect product dimensions entered in product listings.…
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What is the difference between Seller Feedback and Product Reviews on Amazon?
Although they are often confused, seller feedback and product reviews serve two different purposes. Both help you sell on Amazon, but feedback refers strictly to the seller, while reviews refer to the product. Amazon Seller Feedback Seller feedback measures the quality of a seller on Amazon. Amazon customers rate their experiences with a seller by submitting feedback…
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How to apply for Amazon Brand Registry
Amazon’s Brand Registry program is an official Amazon program where approved brand owners (or their registered agents) are on file with Amazon as trademarked brands. Being on file unlocks a preferred tier of Amazon services (protections and benefits) not available to unregistered brands or resellers. The Amazon Brand Registry membership doesn’t imply any fees. However,…
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What is Meltable FBA Inventory?
If you’re an Amazon FBA seller with a heat sensitive product, you may have recently received this message from Amazon- “We are writing to remind you that meltable inventory in Amazon fulfillment centers will be removed and disposed of for a fee starting April 15, 2023″. To avoid removal fees, submit removal orders for meltable…
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How can I upload the LUCID identification number on Amazon?
With a population over 80 Million and one of strongest economies worldwide, Germany is a lucrative market for many Amazon sellers! Many are thinking about expanding their business to sell on Amazon Germany. But apart from the promising market opportunities, there are also many barriers to great sales success. Germany is not only known for…
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What is Seller Account reinstatement?
Reinstatement of an Amazon account refers to the process of regaining access to a suspended or blocked Amazon seller account. An Amazon seller account can be suspended or blocked for a variety of reasons, including violation of Amazon’s policies, failure to meet performance metrics, or infringement of intellectual property rights. If your Amazon account has…
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How to maximize your profits through strategic sourcing when doing online arbitrage on Amazon
In today’s fast-paced e-commerce world, online arbitrage is becoming increasingly popular among entrepreneurs who are looking to make a profit by buying and selling products online. The process involves finding products at a lower price on one platform and then selling them for a higher price on another platform, such as Amazon. While online arbitrage…
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Most common reasons for not passing the Seller Identity Verification on Amazon
In this article, I would like to cover the most common issues that I have seen new Amazon Sellers having with Seller Identity Verification. A lack of response likely means that you are in a really long queue and they have not reached your submission yet. Amazon can take as long as 45 days to…
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Common challenges which you will face as an Amazon Seller
There is no doubt that Amazon provides a stellar system for merchants to reach out to their customers and fulfill orders in an efficient manner. That is the reason why over 300 million people globally buy on the Amazon marketplace each year and over 2.5M third-party sellers (FBA and FBM) are active on the platform.…
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What legal entity types are available when opening UK Amazon Seller Account?
This article is regarding Seller Identity Verification on the Amazon UK platform. I will provide you the list of all the legal entity categories which are available when registering your Seller Account on Amazon: 1. Individual account: This is referring to a registration entity type and not selling plan. You should only select an individual…
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Criteria which you should keep in mind when selecting the perfect product for Amazon wholesale
Amazon wholesale is all about strategizing which products to buy in bulk and then sell at a higher price. For the best chances at success: Avoid sold-by-Amazon or private-label products Avoid extremely competitive items Choose branded products with a promising margin Select products with good customer reviews Avoid fragile, bulky, perishable, and too-heavy-to-ship items Avoid…
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What is video verification on Amazon and why does it happen?
This verification process is typically required for sellers who are registering a new account, changing their account information, or listing high-risk products. The purpose of the video verification is to ensure that the seller is a legitimate business, has the right to sell the products they are offering, and is complying with Amazon’s policies and…
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Strategies you can use to increase your conversion rate on Amazon PPC
PPC is vital for winning on Amazon; without it, your products will most likely never be seen. Your Sponsored Product Ads, Sponsored Brand Ads, and Sponsored Brand Video Ads are all a crucial part of your larger Amazon Advertising strategy, whether you’re scaling, conquering, or maintaining. In this article, I will present you some of the…
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Most common questions and myths about Amazon Seller Account suspensions answered
This article will cover most questions related to Amazon Seller Account suspensions or appealing. What is section 3 ? Many sellers wonder what Amazon means by section 3 of Amazon’s Business Solutions Agreement. Section 3 is simply a section which allows them to terminate your relationship with Amazon. Amazon’s Business Soltions Agreement is written as…
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New Amazon Seller Central widget shows sales statistics
Recently, Amazon Seller Central across North American marketplaces started displaying a new widget. This widget is showing a graph with sales numbers in each marketplaces currency and can be switched to display results for different time periods. You will be able to see how your sales fluctuated and whether they increased or are declining. The…
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Customer Product Condition Complaints can now be lifted without a Plan of Action or invoices
Recently, Amazon completely reformed their approach to appealing most Seller Account suspensions or other Account Policy enforcements, in a clear attempt to try and keep as many marketplace sellers doing business on their platform as possible, since the competition is growing and they don’t want to risk losing their selection of products. Instead of getting…
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Be careful when handling Suspected Intellectual Property Rights Infringement Complaints on Amazon with the new Account Health interface!
As you know, Amazon recently introduced a new Account Health Rating, under which defects are labelled with different impact categorizations. Suspected Intellectual Property Rights Infringement Complaints now appear with a ”High” impact. This means that if you fail to notice them in your Seller Account fast enough, you will get into a serious trouble and…
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Amazon is now displaying whether A-Z Claims impacted Order Defect Rate or not wording
Recently, Amazon started showing notes directly on A-Z claim overview page, clarifying whether the seller’s metrics were negatively affected or not. This applies to all A-Z claims, including historical ones from several years ago. “Order Defect Rate (ODR) impacted: Yes” will be shown on Seller Funded A-Z claims. While “Order Defect Rate (ODR) impacted: No”…
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Watch out! Amazon Seller Code of Conduct Suspensions can now be appealed by taking a short online quiz!
Recently, Amazon completely reformed their approach to appealing most Seller Account suspensions, in a clear attempt to try and keep as many marketplace sellers as possible, since the competition is growing and they don’t want to risk losing their selection of products. Instead of getting locked out of their accounts or having to prepare a…
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Amazon is now marking orders as being Verge of Late Shipment or Verge of cancellation
Recently, Amazon started displaying new descriptive wording next to customer orders on the Manage Orders page. Orders which are past the first day of Expected Dispatch Date are getting marked as Verge of Late Shipment. Already late orders past the Expected Dispatch Date are shown as Verge of Cancellation. This is clearly in a testing…
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What do Amazon’s e-mails about Delivery Promise Gap mean?
Recently, Amazon started contacting their third party sellers by e-mail alerting them about a Delivery Promise Gap. This basically means that Amazon is pointing out to your shipping times being faster than advertised and suggesting that you shorted your offered handling / shipping time estimates. The wording of their e-mails states: We found that sellers…