On 11.January 2020, I informed you in my article, how Amazon e-mailed sellers to let them know about their credit cards being assigned into the new marketplace as a charge method. I told you about it being due to the development of Polish site.
After a few weeks of speculations, Amazon finally officially confirmed the launch of their latest Amazon.PL website.
The announcement can be found on their Day One Blog and the Amazon.PL is now also fully accessible and available for processing seller registrations:
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Most common questions and myths about Amazon Seller Account suspensions answered
This article will cover most questions related to Amazon Seller Account suspensions or appealing.
What is section 3 ?
Many sellers wonder what Amazon means by section 3 of Amazon’s Business Solutions Agreement. Section 3 is simply a section which allows them to terminate your relationship with Amazon. Amazon’s Business Soltions Agreement is written as an “at-will” agreement they can terminate at any time. It’s just a aggrement between you and Amazon read it carefully i want just to clarify that all accounts are suspended in section 3 violation but under section 3 there comes a lot of things many policies which can’t be discussed here in the small time measurement .
What is Amazon seller code of conduct?
Never misrepresent yourself. Always act in a manner that ensures a trustworthy experience for Amazon customers. Never list products that may cause harm to Amazon customers. Never engage in any misleading, inappropriate or offensive behavior.Try to act professionally and don’t misguide customer directly to another webiste and don’t share their personal information
What happens when Amazon disables your account?
Account Deactivation can also include removing any information and assets stored in the account. Amazon Account Deactivation not only stops you from selling on the platform but also removes the product listings you’ve worked hard on. Listing Deactivation is the removal of listings reported to have violations . They remove your selling privileges
Why is my account under review?
Can I make another Amazon account after being suspended?
No, you can’t. You have to know that already, because you’re already going against Amazon policy by operating a second account after your first has been suspended. Don’t ever try to create account on the same things that have you used in your suspended account it means your name and address maybe your credit card details link with that account and they make your account suspended in multiple account policy violation
Can I create two Amazon accounts with same number?
It is not possible to create two or more Amazon accounts with the same phone number. One Amazon account can be attached to only one mobile or email address.
Can I have two Amazon accounts with the same email address?
Amazon doesn’t allow creating multiple account with same email id or mobile number and neither can it be merged. What you can do is, choose an account that you wish to keep and close the other account and use the contact details (email or mobile number) on existing or current account.
For selling on Amazon you must comply with this number otherwise your account will be suspended in these things
*ODR* should be under 1% of all your sell
*VTR* should be 95%
*LSR* should be under 4%
How can a seller get suspended on Amazon?
Creating Inaccurate Listings. …
Selling Prohibited Items. …
Selling Counterfeit Items. …
Ignoring Trademarks and Copyright. …
Selling Poor Quality Items. …
Neglecting to Address Shipping Issues. …
Buying or Otherwise Influencing Reviews.
I’m saying again there are still many things due to which account got suspended these are just few of them
How long can Amazon suspend your account?
How long do Amazon suspensions last?
Suspensions can last anywhere from one day to forever, depending on how well they’re handled. you appeal for reinstatement and they accept your Plan of Action on the first try sometimes if you describe the things in detail and point to point if not it may can take 2 to 5 or we can say it depends on how you have designed your plan of action
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New Amazon Seller Central widget shows sales statistics
Recently, Amazon Seller Central across North American marketplaces started displaying a new widget. This widget is showing a graph with sales numbers in each marketplaces currency and can be switched to display results for different time periods.
You will be able to see how your sales fluctuated and whether they increased or are declining. The widget is currently only present on the US, CA, MX and JP sites but may be enrolled across international Amazon marketplaces soon.
Here you can view a screenshot:
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Customer Product Condition Complaints can now be lifted without a Plan of Action or invoices
Recently, Amazon completely reformed their approach to appealing most Seller Account suspensions or other Account Policy enforcements, in a clear attempt to try and keep as many marketplace sellers doing business on their platform as possible, since the competition is growing and they don’t want to risk losing their selection of products.
Instead of getting their bestselling listings blocked, having to prepare a detailed Plan of Action or submitting invoices and authorization letters, sellers are asked to tick two or more boxes, where they acknowledge the complaint and promise to take specific steps and actions, which would be normally presented in a Plan of Action.
Finally, sellers won’t need to spend thousands of dollars on hiring various Amazon experts.
Here you can view a screenshot of such appeal for a Customer Product Condition Complaint, which leads to a submission of acknowledgement and ticking of boxes, rather than a standard appeal:
The following steps and actions need to be acknowledged:
- I will identify the root cause(s) driving the customer complaints and implement preventative steps to ensure that these issues don’t occur in the future.
- I will ensure that my products are accurately listed against the correct ASINs, and that the functionality, edition, size, or language described in the listing matches my product.
- I will have quality control processes set up to ensure products being shipped are stored properly, match the description in product detail page, contains all necessary parts, and function as expected.
- Whilst making this acknowledgement will remove this violation from my Account Health Dashboard, I understand Amazon may still take it into account when considering future concerns around my listings.
- I acknowledge that I have read, understood, and agree to comply with the following policies- Preventing Product Condition Issues, and Selling Policies and Seller code of conduct.
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I hope you found this article helpful. Many Amazon sellers recently started trading stocks and crypto currencies, hoping to diversify their income, which is a very good idea with all the uncertainty which comes with the platform. For this reason, we launched a new Facebook group, Crypto Arbitrage Income (Bitcoin, Crypto, Altcoins, Blockchain, Trading) – feel free to join us and forget about the troubles of selling on Amazon for a moment!
In case you would like to review my top secret tips with appealing Amazon Seller suspensions, please feel free to watch my informative video regarding the subject (it starts with a scenes of me being on a vacation – this is a part of the video and it will continue to appealing suspensions):
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