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Amazon now offers exceptions to Payments Based on Delivery Reserve – Seller Union
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Amazon now offers exceptions to Payments Based on Delivery Reserve

Kika Angelic

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As you know, thousands of Amazon Sellers learned a few days ago that from then on, Amazon will be withholding their funds as a part of a new Payments Based on Delivery disbursement schedule.

The new policy affected only the most veteran merchants who have been trading on the platform for more than 7 years. Under the new policy, all sellers have their funds withheld and unavailable for disbursement until after 7 days past each order’s Estimated Delivery Date.

This means, that sellers who have been successfully selling on Amazon for several years and earned a track record of providing great service will be treated in the same manner, as those who just registered to sell on Amazon.

Many outraged sellers reached out to journalists and government authorities, while others started aggressively opening cases with Amazon and demanding a resolution internally.

The lobbying apparently worked as some sellers are now reporting notifications being received from Amazon informing them about the reserve being exceptionally lifted from their accounts:

Here is a copy of the wording:

Thank you for reaching out to us in regard to the change in your reserve policy. The Delivery Date +7 (“DD+7”) policy means sales revenue is held for 7 days after delivery and has been the standard worldwide policy for sellers since 2016. This migration will standardise this policy for European sellers to ensure they have sufficient funds to cover any financial obligations, like product returns or customer claims.

We understand that the transition to this policy on 3 August has caused a one-time cash-flow issue for your business. To support you in preparing for the policy change, we have extended your policy transition until 31 January 2024. You will revert to your prior reserve policy in impacted stores within 48 hours.

The DD+7 changes which we have outlined in our previous communications will still come into effect on 31 January 2024.

For more information, see “Payments based on delivery date”
https://sellercentral-europe.amazon.com/help/hub/reference/G202124090

Merchant Credit Team

Amazon.co.uk

Please note, that this is not a reason for a celebration. This backtrack approach has been applied towards selected accounts belonging to sellers who complained either to Amazon or lobbied using different means. If you have not complained to Amazon, you will not be included.

Similarly, as of today, the policy is still anticipated to go ahead starting 31 January 2024, unless further lobbying efforts are successful.

I hope you found this article helpful. If you are experiencing issues with your Amazon Seller Account and your Seller Account already received a warning or is under a review, I can help you resolve the matter.

If you would like to hire me to privately assist you, feel free to subscribe and reach out through my dedicated assistance page at www.onlyfans.com/kikaangelic, where I provide support with Amazon related matters in exchange for a small $24.99 fee. Alternatively, you can post into my free public discussion forum for Amazon Sellers, where I will answer your question.

To stay in touch, feel free to join and post into my large Amazon Seller Performance – Friendly Advice – Worldwide Facebook group, where you will be very welcome.

Many Amazon sellers recently started trading stocks and crypto currencies, hoping to diversify their income, which is a very good idea with all the uncertainty which comes with the platform. For this reason, we launched a new Facebook group, Crypto Arbitrage Income (Bitcoin, Crypto, Altcoins, Blockchain, Trading) – feel free to join us and forget about the troubles of selling on Amazon for a moment!

Additionally, here you can watch my YouTube video, where I am addressing everything you need to know about Seller Identity Verification and how to pass it:

My name is Kristina Hajdukova, but I am known as Kika Angelic. I have been selling online since high school and I dedicated my entire life to helping other Amazon Sellers and building the seller community Regarding Amazon Seller Performance, you can always participate in my Amazon Seller Performance – Friendly Advice – Worldwide group, where you will be very welcome. If you are an Amazon Seller who needs help with any Amazon-related issues such as suspensions, listing blocks or is looking for professional assistance, please don’t hesitate to subscribe to my new OnlyFans page at: www.onlyfans.com/kikaangelic

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