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Update for the shipment confirmation for the new VAT regulation in the UK on Amazon

Kika Angelic

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As I recently informed you in my previous article on the subject, Amazon has implemented a new “Ship from address” field, which is asking sellers to pick an option before allowing them to confirm dispatch of shipments.

Here is a screenshot of the above mentioned field in the Seller Central:

Following change of “Ship from address”, a red alert message appears:


Here you can view Amazon’s latest e-mail notice on the subject:

Here is a full text of the notice in English:

Hello,

We made a few updates regarding your default “Ship from address” when addressing the shipment confirmation for the new VAT regulation. Please see the following to understand how your default “Ship from address” is determined during the shipping confirmation.

Starting 1 January 2021, online marketplaces (OMP) are responsible for charging and collecting VAT for sales to the UK from overseas sellers, and they are required to comply with the new VAT regulation announced by the UK government: 
https://www.gov.uk/government/publications/changes-to-vat-treatment-of-overseas-goods-sold-to-customers-from-1-january-2021/changes-to-vat-treatment-of-overseas-goods-sold-to-customers-from-1-january-2021

To support this requirement, we have made changes to determine the actual “Ship from address” when you confirm shipments that you fulfil. If you are selling to customers in the UK on Amazon, then you are affected by these changes.

We have added a new “Ship from address” field as a part of the shipment confirmation workflow. As a seller of record, it is your responsibility to ensure an accurate ship from address is provided and the final tax collection model is determined based on the address provided at the time of the shipment confirmation. There are three areas where we have included the new field:

1) If you confirm shipments through Seller Central, the new “Ship from address” field will appear on the Confirm Shipment page. The default “Ship from address” will be determined based on the following:
(a) The address provided in your VAT calculation settings at the time when the order was placed will be taken as the default “Ship from address”. 
(b) If you have not provided a default shipping address under your VAT calculation settings, then Amazon will use the default “Ship from address” in your Shipping Settings at the time when the order was placed. 
(c) If we are unable to find a default “Ship from address” in either the VAT calculation settings or Shipping Settings, we will use your Business address.  During the shipment confirmation, you must provide the actual “Ship from address” that is available in your Shipping Settings.

2) If you confirm shipments using our Shipping Confirmation templates, you must enter the actual “Ship from address” in this template that is available in your Shipping Settings to confirm the shipment. If you leave this field blank, then Amazon will use the default “Ship from address”.  The default “Ship from address” will be determined based on the following: 
(a) The address provided in your VAT calculation settings at the time when the order was placed will be taken as the default “Ship from address”.
(b) If you have not provided a default shipping address under your VAT calculation settings, then Amazon will use the default “Ship from address” in your Shipping Settings at the time when the order was placed. 
(c) If we are unable to find a default “Ship from address” in either the VAT calculation settings or Shipping Settings, we will use your Business address.  

3) If you confirm shipment using MWS APIs, then you will find the “Ship from address” field as an additional field. You must enter the actual “Ship from address” when confirming the shipment. If you leave this field blank, then Amazon will use the default “Ship from address”. The default “Ship from address” will be determined based on the following: 
(a) The address provided in your VAT calculation settings at the time when the order was placed will be taken as the default “Ship from address”.
(b) If you have not provided a default shipping address under your VAT calculation settings, then Amazon will use the default “Ship from address” in your Shipping Settings at the time when the order was placed. 
(c) If we are unable to find a default “Ship from address” in either the VAT calculation settings or Shipping Settings, we will use your Business address.  

If you are shipping to customers in the UK and are affected by the new tax regulations, we suggest that you become familiar with these changes to ensure you are ready to use these features starting 1 January 2021.

For more information about the UK’s VAT on eCommerce regulation, see the following: https://sellercentral.amazon.co.uk/gp/help/GSF678GXLDTTTETZ

Additional information about confirming shipments is available on the following Help page: https://sellercentral.amazon.co.uk/gp/help/G200197960 

Amazon Services Europe

➡️ If you are an Amazon Seller who needs help with any Amazon-related issues such as suspensions, listing blocks or is looking for professional assistance, please don’t hesitate to subscribe to my new OnlyFans page at: www.onlyfans.com/kikaangelic

My name is Kristina Hajdukova, but I am known as Kika Angelic. I have been selling online since high school and I dedicated my entire life to helping other Amazon Sellers and building the seller community Regarding Amazon Seller Performance, you can always participate in my Amazon Seller Performance – Friendly Advice – Worldwide group, where you will be very welcome. If you are an Amazon Seller who needs help with any Amazon-related issues such as suspensions, listing blocks or is looking for professional assistance, please don’t hesitate to subscribe to my new OnlyFans page at: www.onlyfans.com/kikaangelic

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New “At Risk” Account Health Status Warnings in Amazon Seller Central

Kika Angelic

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As an Amazon seller, maintaining a healthy account status is crucial for the success of your business on the platform. Amazon continually updates and enhances the tools and features available to sellers to help them navigate their seller journey. One recent change that sellers may be aware of is the display of the “Account Health at Risk” status.

Previously, the “At Risk” Account Health status used to be displayed in a marketplace-specific rectangle which reflected that particular store’s state.

Now, Amazon Sellers will see a drop-down menu called “Account Health” displaying the number of “At Risk Stores”. This then expands to show more information, as pictured below:

At the same time, there is now an orange rectangle in the middle of the screen displaying the At Risk status in the specific store as well (below):

I hope you found this article helpful. If you are experiencing issues with your Amazon Seller Account and your Seller Account already received a warning or is under a review, I can help you resolve the matter.

If you would like to hire me to privately assist you, feel free to subscribe and reach out through my dedicated assistance page at www.onlyfans.com/kikaangelic, where I provide support with Amazon related matters in exchange for a small $24.99 fee. Alternatively, you can post into my free public discussion forum for Amazon Sellers, where I will answer your question.

To stay in touch, feel free to join and post into my large Amazon Seller Performance – Friendly Advice – Worldwide Facebook group, where you will be very welcome.

Many Amazon sellers recently started trading stocks and crypto currencies, hoping to diversify their income, which is a very good idea with all the uncertainty which comes with the platform. For this reason, we launched a new Facebook group, Crypto Arbitrage Income (Bitcoin, Crypto, Altcoins, Blockchain, Trading) – feel free to join us and forget about the troubles of selling on Amazon for a moment!

Additionally, here you can watch my YouTube video, where I am presenting you several secret tips about appealing Amazon Seller Account suspensions (don’t be confused by the opening of the video, where I am enjoying a vacation – it’s a part of the story):

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You will be automatically enrolled in EPR Pay on Behalf, unless you prove compliance by December 31, 2023

Kika Angelic

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As Amazon sellers, staying compliant with various regulations and requirements is crucial for a successful and hassle-free selling experience. Recently, Amazon has announced changes related to Extended Producer Responsibility (EPR) compliance in Spain, which may impact sellers offering packaged goods. In this blog post, we will explain what EPR compliance entails and how Amazon is here to assist you through the Pay on Behalf service.

What is EPR Compliance?

Extended Producer Responsibility (EPR) is a concept that places the responsibility for the management and recycling of packaging waste on the producers or manufacturers of the packaged goods. In Spain, Amazon is required to ensure that packaged goods offered for sale by sellers not established in Spain comply with EPR requirements.

Amazon’s Pay on Behalf Service

If you are a producer not established in Spain and sell on amazon.es, Amazon will automatically enroll you in the Pay on Behalf service for the period from January 1, 2023, to December 31, 2023. This service ensures that Amazon reports and pays eco-contributions on your behalf for your packaged goods sales on amazon.es. The collected amounts are then recovered from your seller account.

How Does Pay on Behalf Work?

EPR Pay on Behalf allows you to continue selling on amazon.es without worrying about EPR compliance. Under this service, Amazon will handle the reporting and payment of eco-contributions on your behalf. This means you can focus on your business while Amazon takes care of the regulatory aspects.

The process of using Pay on Behalf involves Amazon reporting and paying eco-contributions for your packaged goods sales on amazon.es in 2023 and beyond. All the terms and conditions are specified in the EPR Requirements policy for third-party sellers in Spain, which can be found on sellercentral.amazon.es.

Learn more on our Pay on Behalf page.

Service Costs

You might wonder about the costs associated with the Pay on Behalf service. Amazon will charge your seller account with a service fee and the eco-contribution fees that Amazon pays on your behalf. Detailed service fee information will be communicated before December 2023. To learn more about the service fees, visit the Pay on Behalf page on Amazon.

Learn more on our Pay on Behalf page.

Opting Out of Pay on Behalf

If you prefer not to use the Pay on Behalf service, you have an option to submit a valid packaging registration number here by December 31, 2023. This ensures that you can manage your EPR compliance independently. For more information on how to submit a valid packaging registration number, you can refer to Amazon’s Help page.

In case you don’t have a valid packaging registration number, Amazon has designed the EPR Services on Amazon, a solution that helps sellers obtain a UIN (Unique Identification Number) and pay eco-contribution fees to PROs (Producer Responsibility Organizations) with the assistance of trusted service providers.

I hope you found this article helpful. If you are experiencing issues with your Amazon Seller Account and your Seller Account already received a warning or is under a review, I can help you resolve the matter.

If you would like to hire me to privately assist you, feel free to subscribe and reach out through my dedicated assistance page at www.onlyfans.com/kikaangelic, where I provide support with Amazon related matters in exchange for a small $24.99 fee. Alternatively, you can post into my free public discussion forum for Amazon Sellers, where I will answer your question.

To stay in touch, feel free to join and post into my large Amazon Seller Performance – Friendly Advice – Worldwide Facebook group, where you will be very welcome.

Many Amazon sellers recently started trading stocks and crypto currencies, hoping to diversify their income, which is a very good idea with all the uncertainty which comes with the platform. For this reason, we launched a new Facebook group, Crypto Arbitrage Income (Bitcoin, Crypto, Altcoins, Blockchain, Trading) – feel free to join us and forget about the troubles of selling on Amazon for a moment!

Additionally, here you can watch my YouTube video, where I am addressing everything you need to know about Seller Identity Verification and how to pass it:

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Action required: Important information about your product listings – Explained

Kika Angelic

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Many sellers contact me daily through my OnlyFans page, informing me that they have received documentation requests for their Amazon listings and are feeling helpless, unsure of what to do. Some have even deleted their listings out of fear.

If you recently received a concerning email from Amazon titled “Action required: Important information about your product listings,” don’t worry. This article will tell you what it means and how to properly address the matter.

Here, you can view a screenshot of such an email:

The text of the wording states:

Hello from Amazon,

We are contacting you because you have listed products that require you to submit compliance documents. Click View Compliance Requirements below to see the list of affected products and submit the required compliance documents. If you do not submit the documents by the due date indicated for each product in this link, we may remove the affected listings.

Why is this happening? 
This requirement helps ensure that products are compliant with local laws and safe for customers.


How do I continue to sell the affected products? 
Click View Compliance Requirements to find out more information about the documents you need to provide for each product.


Was there an error?
If you believe that you do not need to submit documents for your product(s):

1. Click View Compliance Requirements.
2. Click Provide Documentation or Appeal next to the product.
3. Click Yes on Is this an Appeal?

For FBA Offers: If you do not want to continue selling these products and have any inventory of these products remaining in our fulfillment centers, you’ll have 30 days from the date your listing is removed to create a removal order. You can find instructions for creating a removal order on the Remove Inventory Overview page. If you do not request a removal, automated removal orders will be triggered. Standard removal fees apply.

Thank you,
Amazon Product Compliance

Following the link in the email called “View Compliance Requirements” will take you to the “Product Compliance Requests” and “Documentation Requests” sections on the Account Health Dashboard.

Click on the “Provide Documentation or Appeal” button.

All you need to do there is select “Yes,” insert your email address, and then submit.

Selecting “Yes” indicates that the product you are selling isn’t specifically intended for small children.

After completing this process, your listing will remain active, and you should also receive an email once your submission is reviewed.

Here is a screenshot of the correct site interface that you should see after clicking on the “Yes” option:

I hope you found this article helpful. If you are experiencing issues with your Amazon Seller Account and your Seller Account already received a warning or is under a review, I can help you resolve the matter.

If you would like to hire me to privately assist you, feel free to subscribe and reach out through my dedicated assistance page at www.onlyfans.com/kikaangelic, where I provide support with Amazon related matters in exchange for a small $24.99 fee. Alternatively, you can post into my free public discussion forum for Amazon Sellers, where I will answer your question.

To stay in touch, feel free to join and post into my large Amazon Seller Performance – Friendly Advice – Worldwide Facebook group, where you will be very welcome.

Many Amazon sellers recently started trading stocks and crypto currencies, hoping to diversify their income, which is a very good idea with all the uncertainty which comes with the platform. For this reason, we launched a new Facebook group, Crypto Arbitrage Income (Bitcoin, Crypto, Altcoins, Blockchain, Trading) – feel free to join us and forget about the troubles of selling on Amazon for a moment!

Additionally, here you can watch my YouTube video, where I am addressing everything you need to know about Seller Identity Verification and how to pass it:

Continue Reading
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