Tag: suspension
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How to avoid a Related Seller Account Suspension on Amazon
Amazon has strict policies in place to protect its community, and policy violations by sellers are not entertained. However, one of the toughest violations is the “Violation of Amazon Multiple Accounts Policy.” If your account is found to be related or linked to another account that has violated Amazon’s policies, your account may be suspended.…
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What are Authenticity Suspensions on Amazon?
First of all, keep in mind that inauthentic does not mean you are selling fake or counterfeit products. Sometimes, Amazon just wants to ensure that all your goods are coming from legitimate suppliers. If it has any doubts regarding this, you will be greeted with an Amazon account suspension. So, your main goal is to prove…
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How to get your funds released following a dropshipping suspension on Amazon
There are more and more sellers on Amazon that choose online arbitrage as their main business model. This has become a massive trend because of its simplicity, and of course, because Amazon allows its sellers to use it. But let us tell you something, it’s forbidden, off the record, and Amazon will never tell you…
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Addressing ASIN Variation Misuse Suspensions on Amazon
Amazon policies can be sometimes complicated, which is why many sellers don’t get them right. Take Amazon’s Variation Policy as an example. It often becomes the reason for ASIN Variation Misuse, and of course, an Amazon accounts suspension. According to Amazon, “variations are sets of products that are related to one another. Good variation relationship…
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Handling Amazon Seller Account deactivation
Amazon suspension is one of the worst things that could happen to sellers. Therefore, suspended sellers are ready to do their best to reinstate their suspended accounts ASAP. However, if you do not have enough experience in appealing your reinstatement status, the process of reinstating your suspended account can turn into a real nightmare. Do…
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What to do once your Amazon Seller Account gets deactivated?
When you get suspended, you can reach out to Amazon Account Health Team for help with appealing. One of the things that you have to understand is that Amazon has suspended your account for a reason. 1. Understand the main cause of your suspension. The first thing that you have to do is to understand…
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How to open an Amazon Seller Account and the risks that come with it
If you plan to sell on Amazon, you probably already know that you have to set up an account first. However, what you might not know, is that opening a brand new Amazon seller account comes with risks. Why? Because if you’re not careful with where and on which device you open the account on,…
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Amazon Customer Product Reviews and how they affect your Seller Account
This article will be addressing Customer Product Reviews. Do you know they are so important? Because they increase sellers’ reputation and image, show that Amazon is a transparent and legitimate marketplace to use, and help customers express their thoughts and opinions. Don’ts You see, sellers need to work and operate their business within certain limits.…
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Things you should never do if your Amazon Seller Account is suspended
As an Amazon seller, you will agree that Amazon does not create a big barrier to enter its market; however, for most sellers, it is too hard not to get their Amazon account suspended. The main reason is that Amazon becomes extremely demanding when it comes to selling on its platform. Therefore, there are several…
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How to tackle hijacked listings on Amazon
Sometimes, when you are not careful enough, you may experience having your listings hijacked by rogue sellers. If this happens, you will find another seller who is selling their products under your listings! This means that you will most probably lose the Buy Box you worked very hard to win, because these sellers will sell…
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The dangers of selling unauthorized brands on Amazon
Amazon is a merciless world where sellers are ready to rip and throw in order to attract the attention of more customers. However, during this process, sellers make crucial mistakes that may become reasons for different issues such as Amazon suspensions. One of the most common problems that you can face when you are selling…
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How long can a Seller Account on Amazon remain suspended?
Let’s face it that one of the worst things that could happen to Amazon sellers is receiving a scary notification from Amazon stating about your account’s suspension. And the first thing that comes to every suspended seller’s mind is “how long does it take to get a suspended account reinstated?” Of course, waiting for a…
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10 Things to never do after an Amazon Seller Account suspension
As an Amazon seller, you should be aware of the fact that you can receive an Amazon suspension when you least expect it. The main reason is that you cannot even predict when and why Amazon decides to start taking actions against you. Let’s say you received a notification from Amazon stating about your account’s…
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Why Amazon suspensions happen and how to avoid them
Amazon suspensions can be a scary experience for any Amazon seller. The implications of a suspension can be truly damaging and can totally ruin the reputation and goodwill attained by long-time sellers. As an Amazon seller, you should strictly realize the reasons why Amazon suspensions can occur in order to prevent them from happening with…
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The top reasons for Amazon Seller Account Suspensions and how to fix them
Let’s agree that having your Amazon account suddenly suspended is always a stressful and annoying experience. You’ve worked hard to get your listings up and running, but now it’s all come to a screeching halt. The negativity of this situation can increase if you have an inventory that can’t be sold. However, you can prevent…
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The importance of following Amazon policies for reinstatement eligibility
As an Amazon seller, it’s essential that you stay up to date on all the changes and policies that Amazon puts in place for you. Understanding Amazon’s policies are a key factor in ensuring your business remains compliant and up-to-date. Some of the most important points to consider when following Amazon’s policies for reinstatement eligibility…
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The role of documentation in Amazon reinstatement process
Documentation is an important part of the Amazon reinstatement process. To ensure that your business complies with Amazon’s policies and procedures, it’s important to submit documented evidence of the issue they are dealing with in order to begin the reinstatement process. Products that have been removed from the Amazon marketplace must be thoroughly documented in…
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The essential checklist for Amazon reinstatement success
As an Amazon seller, it can be tough to stay on top of Amazon’s strict rules and regulations – after all, relying on Amazon for a large chunk of your sales and revenue is one of the riskiest moves you can make for your online business. Amazon’s suspension policies are incredibly restrictive and violating those…
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What Amazon Sellers need to know about appealing suspensions
Amazon sellers must be aware that, like any other business, there is always the possibility of reinstatement. Reinstatement happens when your account or product listing has been suspended, and Amazon decides to take action to reinstate the item or account after an investigation. This is a process that can be long and arduous, but it…
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The Dos and Don’ts of Amazon Reinstatement Communications
Amazon reinstatement (or “appeal”) communications are a critical component of getting your seller account back up in running. But it’s not as simple as just sending an email or two and hoping for the best. In most cases, it requires much effort on the seller’s part. That’s why it’s important to understand the Dos and…
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Top 3 things to include in your Amazon Plan of Action
No one wants to get hit with a dreaded account suspension by Amazon. It is devastating to any business that relies on Amazon as its primary sales channel. Fortunately, you can force a suspension to preserve the long-term health of the account and the entire business. And, if you have been suspended and wish to…
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This is Amazon’s new approach to suspensions over Manipulated Documents!
Recently, Amazon completely reformed their approach to appealing most Seller Account suspensions or other Account Policy enforcements, in a clear attempt to try and keep as many marketplace sellers doing business on their platform as possible, since the competition is growing and they don’t want to risk losing their selection of products. Suspensions due to…
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How to reinstate a suspended Amazon seller Account?
Getting your account suspended is one of the hardest things that you will have to deal with as a seller. One of the things that you have to understand is that Amazon has suspended your account for a reason. Understand the main cause of your suspension. The first thing that you have to do is…
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How to prove fulfillment of orders to Amazon
These days, Amazon is massively taking action against Seller Accounts, where they suspect that customer orders are not getting fulfilled. Enforcements are performed in the form of velocity reviews or even Code of Conduct suspensions. Here are my tips for proving delivery / fulfillment of orders to Amazon: (1)-Create an excel file & put all…
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Watch out! Amazon now allows you to appeal suspensions without a Plan of Action if you do this!
For many years, Amazon required sellers to prepare Plans of Action in order to get their suspended Seller Accounts reinstated. In early 2018, the company introduced pre-suspension phone calls, where merchants were phoned by so-called Account Health Team representatives and advised to submit their Plan of Action within no more than 72 hours to prevent…
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What is Amazon Account Health and how it can be maintained?
The Account Health page in Amazon Seller Central account gives you an overview of your Seller Account standing, providing view on your performance targets and policies required to sell on the platform. Amazon can take various actions on these metrics if they don’t comply with their targets. Some of Amazon actions in reaction to your…
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Amazon Selling Policies and Seller Code of Conduct
As you know Amazon’s seller code of conduct is very strict. Even if you did not intentionally violate the policy, if Amazon find or suspects you violating rules, it may have some adverse effects on your business. Depending on the violation, you may be restricted from selling on categories that you used to be approved…
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Amazon is already enforcing its updated Drop Shipping Policy
As mentioned in my previous article regarding the matter, Amazon recently “updated” their Drop Shipping Policy, despite its wording actually wasn’t changed at all. The only difference is that from then on, it was clear that the company will be enforcing it more actively. Amazon prohibits sellers from ordering through retailer websites and having them…
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Account deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement
Since the term “Account deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement“ is the most searched phrase on our entire Seller Union website, I decided to make an article clarifying this major misconception of many Amazon sellers. ALL Seller Account deactivations are in accordance with section 3 of Amazon’s Business Solutions Agreement.…
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Participate in Account Deactivation Experience Survey on Amazon
If you are one of the recipients of Amazon’s latest “Selling on Amazon: Account Deactivation Experience Survey“ e-mail, then you must have been shocked after seeing the subject and then relieved when reading the actual content of the message. Amazon is asking all recently suspended and reinstated sellers for their feedback with the appeals process.…
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Beware, as this is what happens when you setup a bank account on Amazon Sweden!
Recently, Amazon finally launched the long awaited Amazon Sweden marketplace, which meant that many sellers found their items listed on the site and received orders without opting to sell there. Not only sellers received orders on the Amazon.SE site, but their cards were automatically inserted and used as a charge method. However, existing bank account…
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Rise in phishing e-mails on Amazon
[whohit]Rise in phishing e-mails on Amazon[/whohit]Recently, there has been a rise in phishing e-mails which are intended to trick Amazon sellers into entering their account details into fake Seller Central login forms. Beware of these e-mails and make sure to forward them to stop-spoofing@amazon.com. Another one: ➡️ If you are an Amazon Seller who needs…
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Amazon now removes ASINs from related accounts that don’t comply with Multiple Accounts policies
[whohit]Amazon now removes ASINs from related accounts that don’t comply with Multiple Accounts policies[/whohit]Recently, Amazon started removing ASINs from related Seller Accounts where sellers violated the rules by listing the same category of products across related accounts. Here you can view the notice sent to a seller suspended for being related to an account that…
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Is this the worst Plan of Action in the history of Amazon?
[whohit]Is this the worst Plan of Action in the history of Amazon?[/whohit]When browsing social media groups for Amazon sellers, you will often see questionable content, prompting the reader to wonder, how did this trader manage to survive on the platform for even a day. Recently, we came across a really poor Plan of Action attempt,…
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Amazon and Valentino file joint lawsuit against an alleged counterfeiter
[whohit]Amazon and Valentino file joint lawsuit against an alleged counterfeiter[/whohit]This will be Amazon’s first joint litigation with a luxury fashion brand and Valentino’s first join litigation against an online retailer. The defendants are New York-based Kaitlyn Pan Group, LLC and New York resident Hao Pan, accused of counterfeiting Valentino’s iconic Valentino Garavani Rockstud shoes, and…
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No defects for Amazon orders placed before 1.June 2020
[whohit]No defects for Amazon orders placed before 1.June 2020[/whohit]If there is one good thing Amazon has ever done to help it’s third party sellers, it’s their approach to the unexpected global pandemic situation, which left millions of businesses in a difficult situation. Account suspensions due to failure to meet performance targets were paused in April,…
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Amazon issues incorrect pre-suspension warnings
[whohit]Amazon issues incorrect pre-suspension warnings[/whohit]If you recently received an e-mail and a Performance Notification threatening with a suspension, mentioning that Amazon attempted to call you, despite your Account Health is in a pristine condition and no record of a missed phone call, you are not the only one. This type of a technical error is…
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Suspended Amazon Seller Sues 7 Brands For Defamation
[whohit]Suspended Amazon Seller Sues 7 Brands For Defamation[/whohit]A Pennsylvania hobby goods reseller on Thursday 7.May filed a defamation lawsuit accusing Mattel, Rubik’s Brand, Velcro and four other companies of falsely claiming it sold counterfeit products, causing Amazon.com to revoke it’s selling privileges. Modellbahn Ott Hobbies, which operates as Supreme Hobbies, said Amazon suspended it’s online…
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Can the world’s largest Amazon seller accounts get suspended?
Many sellers wrongly believe that large merchants are treated differently by the marketplace, but in a fact, when it comes to account suspensions, the risk of this happening is equal for everyone. [whohit]Can the world’s largest Amazon seller accounts get suspended?[/whohit]Some German sellers noticed, that the second largest Amazon account in the country has been…
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Thousands of third party Amazon sellers suspended due to Marketplace Fair Pricing Policy
Amazon announced Monday that it has deactivated more than 3,900 selling accounts registered within their American marketplace for violating the Marketplace Fair Pricing Policy. [whohit]Thousands of third party Amazon sellers suspended due to Marketplace Fair Pricing Policy[/whohit]As coronavirus fears began to spread in early March, the company said it was implementing strict measures to prevent…