Starting 3.May, Amazon will be requiring valid tracking numbers for all orders
On 15.February 2021, Amazon announced that over the next few months, they are planning to drastically change the way how shipments of orders are confirmed.
Beginning 3.May 2021, Amazon will validate tracking details (including carrier name and tracking ID) for all seller-fulfilled orders, and show warnings for invalid tracking details.
This shouldn’t cause any problems for local sellers who can purchase shipping from Amazon or use a carrier integrated with the company’s software, such as Royal Mail, FedEx or DHL.
However, many third party Amazon sellers are based in small countries such as Slovakia, Bulgaria, Greece or Israel, which don’t have a local Amazon website and their country’s carriers aren’t recognized by Amazon.
It is a mystery what will happen with these merchants who will be unable to provide tracking details which Amazon will validate.
Amazon’s new policy is very likely to cause disruption to thousands of small businesses across the world.
Here you can read the full announcement in the Seller Central by the company:
| Upcoming changes in shipment confirmation To improve the delivery experience of seller-fulfilled orders for our customers, we want to ensure customers can see detailed shipment tracking information wherever possible. We have found that this also reduces customer contacts, order-related defects, and lost-shipment costs, while improving seller feedback ratings. What is the new requirement? Today, for seller-fulfilled orders, you are required to provide the carrier name when you confirm shipment through the Manage Orders page on Seller Central. We are making the following changes to the shipment confirmation process: Beginning April 5, 2021, you will be required to provide the carrier name (that is, the carrier-code field) when you confirm shipments via bulk feeds, APIs, or integrators. Some of the commonly used carrier names are USPS, UPS, and FedEx. Beginning May 3, 2021, Amazon will validate tracking details (including carrier name and tracking ID) for all seller-fulfilled orders, and show warnings for invalid tracking details. Frequently asked questions How do I enter the carrier name?In order to provide the carrier name during shipment confirmation, do the following: When using Manage Orders on Seller Central, select the carrier name from the drop-down list. If you don’t see your carrier listed in the drop-down list, select ‘Other’ and input the carrier name in the text field. We will add more carriers over time. When using bulk feeds or APIs, provide the carrier-code (‘CarrierCode’ for APIs) during shipment confirmation for each order. If you are using an unlisted carrier, set the carrier code as ‘Other’ and then provide the carrier name in the carrier-name field (‘CarrierName’ for APIs). To learn more about the carrier-code and carrier-name fields, see here. Note: If you are using an integrator, work with your integrator to ensure the carrier details are provided to us when confirming a shipment. When using Buy Shipping, there is no action required. We automatically collect data on carriers and ship methods used through Buy Shipping. What happens if I provide an incorrect tracking ID during shipment confirmation?During the shipment confirmation process, you will receive a warning message “Please enter a valid tracking ID to confirm shipment.” Once you have entered a valid tracking ID, you will be able to confirm your shipment. Do I need to provide shipping service (or ship method) details during the shipment confirmation process?Shipping service (or ship method) details are not required to confirm a shipment, but we highly recommend that you provide these details. This helps Amazon to provide accurate shipment tracking information to customers. |
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As you know, last year Amazon updated Account Health Dashboards across North American marketplaces by introducing numeric scores. The same features are now available on European marketplaces as well.
Account Health Rating constitutes a numeric score ranging from 0 to 1,000 (in addition to the color coding), enabling you to see how close you are to the various thresholds that move your AHR from green (‘Healthy’) to yellow (‘At Risk’) to red (‘Unhealthy’).
If your AHR is green (“Healthy,” based on a score of 200-1,000), that means your account is not at risk of deactivation. If your AHR is yellow (“At Risk,” based on a score of 100-199), your account is at risk of deactivation. When your AHR is red (“Unhealthy,” based on a score of 99 or lower), your account is either eligible for deactivation or already deactivated.
Account Health Rating is also displaying the degree to which any violations you might incur impact your account health, allowing you to prioritize addressing those that are most negatively affecting it.
Here you can learn more in a screenshot of e-mail regarding the matter from Amazon:
| New Account Health Rating features are live – preview your rating and address open issues on your Account Health page now! Hello, Over the past few years, sellers have asked for more insight into account health-related issues. We heard your feedback and have rolled out the new version of the Account Health Rating in August 2022 to our sellers in the US and Canada stores. We are now excited to share that we have expanded the program to the EU, the UK, and Türkiye. Starting today, we have added new features to your Account Health page that will provide more transparency into your account health status. These new features will allow you to spend more time growing your business and delighting customers, and less time worrying about your account health and potential disruption to your business. We are now also displaying your AHR as a numeric score ranging from 0 to 1,000 (in addition to the color coding), enabling you to see how close you are to the various thresholds that move your AHR from green (‘Healthy’) to yellow (‘At Risk’) to red (‘Unhealthy’). If your AHR is green (“Healthy,” based on a score of 200-1,000), that means your account is not at risk of deactivation. If your AHR is yellow (“At Risk,” based on a score of 100-199), your account is at risk of deactivation. When your AHR is red (“Unhealthy,” based on a score of 99 or lower), your account is either eligible for deactivation or already deactivated. We are also displaying the degree to which any violations you might incur impact your account health, allowing you to prioritize addressing those that are most negatively affecting it. We offer a 7-day preview period that starts today, for you to see your AHR score and status and address any open violations in your account to improve your score. Starting 7 days from today, your account may be deactivated if your AHR score is red or “Unhealthy.” By looking at your policy adherence holistically, we want to create a predictable and consistent experience for you to manage your business, while still maintaining a high bar for Amazon customer experience. We encourage you to go to your Account Health page and, if your account is in “at risk” or “unhealthy” status, address open issues that impact your score before the 7-day period ends to avoid potential deactivation. We will continue to work hard to make it easier for you to monitor your account health and performance. If you have any questions or suggestions about how we might improve the AHR, please visit the Seller Forums and browse to the “Account Health” category there to share your thoughts. Our team of Account Health Specialists is ready to answer any questions surfaced there. To learn more about the AHR, please visit our Help pages. Thank you for selling in Amazon’s store. Selling Partner Support |
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If you are carefully monitoring Amazon’s notifications, you must have noticed a recent change in wording, concerning e-mails sent regarding different international Amazon marketplaces.
Previously, informative e-mails used to be sent in different languages, depending on the store’s local language.
Now, all e-mails are being sent in English regardless of the store’s location and a header stating “Regarding store: Germany / Sweden…..” is being added.
Here you can view what the new notifications look like:
Another one:
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If you have an Amazon-related issue, feel free to join and post into my large Amazon Seller Performance – Friendly Advice – Worldwide Facebook group, where you will be very welcome.
Many Amazon sellers recently started trading stocks and crypto currencies, hoping to diversify their income, which is a very good idea with all the uncertainty which comes with the platform. For this reason, we launched a new Facebook group, Crypto Arbitrage Income (Bitcoin, Crypto, Altcoins, Blockchain, Trading) – feel free to join us and forget about the troubles of selling on Amazon for a moment!
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Here are some quick tips to boost your running business on Amazon:
Optimize your product listings with high-quality images, detailed descriptions, and relevant keywords.
Use Amazon’s advertising tools, such as sponsored products and sponsored brands, to increase visibility and drive sales.
Offer competitive prices and promotions to attract customers.
Monitor your inventory levels and ensure that you always have sufficient stock to meet customer demand.
Use Amazon’s FBA service to save time and money and focus on growing your business.
Encourage customer reviews by providing excellent customer service and follow-up support.
Expand your product offerings to attract a wider range of customers and increase sales.
Keep an eye on your competitors and adjust your pricing and product offerings accordingly.
By implementing these strategies, you can quickly and effectively boost your running business on Amazon and increase your sales and profitability.
In order to receive a professional advice and get help with your Amazon issue, feel free to subscribe and reach out through my dedicated assistance help page at www.onlyfans.com/kikaangelic, where I provide help with Amazon related matters in exchange for a small $24.99 fee.
If you have an Amazon-related issue, feel free to join and post into my large Amazon Seller Performance – Friendly Advice – Worldwide Facebook group, where you will be very welcome.
Many Amazon sellers recently started trading stocks and crypto currencies, hoping to diversify their income, which is a very good idea with all the uncertainty which comes with the platform. For this reason, we launched a new Facebook group, Crypto Arbitrage Income (Bitcoin, Crypto, Altcoins, Blockchain, Trading) – feel free to join us and forget about the troubles of selling on Amazon for a moment!
Additionally, here you can watch my YouTube video, where I am presenting you my advice how to avoid getting suspended on Amazon and get help with a Plan of Action without having to spend a lot of money on a hired guru:
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