Connect with us
ad

How to Comply with Responsible Person for CE-marked Products Requirement

Kika Angelic

Published

on

If you are a third party Amazon Seller based in the UK and doing business across the company’s European marketplaces, you are already aware that since June 2021, CE-marked products require a Responsible Person and are otherwise being blocked from EU-bound FBA shipments.

This is the case, because some product categories in the European Union are subject to CE marking.

“The EU Market Surveillance Regulation does not apply in Great Britain (England, Scotland and Wales). It will apply in Northern Ireland, under the Northern Ireland Protocol.”

Even if you are based in the UK, where this requirement no longer applies, your listings sold within European marketplaces or shipped into mainland Europe still need to be compliant.

What is CE marking and which products are required to have it?

According to a quote from the EU regulator website: “CE marking indicates that a product has been assessed by the manufacturer and deemed to meet EU safety, health and environmental protection requirements. It is required for products manufactured anywhere in the world that are then marketed in the EU. Products including Toys, Electronics, Personal Protective Equipment, Machinery, Construction Products, Gas Appliances, Recreational and Personal Watercraft, Pressure Vessels, Measuring Equipment and more (full list you can find here) require CE marking before they can be sold in the EU.”

Why is Amazon asking for the CE marking and a Responsible Person?

The EU Regulation 2019/1020 on Market Surveillance and Compliance of Products, published on June 20, 2019 was adopted by European Commission with intention to ensure the safety of products sold within the European Union.

This regulation has been fully enforced on July 16th 2021 and Amazon is taking action against listings which don’t have contact information for “Responsible Person” associated with them.

What should I do if I am not a brand owner, but reselling products with CE-marking?

In this case, you will need to contact your supplier or the manufacturer, as they are very likely to have this information. According to Amazon, “upstream suppliers to confirm they are aware of the upcoming changes and to ensure they are taking appropriate actions to appoint a Responsible Person”.

To review all of your listings subject to the CE-marking requirement, access the Responsible Person dashboard in the Amazon Seller Central. Once you see them, ensure that there is a Responsible Person for each ASIN. Please note, that any Responsible Person Information inserted is specific for your Amazon Seller Account and not shared with other merchants, unless the brand itself is registered with Amazon and added a Responsible Person for the whole brand.

What to do if you are a brand owner who wishes to update the Responsible Person information?

Review Amazon’s guidelines regarding the matter on the following link.

What to do and how to choose Responsible Person for my products?

Amazon have on their pages very detailed guidelines for all brand owners with exact steps which need to be taken and you can read them here.

Click here to view Amazon’s guidelines addressing all questions below: Responsible Person requirement for CE-marked products

  • What is coming?
  • What does this mean for me?
  • How will I know if I need an EU Responsible Person?
  • I am the brand owner of CE-marked products; what should I do next?
  • I already have a Responsible Person for my brand/ASINs; do I need to let Amazon know?
  • I don’t own a brand but I still sell CE-marked products; what do I need to do?
  • Who can be an EU Responsible Person?
  • What does the Responsible Person have to do?
  • Can Amazon act as the Responsible Person on my behalf?
  • Where can I get more detailed information on the Market Surveillance and Compliance of Products Regulation?

Click here to view Amazon’s Responsible Person providers on the Service Provider Network.

Clink here to review Amazon’s answers to the most common questions below: Amazon Responsible Person Service (ARP) – FAQ

  • What is the Amazon Responsible Person (ARP) Service?
  • How do I subscribe to the service?
  • Who can subscribe to the service?
  • I have already obtained a Responsible Person. Do I have to enroll in Amazon Responsible Person Service?
  • I have subscribed for the ARP Service – How does it work?
  • The submit documentation page asks for multiple documents for each ASIN. Am I required to submit all of the documentation for all of the products?
  • How can I access the terms and conditions of ARP after I subscribe?
  • How does ARP affect my FBA products?
  • I do not have all of the compliance documentation for all of the ASINs available. What do I do?
  • Can I submit documentation for multiple ASINs at once?
  • I own multiple brands. Will the Amazon Responsible Person service cover all of them?
  • Is the ARP service applicable to all products I offer on Amazon?
  • I also sell on other websites/marketplaces. Does the ARP service work there also?
  • What file types are supported for uploading documents?
  • I subscribed to the service in error/I have changed my mind/I want to cancel my ARP. Can I unsubscribe?
  • Does the EU Market Surveillance Regulation apply in the UK?

I hope you found this article helpful. Many Amazon sellers recently started trading stocks and crypto currencies, hoping to diversify their income, which is a very good idea with all the uncertainty which comes with the platform. For this reason, we launched a new Facebook group, Crypto Arbitrage Income (Bitcoin, Crypto, Altcoins, Blockchain, Trading) – feel free to join us and forget about the troubles of selling on Amazon for a moment!

Regarding Amazon Seller Performance, you can always participate in our Amazon Seller Performance – Friendly Advice – Worldwide group, where you will be very welcome.

If you are an Amazon Seller who needs help with any Amazon-related issues such as suspensions, listing blocks or is looking for professional assistance, please don’t hesitate to subscribe to my new OnlyFans page at: www.onlyfans.com/kikaangelic

Additionally, here you can watch my YouTube video, where I am presenting you several secret tips about appealing Amazon Seller Account suspensions (don’t be confused by the opening of the video, where I am enjoying a vacation – it’s a part of the story):

My name is Kristina Hajdukova, but I am known as Kika Angelic. I used to be the most prolific and reputable contributor on the Amazon Seller Forum, before being maliciously removed and defamed. Here you can learn more about my story: My GoFundMe page seeking help from Amazon – feel free to support me!

Eventually, I became the first person in the world to succeed in a defamation lawsuit against Amazon and the company had to prominently publish me an apology and pin it to the top of the whole Amazon Seller Forum, click here to see it!

Regarding Amazon Seller Performance, you can always participate in my Amazon Seller Performance – Friendly Advice – Worldwide group, where you will be very welcome.

If you are an Amazon Seller who needs help with any Amazon-related issues such as suspensions, listing blocks or is looking for professional assistance, please don’t hesitate to subscribe to my new OnlyFans page at: www.onlyfans.com/kikaangelic

Continue Reading
Click to comment

You must be logged in to post a comment Login

Leave a Comment

Most common questions and myths about Amazon Seller Account suspensions answered

Kika Angelic

Published

on

This article will cover most questions related to Amazon Seller Account suspensions or appealing.

What is section 3 ?

Many sellers wonder what Amazon means by section 3 of Amazon’s Business Solutions Agreement. Section 3 is simply a section which allows them to terminate your relationship with Amazon. Amazon’s Business Soltions Agreement is written as an “at-will” agreement they can terminate at any time. It’s just a aggrement between you and Amazon read it carefully i want just to clarify that all accounts are suspended in section 3 violation but under section 3 there comes a lot of things many policies which can’t be discussed here in the small time measurement .

What is Amazon seller code of conduct?

Never misrepresent yourself. Always act in a manner that ensures a trustworthy experience for Amazon customers. Never list products that may cause harm to Amazon customers. Never engage in any misleading, inappropriate or offensive behavior.Try to act professionally and don’t misguide customer directly to another webiste and don’t share their personal information

What happens when Amazon disables your account?

Account Deactivation can also include removing any information and assets stored in the account. Amazon Account Deactivation not only stops you from selling on the platform but also removes the product listings you’ve worked hard on. Listing Deactivation is the removal of listings reported to have violations . They remove your selling privileges

Why is my account under review?

When your profile is put under review, it means you’ve been reported multiple times by other users. While under review, we’ll look for any violations of our Terms of Use or Community Guidelines. If your profile hasn’t violated any of our policies, you’ll be allowed back in.they sent you notifications in the performance tab that you have doing this violation so that’s why we put your account under review to further research on it

Can I make another Amazon account after being suspended?

No, you can’t. You have to know that already, because you’re already going against Amazon policy by operating a second account after your first has been suspended. Don’t ever try to create account on the same things that have you used in your suspended account it means your name and address maybe your credit card details link with that account and they make your account suspended in multiple account policy violation

Can I create two Amazon accounts with same number?

It is not possible to create two or more Amazon accounts with the same phone number. One Amazon account can be attached to only one mobile or email address.

Can I have two Amazon accounts with the same email address?

Amazon doesn’t allow creating multiple account with same email id or mobile number and neither can it be merged. What you can do is, choose an account that you wish to keep and close the other account and use the contact details (email or mobile number) on existing or current account.

For selling on Amazon you must comply with this number otherwise your account will be suspended in these things

*ODR* should be under 1% of all your sell

*VTR* should be 95%

*LSR* should be under 4%

How can a seller get suspended on Amazon?

Creating Inaccurate Listings. …

Selling Prohibited Items. …

Selling Counterfeit Items. …

Ignoring Trademarks and Copyright. …

Selling Poor Quality Items. …

Neglecting to Address Shipping Issues. …

Buying or Otherwise Influencing Reviews.

I’m saying again there are still many things due to which account got suspended these are just few of them

How long can Amazon suspend your account?

How long do Amazon suspensions last?

Suspensions can last anywhere from one day to forever, depending on how well they’re handled. you appeal for reinstatement and they accept your Plan of Action on the first try sometimes if you describe the things in detail and point to point if not it may can take 2 to 5 or we can say it depends on how you have designed your plan of action

In case that you are a seller, who is worried about his Amazon business or you already received the dreaded deactivation notice, feel free to subscribe to my OnlyFans page at www.onlyfans.com/kikaangelic, where I will assist you for $24.99 per month.

Additionally, here you can watch my YouTube video, where I am presenting you several secret tips about appealing Amazon Seller Account suspensions (don’t be confused by the opening of the video, where I am enjoying a vacation – it’s a part of the story):

Continue Reading

New Amazon Seller Central widget shows sales statistics

Kika Angelic

Published

on

Recently, Amazon Seller Central across North American marketplaces started displaying a new widget. This widget is showing a graph with sales numbers in each marketplaces currency and can be switched to display results for different time periods.

You will be able to see how your sales fluctuated and whether they increased or are declining. The widget is currently only present on the US, CA, MX and JP sites but may be enrolled across international Amazon marketplaces soon.

Here you can view a screenshot:

I hope you found this article helpful. If you are an Amazon Seller who needs help with any Amazon-related issues such as suspensions, listing blocks or is looking for professional assistance, please don’t hesitate to subscribe to my OnlyFans help page at: www.onlyfans.com/kikaangelic

Many Amazon sellers recently started trading stocks and crypto currencies, hoping to diversify their income, which is a very good idea with all the uncertainty which comes with the platform. For this reason, we launched a new Facebook group, Crypto Arbitrage Income (Bitcoin, Crypto, Altcoins, Blockchain, Trading) – feel free to join us and forget about the troubles of selling on Amazon for a moment!

Regarding Amazon Seller Performance, you can always participate in our Amazon Seller Performance – Friendly Advice – Worldwide group, where you will be very welcome.

In case you are an Amazon Seller who needs help with Seller Identity Verification on Amazon, please feel free to watch my most detailed video on the subject, addressing all common questions:

Continue Reading

Customer Product Condition Complaints can now be lifted without a Plan of Action or invoices

Kika Angelic

Published

on

Recently, Amazon completely reformed their approach to appealing most Seller Account suspensions or other Account Policy enforcements, in a clear attempt to try and keep as many marketplace sellers doing business on their platform as possible, since the competition is growing and they don’t want to risk losing their selection of products.

Instead of getting their bestselling listings blocked, having to prepare a detailed Plan of Action or submitting invoices and authorization letters, sellers are asked to tick two or more boxes, where they acknowledge the complaint and promise to take specific steps and actions, which would be normally presented in a Plan of Action.

Finally, sellers won’t need to spend thousands of dollars on hiring various Amazon experts.

Here you can view a screenshot of such appeal for a Customer Product Condition Complaint, which leads to a submission of acknowledgement and ticking of boxes, rather than a standard appeal:

The following steps and actions need to be acknowledged:

  • I will identify the root cause(s) driving the customer complaints and implement preventative steps to ensure that these issues don’t occur in the future.
  • I will ensure that my products are accurately listed against the correct ASINs, and that the functionality, edition, size, or language described in the listing matches my product.
  • I will have quality control processes set up to ensure products being shipped are stored properly, match the description in product detail page, contains all necessary parts, and function as expected.
  • Whilst making this acknowledgement will remove this violation from my Account Health Dashboard, I understand Amazon may still take it into account when considering future concerns around my listings.
  • I acknowledge that I have read, understood, and agree to comply with the following policies- Preventing Product Condition Issues, and Selling Policies and Seller code of conduct.

If you anyway received a request for a proper Plan of Action and need help with preparing it, please feel free to reach out to me by subscribing to my professional advice available through my OnlyFans page for a small $24.99 fee at: www.onlyfans.com/kikaangelic

I hope you found this article helpful. Many Amazon sellers recently started trading stocks and crypto currencies, hoping to diversify their income, which is a very good idea with all the uncertainty which comes with the platform. For this reason, we launched a new Facebook group, Crypto Arbitrage Income (Bitcoin, Crypto, Altcoins, Blockchain, Trading) – feel free to join us and forget about the troubles of selling on Amazon for a moment!

Regarding Amazon Seller Performance, you can always participate in our Amazon Seller Performance – Friendly Advice – Worldwide group, where you will be very welcome.

In case you would like to review my top secret tips with appealing Amazon Seller suspensions, please feel free to watch my informative video regarding the subject (it starts with a scenes of me being on a vacation – this is a part of the video and it will continue to appealing suspensions):

Continue Reading
Advertisement

Trending