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Jeff Bezos testifies in a virtual hearing on antitrust laws

Kika Angelic

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The CEOs of the four biggest tech firms faced Congress on Wednesday, being accused of running monopolies, trampling small businesses and would-be competitors.

For more than five hours Jeff Bezos, Facebook’s Mark Zuckerberg, Sundar Pichai of Google and Tim Cook of Apple testified before the Antitrust, Commercial, and Administrative Law Subcommittee. 

Jeff Bezos escaped questioning for about an hour in what may have been the result of a tech glitch – and then got caught trying to answer while on mute.

He also sneaked in a snack which was caught on camera. 

Bezos, in his first ever appearance before a congressional committee, defended Amazon’s dealings with third-party sellers after a blistering attack from Cicilline.

Regulators in the U.S. and Europe have scrutinized Amazon’s relationship with the businesses that sell on its site and whether the online shopping giant has been using data from the sellers to create its own private-label products. 

‘Isn’t it true that small businesses have no real option but rely on Amazon to connect with customers to make online sales?’ the committee chair asked.

‘We’ve heard from third party sellers again and again during the course of our investigation that Amazon is the only game in town.’

But then Bezos said that he couldn’t guarantee that Amazon had not accessed seller data to make competing products, an allegation that the company and its executives have previously denied. 

Cicilline told how a one seller did well as a third-party on Amazon – but then the company launched its own version of their product but at a lower price.

He read the account of the seller who said: ‘We called it Amazon heroin. Amazon strings you along for a while, because it feels so good to get that paycheck every week.’  

Democrat Pramila Jayapal pressed Amazon’s Bezos on whether the company used data from third-party sellers in making sales decisions. In a previous hearing, an Amazon executive denied this under oath and was contradicted by a later news report.

Bezos answered cautiously that the company had a policy against such actions. ‘If we found that somebody violated it, we would take action against them,’ he said. 

‘We have a policy against using seller specific data to aid our private label business,’ Bezos said in a response to a question from Jayapal. ‘But I can´t guarantee to you that that policy hasn’t been violated.’ 

 But he came under sustained assault on what happened between his company and one-time competitor Diapers.com, with emails revealing how executives said it had to be beaten on price ‘at any cost.’

Diapers.com and Soap.com were run by Quidsi, before the online retailer made a $545 million deal in late 2010 to buy the startup.

Amazon shut down its Quidsi unit, which runs websites Diapers.com and Soap.com, due to a persistent lack of profitability there in 2017.

At the time an Amazon spokesperson: ‘Quidsi has great brand expertise and they will continue to offer selection on Amazon.com; the software development team will focus on building technology for AmazonFresh.’

AmazonFresh lets people shop online for grocery store goods, including pet, baby and beauty supplies.

Quidsi co-founder Marc Lore went on to create another online commerce company, Jet.com, which was bought last year by Walmart for about $3 billion in a move aimed at competing with Amazon.  

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Amazon CEO of Worldwide Consumer Dave Clark resigns 

Kika Angelic

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Dave Clark, CEO of Amazon’s worldwide consumer business and a top lieutenant of CEO Andy Jassy, will resign July 1, after 23 years at the company, Amazon announced in a regulatory filing Friday.

Clark is the latest member of Bezos’ former inner circle to exit the company. He joined Amazon’s operations division in 1999 and quickly rose through the ranks. He is credited with scaling Amazon’s fulfillment and logistics programs, which have become the backbone of its retail business.

Clark is one of a handful of the most important executives at Amazon, overseeing the company’s retail business, and a member of Jassy’s S-Team, a tight-knit group of over a dozen senior executives from almost all areas of Amazon’s business. He took over the role in 2020 after Jeff Wilke stepped down.

As CEO of Amazon’s worldwide consumer business, Clark oversees a number of key units, including online stores, physical stores, the marketplace of third-party sellers, and the Amazon Prime subscription business, all of which generated more than 75% of Amazon’s revenue in the quarter ended March 31.

I hope you found this article helpful. Many Amazon sellers recently started trading stocks and crypto currencies, hoping to diversify their income, which is a very good idea with all the uncertainty which comes with the platform. For this reason, we launched a new Facebook group, Crypto Arbitrage Income (Bitcoin, Crypto, Altcoins, Blockchain, Trading) – feel free to join us and forget about the troubles of selling on Amazon for a moment!

Regarding Amazon Seller Performance, you can always participate in our Amazon Seller Performance – Friendly Advice – Worldwide group, where you will be very welcome.

If you are an Amazon Seller who needs help with any Amazon-related issues such as suspensions, listing blocks or is looking for professional assistance, please don’t hesitate to subscribe to my new OnlyFans page at: www.onlyfans.com/kikaangelic

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 Amazon is closing 68 retail stores, ending Amazon Books, 4-star and Pop Up shops

Kika Angelic

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Amazon is shutting down all its Amazon Books physical bookstores, as well as its Amazon 4-star and Amazon Pop Up shops, which sold a variety of electronics and other popular items.

The closures affect 68 stores across the U.S. and U.K. The dates for closures are not given yet and will vary by location. Amazon said it would help affected employees find roles elsewhere in the company.

Sales growth of the physical stores unit has noticeably lagged the company’s overall retail business. Physical stores, which includes Whole Foods and Fresh outlets, reported lower sales in 2021 than in 2018.

Amazon is trimming its physical retail business after coming off its slowest growth rate for any quarter since 2001. Shares are down more than 8% so far this year, and the stock was the worst performer in the Big Tech group last year.

The company also said that it would continue to focus on its Amazon Fresh and Whole Foods Market grocery chains, Amazon Go convenience stores, and to embrace the Just Walk Out cashierless technology.

Here you can watch my recent video review of Amazon Go Grocery Store, which was filmed in Seattle on its opening day:

I hope you found this article interesting. Many Amazon sellers recently started trading stocks and crypto currencies, hoping to diversify their income, which is a very good idea with all the uncertainty which comes with the platform. For this reason, we launched a new Facebook group, Crypto Arbitrage Income (Bitcoin, Crypto, Altcoins, Blockchain, Trading) – feel free to join us and forget about the troubles of selling on Amazon for a moment!

Regarding Amazon Seller Performance, you can always participate in our Amazon Seller Performance – Friendly Advice – Worldwide group, where you will be very welcome.

If you are an Amazon Seller who needs help with any Amazon-related issues such as suspensions, listing blocks or is looking for professional assistance, please don’t hesitate to subscribe to my new OnlyFans page at: www.onlyfans.com/kikaangelic

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Amazon Web Services, Alexa or Amazon Echo are down again!

Kika Angelic

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On 31.January 2022, Amazon experienced another wave of technical outages following similar ones happening over the past month, affecting their marketplace platform, Amazon Web Services, Alexa or Amazon Echo.

AWS’s official Service Health Dashboard hasn’t acknowledged any issues yet, which can be confirmed on their official website: https://status.aws.amazon.com.

However, thousands of outraged users across the world complained and reported the matter to DownDetector, which confirmed that problems began at 8 PM EST:

For Amazon Sellers, it causes any orders confirmed as dispatched to remain in the unshipped status.

Additionally, even order IDs which were already successfully confirmed as dispatched hours ago are again popping up in the Unshipped section, with their tracking information removed. This is extremely confusing, especially for merchants processing thousands of sales, who are now struggling to distinguish between shipped and unshipped orders.

Sellers are also reporting that updates to stock are not taking place. This applies to inventory quantities and prices updated directly through the Seller Central or using third party inventory managers that consolidate sales from different marketplaces.

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