Tag: appealing
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Amazon has been discontinuing the use of many e-mail addresses
Over the past year, Amazon made significant efforts aimed to direct most appeals to specifically intended widgets located within the Amazon Seller Central. While previously, sellers were used to e-mailing seller-performance@amazon.com, notice-dispute@amazon.com or seller-verification-enquiry@amazon.co.uk, now the majority of such contact attempts are unsuccessful and sellers are directed to appeal or provide additional information directly through…
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How to avoid a Related Seller Account Suspension on Amazon
Amazon has strict policies in place to protect its community, and policy violations by sellers are not entertained. However, one of the toughest violations is the “Violation of Amazon Multiple Accounts Policy.” If your account is found to be related or linked to another account that has violated Amazon’s policies, your account may be suspended.…
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The role of third party Amazon Sellers in account deactivations
Amazon is an e-commerce giant that has revolutionized the way people shop online. As a third-party seller on Amazon, you have the opportunity to sell your products to millions of customers around the world. However, this opportunity comes with a certain degree of risk. Account suspension or deactivation can happen if you fail to follow…
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Common mistakes that often result in Amazon Seller Account deactivation
𝐌𝐢𝐬𝐭𝐚𝐤𝐞 #𝟏: 𝐕𝐢𝐨𝐥𝐚𝐭𝐢𝐧𝐠 𝐀𝐦𝐚𝐳𝐨𝐧’𝐬 𝐓𝐞𝐫𝐦𝐬 𝐚𝐧𝐝 𝐂𝐨𝐧𝐝𝐢𝐭𝐢𝐨𝐧𝐬 Amazon has strict standards and guidelines for sellers to follow. Accounts may be deactivated if these policies are violated. Selling counterfeit things, altering product reviews, and participating in price gouging are some of the most typical offences. Always read and obey Amazon’s policies carefully to prevent policy violations.…
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What are Authenticity Suspensions on Amazon?
First of all, keep in mind that inauthentic does not mean you are selling fake or counterfeit products. Sometimes, Amazon just wants to ensure that all your goods are coming from legitimate suppliers. If it has any doubts regarding this, you will be greeted with an Amazon account suspension. So, your main goal is to prove…
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How to safely manage a dropshipping business on Amazon
As you know, Dropshipping is a retail fulfillment method where a store doesn’t keep the products it sells in stock. Instead, when a store sells a product, it purchases the item from a third party and has it shipped directly to the customer. Amazon has strict policies in place to ensure that products sold on…
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How to deal with Authenticity Complaints on Amazon?
As you know, Product Condition Customer Complaints are detected by automated Amazon bots after scanning your Seller Feedbacks, Product Reviews, returns or A-Z claim comments rather than being knowingly submitted by buyers. Keep in mind that getting an inauthentic complaint does not mean you are selling fake or counterfeit products. Sometimes, Amazon just wants to ensure…
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Most common reasons for Amazon Seller Account suspensions
In this article, I will be presenting you the most common reasons for Seller Account Suspensions on Amazon. As you know, Amazon is known for its strict policies and the seller account suspensions are not uncommon. Sellers who violate Amazon’s policies or fail to meet their performance standards may have their account suspended. If your…
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The recommended structure of a good Plan of Action on Amazon
In this article, I will be advising how to write an effective plan of action seeking a reinstatement on Amazon. As you know, Amazon is known for its strict policies and the seller account suspensions are not uncommon. Sellers who violate Amazon’s policies or fail to meet their performance standards may have their account suspended.…
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What are Amazon’s verification video calls about?
For some time, Amazon has been performing certain verification types by video calls. You’ll ask “why”? Isn’t it dangerous for us to get on a call with Amazon, and in the blink of an eye, lose our seller accounts? No, it isn’t. For many sellers, video calls are just like blessings, because some of them…
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How to get your funds released following a dropshipping suspension on Amazon
There are more and more sellers on Amazon that choose online arbitrage as their main business model. This has become a massive trend because of its simplicity, and of course, because Amazon allows its sellers to use it. But let us tell you something, it’s forbidden, off the record, and Amazon will never tell you…
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Addressing ASIN Variation Misuse Suspensions on Amazon
Amazon policies can be sometimes complicated, which is why many sellers don’t get them right. Take Amazon’s Variation Policy as an example. It often becomes the reason for ASIN Variation Misuse, and of course, an Amazon accounts suspension. According to Amazon, “variations are sets of products that are related to one another. Good variation relationship…
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Handling Amazon Seller Account deactivation
Amazon suspension is one of the worst things that could happen to sellers. Therefore, suspended sellers are ready to do their best to reinstate their suspended accounts ASAP. However, if you do not have enough experience in appealing your reinstatement status, the process of reinstating your suspended account can turn into a real nightmare. Do…
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What to do once your Amazon Seller Account gets deactivated?
When you get suspended, you can reach out to Amazon Account Health Team for help with appealing. One of the things that you have to understand is that Amazon has suspended your account for a reason. 1. Understand the main cause of your suspension. The first thing that you have to do is to understand…
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Common reasons for Amazon Seller Account Review
Account reviews are normal when you are experiencing a sudden increase in selling volume. As long as you are still able to sell, continue processing all orders just like usual. The review will last no more than 90days, unless you appeal or get suspended (as a result of it). If you would like to speed…
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What are Listing Policy Violations on Amazon?
A Listing Policy Violation on Amazon occurs when a seller fails to comply with the rules and guidelines set by Amazon for product listings. These violations can result in warnings, suspension or, even account termination, and can have serious consequences for the seller’s ability to sell on the platform. Some examples of Listing Policy Violations…
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How to open an Amazon Seller Account and the risks that come with it
If you plan to sell on Amazon, you probably already know that you have to set up an account first. However, what you might not know, is that opening a brand new Amazon seller account comes with risks. Why? Because if you’re not careful with where and on which device you open the account on,…
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Amazon Customer Product Reviews and how they affect your Seller Account
This article will be addressing Customer Product Reviews. Do you know they are so important? Because they increase sellers’ reputation and image, show that Amazon is a transparent and legitimate marketplace to use, and help customers express their thoughts and opinions. Don’ts You see, sellers need to work and operate their business within certain limits.…
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Monitoring your Amazon Seller Account performance
Monitoring your Amazon seller account performance is essential for identifying areas of improvement and maximizing your sales potential. By regularly monitoring your account metrics and analyzing your sales data, you can make informed decisions to improve your performance on the platform. Here are some tips on how to monitor your Amazon seller account performance: Employ…
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Things you should never do if your Amazon Seller Account is suspended
As an Amazon seller, you will agree that Amazon does not create a big barrier to enter its market; however, for most sellers, it is too hard not to get their Amazon account suspended. The main reason is that Amazon becomes extremely demanding when it comes to selling on its platform. Therefore, there are several…
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How to tackle hijacked listings on Amazon
Sometimes, when you are not careful enough, you may experience having your listings hijacked by rogue sellers. If this happens, you will find another seller who is selling their products under your listings! This means that you will most probably lose the Buy Box you worked very hard to win, because these sellers will sell…
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The dangers of selling unauthorized brands on Amazon
Amazon is a merciless world where sellers are ready to rip and throw in order to attract the attention of more customers. However, during this process, sellers make crucial mistakes that may become reasons for different issues such as Amazon suspensions. One of the most common problems that you can face when you are selling…
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How long can a Seller Account on Amazon remain suspended?
Let’s face it that one of the worst things that could happen to Amazon sellers is receiving a scary notification from Amazon stating about your account’s suspension. And the first thing that comes to every suspended seller’s mind is “how long does it take to get a suspended account reinstated?” Of course, waiting for a…
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10 Things to never do after an Amazon Seller Account suspension
As an Amazon seller, you should be aware of the fact that you can receive an Amazon suspension when you least expect it. The main reason is that you cannot even predict when and why Amazon decides to start taking actions against you. Let’s say you received a notification from Amazon stating about your account’s…
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Why Amazon suspensions happen and how to avoid them
Amazon suspensions can be a scary experience for any Amazon seller. The implications of a suspension can be truly damaging and can totally ruin the reputation and goodwill attained by long-time sellers. As an Amazon seller, you should strictly realize the reasons why Amazon suspensions can occur in order to prevent them from happening with…
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The top reasons for Amazon Seller Account Suspensions and how to fix them
Let’s agree that having your Amazon account suddenly suspended is always a stressful and annoying experience. You’ve worked hard to get your listings up and running, but now it’s all come to a screeching halt. The negativity of this situation can increase if you have an inventory that can’t be sold. However, you can prevent…
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The importance of following Amazon policies for reinstatement eligibility
As an Amazon seller, it’s essential that you stay up to date on all the changes and policies that Amazon puts in place for you. Understanding Amazon’s policies are a key factor in ensuring your business remains compliant and up-to-date. Some of the most important points to consider when following Amazon’s policies for reinstatement eligibility…
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The role of documentation in Amazon reinstatement process
Documentation is an important part of the Amazon reinstatement process. To ensure that your business complies with Amazon’s policies and procedures, it’s important to submit documented evidence of the issue they are dealing with in order to begin the reinstatement process. Products that have been removed from the Amazon marketplace must be thoroughly documented in…
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The essential checklist for Amazon reinstatement success
As an Amazon seller, it can be tough to stay on top of Amazon’s strict rules and regulations – after all, relying on Amazon for a large chunk of your sales and revenue is one of the riskiest moves you can make for your online business. Amazon’s suspension policies are incredibly restrictive and violating those…
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What Amazon Sellers need to know about appealing suspensions
Amazon sellers must be aware that, like any other business, there is always the possibility of reinstatement. Reinstatement happens when your account or product listing has been suspended, and Amazon decides to take action to reinstate the item or account after an investigation. This is a process that can be long and arduous, but it…
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The Dos and Don’ts of Amazon Reinstatement Communications
Amazon reinstatement (or “appeal”) communications are a critical component of getting your seller account back up in running. But it’s not as simple as just sending an email or two and hoping for the best. In most cases, it requires much effort on the seller’s part. That’s why it’s important to understand the Dos and…
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Appealing Seller Account suspensions
Finding your Amazon acocunt suspended is an unexpected and disruptive event for any seller and can be incredibly challenging. It’s essential that you understand the Amazon reinstatement process and how to properly appeal your suspension so that you can get back to selling immediately. There are typically several steps involved in Amazon’s reinstatement. Immediately after…
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The essential tips for appealing Amazon suspensions
Benefiting from Amazon may sound hard to believe, but with the right steps, it can easily succeed in your Amazon business. With the right strategy and dedication, you can easily get back on the platform and stay reinstated. For those looking to successfully navigate their way back onto Amazon, here are some essential tips for…
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Top 3 things to include in your Amazon Plan of Action
No one wants to get hit with a dreaded account suspension by Amazon. It is devastating to any business that relies on Amazon as its primary sales channel. Fortunately, you can force a suspension to preserve the long-term health of the account and the entire business. And, if you have been suspended and wish to…
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What to do when your Amazon Seller Account gets terminated?
As an Amazon seller, having your seller account terminated can be a devastating experience that can have severe consequences for your business. A terminated account means that you can no longer sell on the platform and can lead to lost sales, damaged reputation, and financial losses. If your account has been terminated, it is essential…
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How to maintain your Amazon Seller Account up to date?
As an Amazon seller, keeping your seller account up to date is essential for success on the platform. Amazon’s policies and requirements are constantly changing, and failing to keep up with these changes can lead to account suspension or loss of sales. Here are some tips on how to keep your Amazon seller account up…
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How does Amazon detect Dropshipping Policy violations?
Amazon has number of ways to detect the violations of drop shipping policy, following points are the reason why many of the Amazon Seller Accounts involved in dropshipping are getting suspended. • Supply chain documents being falsified to satisfy requests for invoices: According to Amazon’s Dropshipping Policy, each seller must provide authentic and complete information…
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How to avoid Code of Conduct suspensions on Amazon?
One of the most common reasons for suspensions or terminations of Amazon accounts are violations of the Amazon Seller Code of Conduct. To prevent this from happening, you need to understand the rules that Amazon has put in place and comply with them. Here are some tips aimed to help sellers avoid violating the Amazon…
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What happens when a Seller Account on Amazon gets deactivated?
Many sellers are curious what really happens when Amazon suspends or deactivates a Seller Account. In this article, I will clarify the entire process in detail, including what happens behind the scenes. There are many factors considered before Amazon decides to suspend or deactivate a seller account. Firstly, Amazon receives a complaint about a policy…
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Amazon’s anti-counterfeiting policy explained
Amazon has a strict policy against counterfeit products and takes this issue very seriously. The company has implemented several measures to prevent the sale of counterfeit goods on its platform. Here are some of the key aspects of Amazon’s counterfeit policy: 1 Proactive measures: Amazon uses advanced technology and human expertise to detect and prevent…
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This is Amazon’s new approach to suspensions over Manipulated Documents!
Recently, Amazon completely reformed their approach to appealing most Seller Account suspensions or other Account Policy enforcements, in a clear attempt to try and keep as many marketplace sellers doing business on their platform as possible, since the competition is growing and they don’t want to risk losing their selection of products. Suspensions due to…
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Watch out, Amazon is now inviting customers to submit A-Z claims if their messages don’t receive a response within 70 hours!
Recently, Amazon started e-mailing their third party sellers when they have unanswered buyer-seller messages in their Seller Accounts that passed the recommended 24 hour response deadline and are over 48 hours without a response. The e-mail from Amazon states that once a message passes 70 hours without a response, they will send an automated message…
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Amazon is now blocking listings subject to ODR defects!
As you known, over the past year Amazon made numerous changes to their platform interface or policies in apparent effort to keep as many third party sellers on the marketplace as possible, after realizing that the suspensions are too strict and need to be softened. These days, in most cases your Seller Account won’t be…
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Common reasons for Seller Account suspensions on Amazon
Amazon is an e-commerce giant that has revolutionized the way people shop online. As a third-party seller on Amazon, you have the opportunity to sell your products to millions of customers around the world. However, this opportunity comes with a certain degree of risk. Account suspension or deactivation can happen if you fail to follow…
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How to reinstate a suspended Amazon Seller Account?
When you get suspended, you can reach out to Amazon’s Account Health Team using a callback button. One of the things that you have to understand is that Amazon has suspended your account for a reason. It’s guaranteed that you will have to deal with all of this on your own. 1. Understand the main…
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What is Seller Account reinstatement?
Reinstatement of an Amazon account refers to the process of regaining access to a suspended or blocked Amazon seller account. An Amazon seller account can be suspended or blocked for a variety of reasons, including violation of Amazon’s policies, failure to meet performance metrics, or infringement of intellectual property rights. If your Amazon account has…
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Most common questions and myths about Amazon Seller Account suspensions answered
This article will cover most questions related to Amazon Seller Account suspensions or appealing. What is section 3 ? Many sellers wonder what Amazon means by section 3 of Amazon’s Business Solutions Agreement. Section 3 is simply a section which allows them to terminate your relationship with Amazon. Amazon’s Business Soltions Agreement is written as…
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Addressing Used Sold As New Customer Condition Complaints on Amazon
If you received a notification from Amazon informing you that one of your ASINs is subject to a customer condition complaint, this article will guide you through the appeal process. Don’t worry, receiving a Policy Warning like this doesn’t necessarily mean that your buyer actually received his order counterfeit or that you sold used items.…
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How to appeal a suspension due to authenticity issues on Amazon?
Suspensions due to authenticity issues are very common on Amazon and are either triggered by Customer Product Condition Complaints or a are a part of Amazon’s routine reviews of new Seller Accounts. Newly registered seller accounts are often placed under a review and asked to provide invoices for random ASINs from their inventory without any…
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How to reinstate a suspended Amazon seller Account?
Getting your account suspended is one of the hardest things that you will have to deal with as a seller. One of the things that you have to understand is that Amazon has suspended your account for a reason. Understand the main cause of your suspension. The first thing that you have to do is…