Tag: Amazon seller
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Amazon requests sellers to update their Business Hours as buyers
If you are buying and selling on Amazon, it is very likely that you received this e-mail from the company, requesting you to update your business hours. It is questionable what is the purpose of providing this information, but we believe it will be used for improving the timing of delivery of your Amazon orders…
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Enrolled in Amazon Brand Registry? It’s time for Amazon Transparency!
If you are already registered for the Amazon Brand registry with your trademark, you should also sign up for a new programme called Amazon Transparency. With Amazon Transparency, you will be able to place special codes on your products as a sign of authenticity, with your customers instantly being able to distinguish a counterfeit from…
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Inventory Incorrectly Disposed Reimbursements
Thousands of third party Amazon sellers who are enrolled in the Fulfilled by Amazon program received notices, alerting them of their inventory being incorrectly disposed, rather than returned to their address on file. Disposed inventory doesn’t necessarily end up destroyed, but you can find it being resold as “Used – Like new” under Amazon’s Warehouse…
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Think twice how you market your Bluetooth headphones
Selling generic earphones through Amazon under your own private label brand has long been a popular trend for third party sellers. Many of the sets sourced from Alibaba are exact copies of popular Apple accessories, with the only difference being the logo on their outer box‘s packaging. When advertising such items for sale, you are…
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USPS Announces Temporary Price Increase
The United States Postal Service filed notice with the Postal Regulatory Commission of a temporary price change to take effect Oct. 18, 2020. The planned temporary price adjustments are in response to increased expenses and heightened demand for online shopping package volume due to the coronavirus pandemic and expected holiday ecommerce. As a result of…
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Watch out for this devastating Returns Policy update on Amazon.com site!
In a continuation of it’s recent trend to make policies that affect third party sellers as unbearable as possible, Amazon now announced a major change to their returns policy on Amazon.com site. Previously, sellers were allowed to withhold a restocking fee of up to 20% out of all returns in any condition. Amazon is now…
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Amazon’s Fair Pricing Policy strikes again
The times when third party sellers on Amazon could freely decide their product or shipping prices are now unfortunately long gone. Try making a price update, only to find your listing deactivated either due to a Potential Low Pricing or High Pricing error. These “potential” pricing errors are anything but potential. Deactivated listings are impossible…
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New price per unit requirements for consumables on Amazon Europe
If you are doing business across European Amazon marketplaces, you should know that they are now enrolling new requirements affecting unit count type attributes. Listings which won’t have them properly filled may be Suppressed, Here you can view the full announcement: ➡️ If you are an Amazon Seller who needs help with any Amazon-related issues…
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Starting 20.September, Amazon France will be giving away your FBA inventory to charities
[whohit]Starting 20.September, Amazon France will be giving away your FBA inventory to charities[/whohit]Getting their unsellable FBA inventory returned back is a real nightmare for many third party Amazon sellers who are doing business across the company’s international marketplaces. This is because of it’s strict policies that require unsellable inventory to be removed within 30 days…
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Amazon to ditch the 30 day Auto Cancelation Policy starting 30.September
[whohit]Amazon to ditch the 30 day Auto Cancelation Policy starting 30.September[/whohit]Among the recent wave of newly announced Amazon Policy Updates, which are all bringing stricter requirements and guidelines, the company is also planning to get rid of the Auto Cancelation Policy, which was there for a long time, without any updates. The policy meant that…
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The updated Amazon Communication Guidelines are here and you won’t like them
[whohit]The updated Amazon Communication Guidelines are here and you won’t like them[/whohit]Did you receive an unjustified negative feedback from a buyer who never contacted you and there was no fault on your side? Is your customer’s shipping address invalid, incomplete and undeliverable? Naturally, the first thing that comes to your mind will be contacting the…
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If you aren’t selling on Amazon Europe, then you haven’t heard about the Business Invoicing nightmare
[whohit]If you aren’t selling on Amazon Europe, then you haven’t heard about the Business Invoicing nightmare[/whohit]Last year, Amazon Europe introduced policies, which caused many of their sellers wish not to ever receive any orders from Amazon Business Customers again. Amazon started requiring their third party sellers to upload invoices for each of their Business Customer’s…
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New restrictions to be imposed on Amazon Europe starting 7.October 2020
[whohit]New restrictions to be imposed on Amazon Europe starting 7.October 2020[/whohit]Just before the beginning of this year’s holiday season, Amazon Europe will be introducing new restrictions, affecting the sale of specific products. Booster seats or Car seats will be a gated category starting 7.October 2020 with Amazon not accepting any new resale applications. If you…
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Amazon Europe is now putting listings into a “Quarantine”
[whohit]Amazon Europe is now putting listings into a “Quarantine”[/whohit]If you are selling across the European Amazon marketplaces, you must have received one of those infamous e-mails titled “One or More of Your Amazon Listings Have Been Search Suppressed”, with the name of the specific country site in brackets. This type of notifications is called “Quarantined…
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Amazon is testing a new offer comparison customer experience
[whohit]Amazon is testing a new offer comparison customer experience[/whohit]If you wondered, why are the Product Detail Pages displaying a different view of available offers than usual, this is due to the “new customer experience” test, which is ongoing across some Amazon marketplaces. According to the Seller Central announcement: “Starting August 12, we will be experimenting with…
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Launch of Partnered Carrier Programme (PCP) for Less than Truck Service on Amazon Europe
[whohit]Launch of Partnered Carrier Programme (PCP) for Less than Truck Service on Amazon Europe[/whohit]Amazon’s Partnered Carrier Programme (PCP) to send small parcels to Amazon fulfilment centres is now available for Less than Truckload shipments if you are enrolled in Fulfilment by Amazon. The new service currently applies to UK and Germany. In addition, you can…
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You can now filter FBA orders from Amazon Business customers on Amazon Europe
[whohit]You can now filter FBA orders from Amazon Business customers on Amazon Europe[/whohit]Amazon has launched a new filter on the Manage Orders page, enabling its third party sellers to easily search for orders placed by Amazon Business customers that are fulfilled by Amazon. To use the filter, go to Manage Orders page in Seller Central and click View FBA…
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Coupons and Vouchers are now available on Amazon ES and IT
[whohit]Coupons and Vouchers are now available on Amazon ES and IT[/whohit]Recently, Amazon launched the Coupons and Vouchers features across the Amazon Europe marketplace and Spain with Italy are the latest sites included. These marketing tools can be found directly in the Seller Central and used to boost sales on the platform. Review this e-mail from…
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Learn more about Prime Day Vouchers and Exclusive Discounts
[whohit]Learn more about Prime Day Vouchers and Exclusive Discounts[/whohit]As a part of preparations for Prime Day 2020, which will be one of the year’s most anticipated online shopping events, third party Amazon Seller can offer Vouchers and Prime Exclusive Discounts. There are specific guidelines and requirements, so make sure to review them in a timely…
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Amazon Europe launches Prime Day 2020 Learning Hub
[whohit]Amazon Europe launches Prime Day 2020 Learning Hub[/whohit]The latest “Prime Day 2020 Learning Hub” feature has been launched a few days ago and can be found in the Amazon Europe Seller Central. It will include various informative materials for sellers to help them prepare for Amazon’s popular event which offers discounted products to subscribers of…
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Best Practices for Prime Day on Amazon Europe
[whohit]Best Practices for Prime Day on Amazon Europe[/whohit]Despite the dates for Prime Day 2020 on Amazon Europe haven’t been announced yet, you should start preparing if you are interested in the event. Recently, Amazon announced the best practices and requirements for Prime Day, so you can review them in this e-mail, which the company sent…
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VAT Requirements for Non-UAE Based FBA Sellers
[whohit]VAT Requirements for Non-UAE Based FBA Sellers[/whohit]It hasn’t been a long time since the Amazon AE marketplace launched and now you can even send your inventory into a local FBA warehouse. Don’t forget to comply with the local VAT requirements for international sellers who store goods within the UAE but aren’t citizens of the country.…
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New apparel size attributes available on Amazon
[whohit]New apparel size attributes available on Amazon[/whohit]Starting 31.August, new size attributes for apparel will be available for Amazon third party sellers who are doing business in the category across all major international marketplaces. While in the past, sellers were free to insert any wording referring to their product size, now they will need to choose…
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Amazon is letting employees work from home until early January
[whohit]Amazon is letting employees work from home until early January[/whohit]Due to the coronavirus pandemic, many Amazon employees are now working from home, which directly affects the quality and availability of Seller Support and the timeliness of any responses to communication. Unfortunately, Amazon will allow employees to continue working remotely through January 8, 2021, and this…
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Amazon enrolls new BETA “Account Health Rating” target
[whohit]Amazon enrolls new BETA “Account Health Rating” target[/whohit]If you noticed a new target on your Account Health dashboard, it means that you are one of the few sellers, whom Amazon selected for trying out their latest “Account Health Rating”, which is still a BETA feature. Rather than collecting defects, it gives you insight into the…
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Amazon USA to make third party seller’s business details public starting September 2020
[whohit]Amazon USA to make third party seller’s business details public starting September 2020[/whohit]Starting 1.September 2020, third party sellers on Amazon’s North American platform will no longer be able to keep their business details – such as full name, address, phone number hidden. Instead, they will be published on each merchant’s storefront page, in the same…
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Update to Stranded Inventory Removal on Amazon
[whohit]Update to Stranded Inventory Removal on Amazon[/whohit]Starting 30.June, Amazon will no longer be classifying Stranded Inventory as unsellable, but instead it will be automatically removed based on each seller’s removal settings. Here you can review the full announcement:
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Thousands of Amazon sellers in shock as Payoneer freezes pre-paid cards amid Wirecard scandal
[whohit]Thousands of Amazon sellers in shock as Payoneer freezes pre-paid cards amid Wirecard scandal[/whohit]Payoneer is a global payments processor that enables millions of businesses and professionals, including thousands of Amazon sellers from more than 200 countries to make seamless cross-border payments. One of its products is Payoneer Prepaid Mastercard, which is issued by Wirecard AG’s…
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Upcoming changes to the Amazon Europe Programme Policies
[whohit]Upcoming changes to the Amazon Europe Programme Policies[/whohit]Starting 12.July 2020, Amazon will be adding new policies to it’s Business Solutions Agreement, which include a permission to Data Processing, agreeing to the way how BuyBox works or a potential Mediation as the way how to resolve disputes outside of court. Here you can view the full…
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Quantity limits removed for shipments to Amazon
[whohit]Quantity limits removed for shipments to Amazon[/whohit]After several months which were affected by the global coronavirus pandemic, Amazon finally lifted all restrictions on shipments to their FBA warehouses. The update has been announced in the Seller Central:
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Looking for the perfect Amazon reimbursement software? Try Refund Sniper
[whohit]Looking for the perfect Amazon reimbursement software? Try Refund Sniper[/whohit]As everyone knows, Amazon is an infinite marketplace for the purchase and sale of products. They handle and process an immense quantity of goods and money, every single day. Unsurprisingly, the potential for loss of merchandise is great. FBA sellers are providing Amazon with much of the merchandise for sale, and as…
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Amazon USA enforces Pre-paid Returns for international sellers
[whohit]Amazon USA enforces Pre-paid Returns for international sellers[/whohit]By now, international Amazon merchants were able to handle their returns themselves with multiple options to choose from. Starting 15.June 2020, Amazon USA marketplace will be enrolling mandatory Pre-paid Returns for sellers based outside of the country as well. This will mean that the return postage will be…
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Start selling on Amazon Singapore and get no monthly fee and account manager
[whohit]Start selling on Amazon Singapore and get no monthly fee and account manager[/whohit]Amazon Singapore is an emerging international marketplace that is looking for new third party sellers to start doing there business. In my latest article I invited you to Amazon Singapore’s Online Summit, which you can still join until 19.June: If you are looking…
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Marcus by Goldman Sachs Line of Credit for Amazon Sellers
[whohit]Marcus by Goldman Sachs Line of Credit for Amazon Sellers[/whohit]In Amazon’s 10.June 2020 update, the company announced a new partnership with Marcus by Goldman Sachs to offer it’s third party sellers a lending opportunity. Here you can review the full announcement: For more information, visit Amazon Lending.
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Attend Amazon Singapore’s Online Seller Summit
[whohit]Attend Amazon Singapore’s Online Seller Summit[/whohit]These days, when travel and socializing is severely restricted, sellers find it difficult to stay in touch with the community. Amazon Singapore, the emerging international marketplace recently announced their first Seller Summit, aimed at both longtime merchants and newbies. If you are into learning something new, take your change and…
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Beware of phishing e-mails
[whohit]Beware of phishing e-mails[/whohit]As the suspensions for failure to meet Amazon’s performance standards resumed following a short break due to pandemic, phishing e-mails threatening account deactivation are back. Many of them look very realistically and don’t end up in the spam folder. Here is just an example of what will most likely cause a shock…
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Visit Amazon’s new help page dedicated to VAT
[whohit]Visit Amazon’s new help page dedicated to VAT[/whohit]Amazon has a new Seller Central page to develop seller’s understanding of the VAT ecosystem. The pages are designed to help them learn about their obligations and how to meet them. All the relevant information can be found there: existing legislation, various triggers of VAT obligations, VAT registration,…
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Consumer spending on Amazon surges
[whohit]Consumer spending on Amazon surges[/whohit]While the overall customer spending in the United States is down, the trend of online shopping and especially on Amazon improves. According to the recent statistics, a high percentage of U.S. consumers (52%) have reduced their overall spending since the start of COVID-19 pandemic. However, 63% have increased or maintained their…
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Amazon issues incorrect pre-suspension warnings
[whohit]Amazon issues incorrect pre-suspension warnings[/whohit]If you recently received an e-mail and a Performance Notification threatening with a suspension, mentioning that Amazon attempted to call you, despite your Account Health is in a pristine condition and no record of a missed phone call, you are not the only one. This type of a technical error is…
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Suspended Amazon Seller Sues 7 Brands For Defamation
[whohit]Suspended Amazon Seller Sues 7 Brands For Defamation[/whohit]A Pennsylvania hobby goods reseller on Thursday 7.May filed a defamation lawsuit accusing Mattel, Rubik’s Brand, Velcro and four other companies of falsely claiming it sold counterfeit products, causing Amazon.com to revoke it’s selling privileges. Modellbahn Ott Hobbies, which operates as Supreme Hobbies, said Amazon suspended it’s online…
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Can the world’s largest Amazon seller accounts get suspended?
Many sellers wrongly believe that large merchants are treated differently by the marketplace, but in a fact, when it comes to account suspensions, the risk of this happening is equal for everyone. [whohit]Can the world’s largest Amazon seller accounts get suspended?[/whohit]Some German sellers noticed, that the second largest Amazon account in the country has been…
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Strict Price Caps On Surgical Masks Sale In Amazon Italy
[whohit]Strict Price Caps On Surgical Masks Sale In Amazon Italy[/whohit]Following Italian government’s decision, Amazon enforces a 0.50€ per unit (plus VAT) price cap on the sale of surgical masks in the country’s marketplace, making it literally impossible to continue offering such items for sale. Here you can review the full announcement:
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Amazon Mexico Temporarily Eliminates Referral Fees
[whohit]Amazon Mexico Temporarily Eliminates Referral Fees[/whohit]As announced in today’s e-mail sent to the marketplace’s third party sellers, Amazon is eliminating referral fees for products in “priority” categories starting 16.April until 31.May. Here you can review the full notification:
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The world is preparing for a global coronavirus lockdown
[whohit]The world is preparing for a global coronavirus lockdown[/whohit]This time last month, in the second half of February few people would be able to imagine what will soon become out of the 21th century world as they knew it. Developed countries or even entire continents are closing their borders to ban international travel, people are…
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Amazon’s Coronavirus update in the Seller Central
[whohit]Amazon’s Coronavirus update in the Seller Central[/whohit]This week, the company displayed the following alert to merchants, giving them instructions how to manage their accounts in case their business is affected by the virus.