Amazon has introduced a new feature that allows you to charge a restocking fee if you receive a return in a used, damaged, defective, or materially...
Recently, Amazon announced that they will be starting to implement a new returns policy, which will mean that Amazon customers will receive full refunds as soon...
Recently, Amazon made another upsetting announcement, which angered their third party sellers doing business on their platform. All returns will be managed under a ”Refund at...
This week, Amazon announced launching a new program aimed at international Amazon Sellers, who are struggling to comply with their local return address requirement. However, what...
In a recent e-mail and Seller Central announcement, Amazon informed their third party sellers doing business on Japanese marketplace, that starting 30.September 2022, return policies are...
Yesterday, Amazon announced that as of 31.August 2022, they will be removing exemptions for automated return authorizations. This means that, as of August 31, 2022, Amazon will...
As you know, in 2021, Amazon introduced a new policy requiring all third party sellers to offer a local return address in each of the company’s...
This month, Amazon Services team will be conducting a survey in which selected sellers who were invited by e-mail can participate. It is regarding a recently...
To ensure you don’t miss notifications on customer return requests that need your manual authorisation, update your email address in Seller Central now. Authorising manual return...
Following a similar policy being implemented across different international Amazon marketplaces, Amazon Japan is now also requiring all sellers to provide a local return address or...
As announced in my previous article, Amazon created a new SAFE-T Communication Center on Seller Central, which has now been officially launched. You can now view...
Later this month on 15.July, Amazon will be launching a new “SAFE-T Communication Center”, which is designed to process all types of claims. It is questionable...
You should expect to incur some returns over the course of running your business. But you should also keep track of why customers are returning your...
Last week, Amazon in the United States introduced a new, mandatory feature which will enable FBM sellers to automate refunds for all returns and allow buyers...
Amazon USA recently introduced Returnless Replacements – an alternative to the existing Returnless Refunds Policy, which allowed buyers to keep items for free, while getting a...
Despite Amazon isn’t taking any steps to protect the accounts of their sellers against negative consequences of the pandemic or poor weather, the company is asking...
There has been a major change affecting the FBM returns process, which was implemented into the Seller Central without any further notice to Amazon’s third party...
In a continuation of it’s recent trend to make policies that affect third party sellers as unbearable as possible, Amazon now announced a major change to...
By now, international Amazon merchants were able to handle their returns themselves with multiple options to choose from. Starting 15.June 2020, Amazon USA marketplace will be...
As we already announced in our yesterday’s article, during the current difficult period affected by global coronavirus pandemic, Amazon failed to offer it’s third party sellers...
