Tag: buyer-seller messaging
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Amazon is now displaying messages regarding buyers who left the platform
Recently, Amazon started displaying a new wording in Buyer-seller communications, which is informing sellers that the customer can no longer be reached by messaging. The wording can indicate that the buyer’s account has been closed by Amazon or placed on a hold, because Amazon typically sends messages stating that the affected individual left/abandoned the platform…
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Amazon’s updated Communication Guidelines will go into effect on 3.November
The recently announced update of Amazon Communication Guidelines will start being enforced starting 3.November 2020. Amazon now e-mailed its third party sellers to alert them of this happening. Here you can view the full e-mail: ➡️ If you are an Amazon Seller who needs help with any Amazon-related issues such as suspensions, listing blocks or…
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Beware of a major Amazon Buyer-Seller Messaging glitch!
[whohit]Beware of a major Amazon Buyer-Seller Messaging glitch![/whohit]These days, numerous third party Amazon sellers are experiencing a dangerous Seller Central glitch which causes recent Buyer-Seller Messages to appear as several months or even years old. Consequently, sellers are tricked into believing the conversation relates to a historical order that can no longer affect their metrics,…