Tag: Amazon suspension
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Amazon has been discontinuing the use of many e-mail addresses
Over the past year, Amazon made significant efforts aimed to direct most appeals to specifically intended widgets located within the Amazon Seller Central. While previously, sellers were used to e-mailing seller-performance@amazon.com, notice-dispute@amazon.com or seller-verification-enquiry@amazon.co.uk, now the majority of such contact attempts are unsuccessful and sellers are directed to appeal or provide additional information directly through…
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How to deal with Authenticity Complaints on Amazon?
As you know, Product Condition Customer Complaints are detected by automated Amazon bots after scanning your Seller Feedbacks, Product Reviews, returns or A-Z claim comments rather than being knowingly submitted by buyers. Keep in mind that getting an inauthentic complaint does not mean you are selling fake or counterfeit products. Sometimes, Amazon just wants to ensure…
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Top 10 Tips Regarding Appealing Amazon Suspensions in 2021
My latest video was filmed at a popular vacation resort Aphrodite during the cold February month, while outside was a snow storm. I am presenting you 10 interesting tips addressing appealing Amazon Seller Account Suspensions which you may not heard yet, including: 1.Are Seller Account suspensions temporary? 2.What does the section 3 of Business Solutions…
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Watch out for Amazon’s latest wave of scary Seller Account closures!
Over the past few weeks, many sellers have been coming to me, asking for help with a new type of Seller Account deactivations. These are not regular suspensions, because affected sellers are unable to access their accounts at all and Amazon is referring to them as “Account closures”. Here you can view a copy of…
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Account deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement
Since the term “Account deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement“ is the most searched phrase on our entire Seller Union website, I decided to make an article clarifying this major misconception of many Amazon sellers. ALL Seller Account deactivations are in accordance with section 3 of Amazon’s Business Solutions Agreement.…