Just minutes ago, Amazon e-mailed all of their third party sellers with a message titled “Fees refund” to inform them that they will be getting reimbursed for incorrectly charged referral fees out of their account balance between September 30 and October 31 of 2021.
The company is promising to issue a lump sum as a credit for the incorrectly charged fee.
Here you can view a screenshot of the e-mail sent from seller-info@amazon.com:
Here you can read a copy of the full wording:
| Fees refund Hello, We regret to inform you that an error in the calculation of referral fees and shipping chargebacks have resulted in incorrect charges to your seller account between September 30 and October 11, 2021. Amazon will issue a lump-sum refund to your seller account to correct this error. The refund can be found on your Date Range Report in Seller Central. To generate a Date Range Report: 1. On Seller Central, go to “Reports”, and then select “Payments”. 2. Select “Date Range Reports”, and then click “Generate Report”. 3. In the Generate date range report pop-up menu, select report type: Transaction. 4. Select reporting range: Month or Custom, and the specified date information. 5. Click “Generate”. 6. Review your report in the list on the Date Range Reports page. 7. Download and open the file in Excel. The adjustment will be found in the “other” column with the “type” field description equal to “Adjustment.” We apologize for any inconvenience. Amazon Services |
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