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Amazon Issues Important information about over-the-counter drugs and natural health product listings warnings
This week, Amazon e-mailed their third party sellers doing business on the Canadian marketplace alerting them about specific ASINs going to be removed under their over-the-counter (OTC) drugs and/or natural health products (NHP) policy.
None of the ASINs listed were previously enforced, so it appears like Amazon is now starting to enforce the mentioned policy, which was previously overlooked.
According to the e-mail, Starting September 30, 2022, affected ASINs will be removed from the Amazon.ca store. A link to the list of affected ASINs is mentioned is accessible at the bottom of the email.
The ASINs listed in the e-mail sent to a specific seller who received it were sold and removed from their inventory years ago and did not fall into the prohibited category.
Here you can review a copy of the wording of the e-mail sent by Amazon:
| Important information about over-the-counter drugs and natural health product listings Hello, We are contacting you because you are selling or have sold over-the-counter (OTC) drugs and/or natural health products (NHP) on Amazon.ca. For more information on our policy on these products, go to “Drugs, Drug Paraphernalia & Dietary Supplements”: https://sellercentral.amazon.ca/gp/help/G200164490 Starting September 30, 2022, affected ASINs will be removed from the Amazon.ca store. A link to the list of affected ASINs is mentioned at the bottom of this email. Why is this happening? Drugs and natural health products are regulated by Health Canada. Health Canada regulates who can distribute scheduled substances, narcotics, and paraphernalia. Amazon policy states that all drugs listed in scheduled substances, drugs paraphernalia, and any other drugs and NHPs listed in the “Controlled Drugs and Substances Act”: https://laws-lois.justice.gc.ca/eng/acts/C-38.8/, are prohibited for sale on Amazon.ca. For FBA Offers Only If your offers on any of the ASINs have FBA inventory, the ASINs listed below will be removed from our store. You’ll need to initiate a removal request within 30 days of the restriction to have your inventory sent to a location of your choice. For more information, go to “FBA Inventory”: https://sellercentral.amazon.ca/gp/help/G201074410 If you believe that your listings were incorrectly identified as OTC drugs and NHPs, contact us: https://sellercentral.amazon.ca/cu/contact-us If your ASINs have already been restricted, you can contact us via your Account Health page: https://sellercentral.amazon.ca/performance/dashboard?reftag=ah_em_rp Link to affected ASINs: https://rp-messaging-secure.s3.amazonaws.com/PreSigned_URL/CA_Compliance/OTC_Drugs_and_NHPs_No_Path/Seller/2022/09/18/36384501305.csv?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAV45YJ5OTUO2GK2P3%2F20220918%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20220918T100726Z&X-Amz-Expires=604800&X-Amz-SignedHeaders=host&X-Amz-Signature=972290f558e4a91bffb2e07f68bbdc381e0031965bb7f3d7cbc3dcb85210ed9a Due to data sensitivity associated with this email, this link will expire within 6 days in accordance with Amazon’s information security policies. To access the information contained in this email, we suggest you click the link and download the information immediately. The Amazon Restricted Products team |
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