Amazon Introduces a New Way of Handling Buyer Account Holds!

As explained in my previous articles addressing the topic of Buyer and Seller Account holds, this situation can be extremely frustrating. Sellers are finding themselves locked out of their Seller Accounts, without being provided any explanation or instructions how to proceed.

However, recently there has been a positive development. Amazon started guiding customers with their accounts placed on a hold to a new, friendly-looking interface.

This is the wording indicating that your account has been placed on a hold:

Account on hold temporarily We noticed unusual payment activity on your account and need to verify ownership of the payment method used on your most recent order. (Why?)

You no longer need to e-mail Amazon’s Account Specialists. Simply follow the instructions found on the new ”Account Hold” interface, which opens when you attempt to login:

Once you provide all requested information and upload required documents, you will receive a response from Account Specialist, which will enable you to continue appealing through this path.

Here is an example screenshot of a novel response from Account Specialist dealing with a hold:

Your Amazon account: response required   Hello, Thank you for your response. We have reviewed the information you provided but we were unable to verify ownership of your VISA payment ending in 6609 because no document was provided. Your account is still temporarily on hold. You can resolve the issue by signing in to your Amazon account again and following the on-screen instructions. When uploading a document to verify ownership of a payment method, be sure that the name, address, payment type, and relevant transaction information are clearly visible. For your security, only display the final 4 digits of the payment method number. Please share your information promptly so that we can verify the payment and restore full access to your account as soon as possible. Sincerely, Account Specialist

If you are not familiar with the matter, read my article, where I am explaining how getting your Buyer Account closed impacts your Seller Account. In short – you won’t be able to access your Seller Account using the same credentials as your Buyer Account.

The wave of Buyer Account closures includes mainly Dropshippers, who are placing orders through the buyer side of their Seller Account and having goods delivered directly to their customers.

In case that your Buyer Account has been closed and you are looking for someone to assist you with getting reinstated, please feel free to reach out by subscribing to my OnlyFans page at: www.onlyfans.com/kikaangelic, where I offer professional assistance with appealing for a monthly fee of $24.99.

Additionally, here you can watch my YouTube video, where I am presenting you several secret tips about appealing Amazon Seller Account suspensions (don’t be confused by the opening of the video, where I am enjoying a vacation – it’s a part of the story):