As an Etsy seller, staying informed about the platform’s policies and terms is crucial to ensure a smooth and successful business journey. Etsy, being committed to providing the best experience for its growing community, regularly revisits its House Rules to meet the evolving needs of its users. In this blog post, we’ll take a closer look at the recent updates announced by Etsy, set to take effect on July 24, 2023. These updates cover various aspects, including the Terms of Use, Privacy Policy, and Intellectual Property Policy. Let’s dive in and explore the key changes that may affect you as an Etsy member.

Etsy has made specific updates to the arbitration clause (section 11) for users in North and South America. The changes aim to provide clarity regarding which disputes must go through arbitration and outline the process for opting out of arbitration or rejecting the changes. Additionally, rules and procedures for arbitration, including coordinated arbitrations, have been defined. It’s essential to review this section carefully, as the revised arbitration agreement includes a class action and jury waiver. This means that most disputes will be resolved through private, individual arbitration rather than in court. To fully understand your rights and obligations, we recommend reading this section thoroughly. The revised Terms of Use can be accessed here.

For users in Europe, Asia, Australia, and Africa, Etsy has introduced a new section 12. This section outlines where disputes between users and Etsy will be resolved and specifies the applicable law in such cases. As an Etsy member in these regions, understanding this section will help you navigate potential disputes effectively.

Additionally, the Terms of Use have been refined to address certain legal rights pertaining to both users and Etsy. This includes limitations on Etsy’s liability, your indemnity obligations, and the license you grant to Etsy and authorized third parties to use the content you post through the Services. Familiarizing yourself with these terms is essential to ensure a clear understanding of your rights and responsibilities.

Etsy has updated its Privacy Policy to provide you with more comprehensive information regarding how your data is collected, used, and shared. The policy has also been simplified to enhance navigability, making it easier for you to find the information you need. It’s crucial to review the revised policy to stay informed about Etsy’s data practices and understand your privacy rights.

For users based in the United States, Etsy has included additional context in the Privacy Policy to address new U.S. privacy laws. This includes detailed explanations of how your data is collected and used, as well as information about with whom it is shared. The policy also outlines the steps to exercise your rights under these new laws.

Etsy’s Intellectual Property Policy has undergone updates to clarify the process for handling reports of copyright infringement and eligible counter-notices. As a seller, it’s vital to understand these guidelines to ensure compliance with intellectual property rights and protect your own creative works.

Staying up to date with Etsy’s terms and policies is essential for every seller on the platform. The recent updates, effective July 24, 2023, bring important changes to the Terms of Use, Privacy Policy, and Intellectual Property Policy. By familiarizing yourself with these revisions, you can better navigate the platform, protect your rights, and maintain a successful business. We encourage you to review the updated policies using the links provided in this blog post and reach out to Etsy if you have any questions. Thank you for being a valued member of the Etsy community!

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In their latest marketplace newsletter, OnBuy shared what they have new.

Unlike Amazon, OnBuy strives to never compete with independent retailers, according to their statement:

“We’re determined to change the way consumers view online marketplaces, and that starts with our fair approach and commitment to you, our retailers. We vow never to compete with you but to treat you as equal partners and provide the best environment for you to grow.”

They were also working on VAT compliance.

“If this change is applicable to you, you’ll notice this reflected in the ‘VAT collected’ column on the orders page and also in reports on the VAT collected for orders.”

OnBuy further shared the list of their upcoming events:

Garden & Outdoors is a big focus over the coming months, covering everything from gardening and furniture to camping and outdoor sports. 

Searches for all things garden started climbing in March, with high demand for garden storage, gardening products and garden furniture expected in late April – May.

We’ve also got promotional pushes planned around Father’s Day (from w/c 16th May), the Queen’s Jubilee (from w/c 9th May), summer bedding (from w/c 30th May) and travel/holidays (from June). 

Here you can view the whole OnBuy newsletter:

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This week, Etsy announced an increase of their transaction fees from 5% to 6.5%. Similarly to Amazon, they have done so in a form of a ”feel-good” positive announcement titled “Investing in Etsy’s growth: A message from CEO Josh Silverman”.

The whole notice starts with celebration of success of Etsy sellers and a mention of recorded increase of sales by 23%. It then proceeds to mention that selling fees are getting increased.

Etsy justifies the increase by saying that they invested into marketing, enforcing bad actors and improving customer support.

Here is a copy of the full announcement:

There is also a banner with the announcement published at the top of Etsy’s home page:

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