As I recently informed you in my previous article on the subject, Amazon has implemented a new “Ship from address” field, which is asking sellers to pick an option before allowing them to confirm dispatch of shipments.
Here is a screenshot of the above mentioned field in the Seller Central:
Following change of “Ship from address”, a red alert message appears:
Here you can view Amazon’s latest e-mail notice on the subject:
Here is a full text of the notice in English:
Hello,
We made a few updates regarding your default “Ship from address” when addressing the shipment confirmation for the new VAT regulation. Please see the following to understand how your default “Ship from address” is determined during the shipping confirmation.
Starting 1 January 2021, online marketplaces (OMP) are responsible for charging and collecting VAT for sales to the UK from overseas sellers, and they are required to comply with the new VAT regulation announced by the UK government:
https://www.gov.uk/government/publications/changes-to-vat-treatment-of-overseas-goods-sold-to-customers-from-1-january-2021/changes-to-vat-treatment-of-overseas-goods-sold-to-customers-from-1-january-2021.
To support this requirement, we have made changes to determine the actual “Ship from address” when you confirm shipments that you fulfil. If you are selling to customers in the UK on Amazon, then you are affected by these changes.
We have added a new “Ship from address” field as a part of the shipment confirmation workflow. As a seller of record, it is your responsibility to ensure an accurate ship from address is provided and the final tax collection model is determined based on the address provided at the time of the shipment confirmation. There are three areas where we have included the new field:
1) If you confirm shipments through Seller Central, the new “Ship from address” field will appear on the Confirm Shipment page. The default “Ship from address” will be determined based on the following:
(a) The address provided in your VAT calculation settings at the time when the order was placed will be taken as the default “Ship from address”.
(b) If you have not provided a default shipping address under your VAT calculation settings, then Amazon will use the default “Ship from address” in your Shipping Settings at the time when the order was placed.
(c) If we are unable to find a default “Ship from address” in either the VAT calculation settings or Shipping Settings, we will use your Business address. During the shipment confirmation, you must provide the actual “Ship from address” that is available in your Shipping Settings.
2) If you confirm shipments using our Shipping Confirmation templates, you must enter the actual “Ship from address” in this template that is available in your Shipping Settings to confirm the shipment. If you leave this field blank, then Amazon will use the default “Ship from address”. The default “Ship from address” will be determined based on the following:
(a) The address provided in your VAT calculation settings at the time when the order was placed will be taken as the default “Ship from address”.
(b) If you have not provided a default shipping address under your VAT calculation settings, then Amazon will use the default “Ship from address” in your Shipping Settings at the time when the order was placed.
(c) If we are unable to find a default “Ship from address” in either the VAT calculation settings or Shipping Settings, we will use your Business address.
3) If you confirm shipment using MWS APIs, then you will find the “Ship from address” field as an additional field. You must enter the actual “Ship from address” when confirming the shipment. If you leave this field blank, then Amazon will use the default “Ship from address”. The default “Ship from address” will be determined based on the following:
(a) The address provided in your VAT calculation settings at the time when the order was placed will be taken as the default “Ship from address”.
(b) If you have not provided a default shipping address under your VAT calculation settings, then Amazon will use the default “Ship from address” in your Shipping Settings at the time when the order was placed.
(c) If we are unable to find a default “Ship from address” in either the VAT calculation settings or Shipping Settings, we will use your Business address.
If you are shipping to customers in the UK and are affected by the new tax regulations, we suggest that you become familiar with these changes to ensure you are ready to use these features starting 1 January 2021.
For more information about the UK’s VAT on eCommerce regulation, see the following: https://sellercentral.amazon.co.uk/gp/help/GSF678GXLDTTTETZ
Additional information about confirming shipments is available on the following Help page: https://sellercentral.amazon.co.uk/gp/help/G200197960
Amazon Services Europe
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