Tag: Handling Time
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Change to Default Handling Time options for Amazon Sellers in the US
As an Amazon seller, providing excellent service and meeting customer expectations is key to success. Amazon continually strives to enhance the shopping experience for customers, and one important aspect of this is ensuring accurate delivery dates. In a recent announcement, Amazon has introduced changes to the Default Handling Time for sellers to improve the delivery…
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What do Amazon’s e-mails about Delivery Promise Gap mean?
Recently, Amazon started contacting their third party sellers by e-mail alerting them about a Delivery Promise Gap. This basically means that Amazon is pointing out to your shipping times being faster than advertised and suggesting that you shorted your offered handling / shipping time estimates. The wording of their e-mails states: We found that sellers…
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Amazon will now allow you to set maximum Order Capacity
According to several recent announcements in the Seller Central and in a form of e-mails, Amazon has implemented a new feature, enabling sellers to cap their maximum daily amount of orders. Once the limit is exceeded, Amazon will automatically increase your Handling Time to cover a potential order processing delay according to your settings. Apparently,…