Tag: Amazon error

  • A-Z claim interface littered with bugs

    A-Z claim interface littered with bugs

    This weekend, the entire A-Z claim interface in the Seller Central was filled with various error codes, which were visible instead of the usual descriptive wording. On the top of the A-Z claims dasboard, under “Manage A-to-Z claims”, there was an error notice “claims_banner_header” along with “claims_peeknow_unauthorized_help_text”. Additionally, the wording “sc_claim_productClaimAmount” was appearing next to…

  • Order Posting Delayed across Amazon’s marketplaces

    Order Posting Delayed across Amazon’s marketplaces

    On 3.March 2021, Amazon experienced a technical issue which affected the display of newly received customer orders in the Manage Orders section of Seller Central. Amazon advised sellers not to cancel any delayed orders received late but to ship them, promising that their Late Shipment Rate won’t be negatively impacted. Here you can view the…