This month, Amazon Services team will be conducting a survey in which selected sellers who were invited by e-mail can participate. It is regarding a recently launched Returns Provider Program, which is only available in the USA.
Here is a preview of the beginning of the survey:
The survey can be found on the following link:
https://amazonwarehouse.au1.qualtrics.com/jfe/form/SV_cOQ2NwToryGhyx8
The survey will be used to make improvements to the existing tools, and prioritize new features at Amazon. It will take no longer than 5-7 minutes to complete.
Here you can view a copy of the e-mail notification sent to third party sellers by Amazon:
Here is a copy of the full wording in English:
Help us improve returns experience for your customers
Hello, To better support your returns management needs, we’d like to hear your feedback on the “Returns Provider program” that was recently launched in the US. Your participation in this three-minute survey will help us improve our existing tools and prioritize new services that will help you offer best-in-class returns experience to your customers. This survey is hosted by an external party (Qualtrics), so the link below does not lead to our website. Your responses are subject to “Amazon’s Privacy Notice”: https://www.amazon.com/gp/help/customer/display.html?nodeId=468496 Survey link: https://amazonwarehouse.au1.qualtrics.com/jfe/form/SV_cOQ2NwToryGhyx8 Thank you for your valuable feedback. The Amazon Services team |
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