Amazon Seller News
No protection offered to third party sellers by Amazon during the coronavirus crisis
As the entire world stands united to fight against the global coronavirus pandemic, Amazon failed to offer any measures to help sellers protect their accounts.
[whohit]No protection offered to third party sellers by Amazon during the coronavirus crisis[/whohit]Merchants are encouraged to place their stores on Holiday Settings or increase the Handling Time, which is a difficult task as it cannot be done in bulk unless they are familiar with inventory files.
In many European countries, the local postal services no longer accept packages or letters sent into the nations most affected by coronavirus – such as Italy, Spain or France. We at Seller Union would expect Amazon to temporarily discontinue the Estimated Delivery Dates for international orders or take different measures to protect seller’s metrics.
Instead, the company sent sellers this e-mail, encouraging them to simply deactivate their accounts until the pandemic is over as they are still fully responsible to maintain their metrics under the regular strict targets:
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