When you get suspended, you can reach out to Amazon’s Account Health Team using a callback button. One of the things that you have to understand is that Amazon has suspended your account for a reason. It’s guaranteed that you will have to deal with all of this on your own.
1. Understand the main cause of your suspension.
The first thing that you have to do is to understand why your account was suspended in the first place. If you’re not able to do this, you’ll have trouble moving forward. If you truly want to succeed in creating your plan of action, you have to make sure that you get the first step right.
2. Read Amazon’s suspension notice.
When Amazon suspends your seller account, they will indicate a reason as to why your account was suspended. Don’t worry, your account won’t just be suspended for no reason. This means that you’re guaranteed that Amazon has really taken into consideration the reason why your account was flagged. You can also check the possible reasons stated here to double check.
3. Review your seller information.
It’s not enough that you rely on Amazon’s suspension notice when you’re trying to learn about the cause of your suspension. You also have to review your seller information and see if there is something wrong with your listings, products, or customer reviews. You can view this information in the “Customer Metrics” section of your seller account.
4. Create a plan of action.
You can’t reinstate your Amazon seller account without a suspension appeal letter. This letter will be the backbone of the reinstatement process. After an investigation and data gathering, you now have to move forward with creating your plan of action.
Plan of Action: What Does This Mean and Include?
A plan of action (POA) is what you include in your suspension letters. It’s a way for you to reinstate your Amazon seller account. According to Amazon’s guidelines, your POA should address the following:
• The root cause that led to the issue.
• The actions you will take to resolve the issue.
• The steps that you will take to prevent the same issue from happening.
Creating your plan of action: How to do this properly
When writing your plan of action, you have to make sure that you’re following the guidelines set by Amazon. After all, you’re trying to appeal, so you must consider that they have the upper hand. You must put a lot of effort into what your plan of action will be. Here are the things that you have to consider when writing your plan of action.
• Clarity and conciseness
It’s perfectly understandable to want to say a lot in your appeal letter. However, it’s best that you make sure that you keep it short and clear. Amazon receives thousands of appeal letters every day. The last thing that Amazon would like to read is a lengthy explanation and unnecessary rants.
With that, it’s best that you keep the content very clear and concise. State just what is asked of you, particularly the root cause, actions you’ll take to resolve the issue, and the steps you’re going to take to prevent the same thing from happening again.
• Be professional
For most sellers, Amazon has become their monthly source of income. They might even have staff that they need to pay. You might be one of these sellers who rely on your Amazon online business for your monthly income. With that, it’s very much understandable for you to be emotional about the suspension. However, it’s not exactly a very good idea to include a lot of emotion in your letter.
If you want to come up with an effective suspension appeal letter, you have to make sure that you have fully detached from your emotions when you’re writing. This makes everything more professional and facts-based, rather than something that’s driven with emotion. If you cannot fully dissociate from your emotions, you can hire an agency who’s had experience with writing suspension appeal letters. In this way, you’re sure that everything will be written in a professional manner.
• Provide an explanation for everything.
The moment that you receive your suspension notification, you’ll also know of the reasons why your account got suspended. Your appeal letter should address everything in that suspension letter if you want to reinstate your Amazon seller account.
You can be as in-depth as much as you want, but make sure that you’ll also be as concise and clear when making your point. Through your explanation, you’re showing Amazon that you’ve fully understood what has happened and will avoid the same thing from happening all over again.
It should be clear that there is a very thin line between providing your explanation and being defensive about the situation. The use of a professional tone in writing will definitely help in this process. So, structure your letter properly to make sure that you’re not getting very defensive about your situation.
Every day, I can see desperate sellers begging for help with Amazon seller account suspensions on social media, but no one can provide them proper assistance.
If you ever encounter someone like this, please show them this article or advise them to reach out to me at www.onlyfans.com/kikaangelic, where they can get a genuine resolution to their problem.
Additionally, here you can watch my YouTube video, where I am presenting you several secret tips about appealing Amazon Seller Account suspensions (don’t be confused by the opening of the video, where I am enjoying a vacation – it’s a part of the story):
I hope you found this article helpful. Many Amazon sellers recently started trading stocks and crypto currencies, hoping to diversify their income, which is a very good idea with all the uncertainty which comes with the platform. For this reason, we launched a new Facebook group, Crypto Arbitrage Income (Bitcoin, Crypto, Altcoins, Blockchain, Trading) – feel free to join us and forget about the troubles of selling on Amazon for a moment!
Regarding Amazon Seller Performance, you can always participate in our Amazon Seller Performance – Friendly Advice – Worldwide group, where you will be very welcome.
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