If you are an active third party Amazon Seller, you must have noticed them. They are called ”Food and Product Safety Issues” and you can find them stacked on your Account Health Dashboard in hundreds or even thousands.
In addition to being nearly impossible to get lifted, appealed and removed, they are issued for products which have nothing to do with food or safety. This includes books or jewelry.
Just like other types of Amazon defects, they are triggered by bots based on specific keywords found within your product listings. Unlike Customer Product Condition Complaints, they are not resulting from buyer complaints.
However, apart from tarnishing the appearance of your Account Health Dashboard, they are usually harmless. Many sellers can have hundreds or even many thousands of them without any negative impact on their Account Health. Such Seller Account still show as green or “Healthy”.
To best address them, simply remove any affected listings and wait for the defects to disappear from your metrics after 180 days.
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