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Another nightmare for third party Amazon sellers titled “Action Required: Compliance requirements for your product listings“
In September, nearly all third party Amazon sellers discovered worrying e-mails in their inboxes, informing them about documents being required for specific listings.
Some sellers had thousands of listings affected, while others just a handful.
The Account Health dashboard reveals a new field called “Documentation Requests” – where all the listings scheduled for removal are listed.
Submitting the requested documents or appealing are the only options how you can save your listings.
I strongly recommend selecting the option to appeal and state that the product isn’t intended for ages lower than 14.
Here is a copy of the e-mail:
And here is the form to upload documents:
Once the documents and information are submitted, your request will be present in Selling Applications and also in Seller Support cases.
Here is what a successful appeal looks like:
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November 20, 2020 at 8:17 pm
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Indulis Drozdovs
January 14, 2021 at 8:29 pm
I have 2 ASINS that they requested documents. One I manage drop price to get rid with a verry small profit, but second will be loss if I match the lovest price. So I will wait till very last. Surpricingly they give me like 2 months notice, plenty time to sort it out.