Amazon’s new outrageous approach to claims funded by them

[whohit]Amazon’s new outrageous approach to claims funded by them[/whohit]Having an A-Z claim funded by Amazon has always been viewed as the neutral outcome between losing and having it denied.

This happened in cases where the company was unable to tell who is at fault after reviewing both the evidence provided by the buyer and seller.

These days, however, Amazon introduced a new way how they are deciding A-Z claims and will now close them as Seller Funded if the merchant recently received an increase of disputes which were covered out of the company’s money, regardless of the circumstances.

It’s another blow to third party sellers who are already getting hit with stricter policies every month.

Here is the translated wording of the A-Z claim outcome where an Amazon Funded claim was reversed into a Seller Funded one with a scandalous message stating “We made you responsible for this claim because you had an increase in claims where we covered the cost of the claimed items without the need for a return”.

The full communication, translated from German:

And here is the original:

As everyone knows, Amazon Funded claims over returns usually happen when the buyer refuses to send the merchandise back and demands a full refund. This situation is becoming increasingly common, leaving the sellers open to A-Z claims.

Until now, these claims used to be easily defended, especially if the sellers followed the instructions presented in my famous A-Z claim guide thread, however, they are now left to hope that this will not happen more frequently than once in a while, otherwise they can expect losing both their funds and merchandise.

The entire Seller Union team strongly dislikes this approach and we will do our best to push Amazon into scrapping the policy.

Amazon was contacted for a comment.


Comments

12 responses to “Amazon’s new outrageous approach to claims funded by them”

  1. I am glad for writing to make you know what a incredible encounter my friend’s girl gained studying your web page. She learned plenty of pieces, which include what it’s like to possess an awesome helping mood to let other folks smoothly know just exactly several multifaceted subject matter. You truly exceeded our own expectations. Thank you for offering these necessary, safe, explanatory and even fun tips about this topic to Julie.

  2. Thanks for your whole work on this website. My niece takes pleasure in working on research and it is simple to grasp why. We all notice all relating to the powerful ways you render worthwhile tricks via your website and therefore welcome response from website visitors on this topic while our own simple princess is without question understanding so much. Take pleasure in the rest of the year. Your performing a wonderful job.

  3. I wanted to put you that tiny remark to be able to say thanks a lot over again on the pleasant solutions you have provided in this case. It was really shockingly open-handed with you to grant publicly precisely what many of us might have offered for an ebook to get some dough for themselves, notably now that you might have tried it in case you desired. These smart ideas as well served to be the good way to fully grasp that other people online have the identical interest really like my personal own to learn more related to this matter. I am sure there are numerous more pleasant periods in the future for many who read your site.

  4. I am just writing to make you understand what a really good experience my wife’s princess obtained using your webblog. She noticed some things, which included what it is like to possess an excellent teaching spirit to make others with no trouble learn about specific tortuous things. You undoubtedly surpassed readers’ expected results. Thanks for providing those productive, trusted, informative as well as unique tips on your topic to Mary.

  5. My spouse and i got quite happy that John managed to do his preliminary research through the entire precious recommendations he grabbed out of your web pages. It is now and again perplexing to just continually be giving out points which others may have been selling. So we grasp we have got the writer to give thanks to for that. The main illustrations you have made, the simple web site navigation, the relationships you will help foster – it’s got many impressive, and it’s really helping our son in addition to the family know that the matter is excellent, which is quite mandatory. Thank you for everything!

  6. Thanks for your own work on this website. My mother take interest in setting aside time for research and it is simple to grasp why. My spouse and i notice all relating to the powerful way you provide very helpful tips via your website and in addition recommend response from visitors on this subject matter while our own simple princess is undoubtedly studying so much. Take pleasure in the rest of the year. You have been performing a tremendous job.

  7. I am also writing to make you know what a impressive encounter my friend’s girl gained reading through your web page. She learned plenty of pieces, which include what it’s like to possess an amazing helping mood to let most people smoothly know several impossible subject matter. You truly exceeded our own expectations. Thank you for offering these invaluable, safe, explanatory and even fun tips about this topic to Julie.

  8. Undeniably believe that which you stated. Your favorite reason seemed to be on the web the easiest thing to be aware of.
    I say to you, I definitely get irked while people think about worries that they
    just do not know about. You managed to hit the nail upon the top and defined out
    the whole thing without having side effect , people could take a signal.
    Will probably be back to get more. Thanks

  9. If you desire to take a good deal from this article then you have to apply these strategies to your won web site.

  10. Pretty component to content. I simply stumbled upon your weblog and in accession capital to claim that I get in fact loved account your blog posts.
    Any way I’ll be subscribing to your feeds or even I achievement you access constantly fast.

  11. I got this web page from my buddy who informed
    me about this web site and now this time I am browsing this web page
    and reading very informative articles at this place.

  12. Whats up very nice blog!! Guy .. Excellent ..
    Superb .. I’ll bookmark your website and take the feeds additionally?
    I’m glad to seek out numerous useful information here within the
    post, we need develop extra strategies in this regard, thanks for sharing.
    . . . . .

Leave a Reply