Perishable products and meltable products are two different things. Perishable products (that require refrigeration, air conditioning, or freezing) are prohibited from Amazon’s FBA program.
“Meltable products”, however, are different and only prohibited from FBA during summer months. According to Amazon, “Meltable” refers to all heat-sensitive products, including but not limited to chocolate, gummies, and select jelly- and wax-based products”. For more information on what’s considered meltable, visit the Meltable FBA inventory page here.
Amazon has recently flagged other heat-sensitive products, such as makeup, as meltable. To see a list of meltable ASINs, download this excel sheet provided by Amazon: Meltable ASINs (Excel).
What To Do If Your ASIN Is Incorrectly Classified As Meltable
Did Amazon wrongly flag your product as meltable? First, read Amazon’s Meltable Product Policy. Then, contact the product’s manufacturer when you believe it does not fall under the classification. Amazon explains that if you think your product should be exempt from the meltable category, you should get a letter from the manufacturer. First, they must confirm it is okay to store the ASIN at a maximum temperature of 155 degrees Fahrenheit for extended periods. Then send the letter to Selling Support.
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