What to do when you are unable to edit a listing on Amazon?

As you know, it normally takes up to 15 minutes to have any listing edits shown on a product detail page.

However, in case that you don’t have the listing control, you may never see the content which you submitted being added into the listing. This is due to not having the listing control.

When you make any update to a listing without having the listing control, then there is no guarantee it will ever get reflected on the Amazon site.

Listing control is awarded to sellers by Amazon based on their own internal criteria, which include performance history, returns rate, metrics or seller feedback, for example.

You creating a listing doesn’t mean that you will be the one with listing control.

In most cases, if you don’t see it being updated within a few hours, then it indicates Amazon did not consider your updates to be relevant and you will need to request any changes by a different way.

Open a case with the Seller Support under “Products and Inventory” – “Product page issue” and “Fix a product page”.

You will be asked to provide some proof supporting your desired updates, such as a link to the manufacturer’s website and if they accept the changes, only then they will be reflected on the site.

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