If you are an Amazon Seller engaging in the Fulfilled by Amazon business model, you must have already encountered some inbound alerts. These alerts are typically sent once one of your shipments fails to comply with Amazon’s guidelines. But did you know that problems with FBA shipments can sometimes cause your shipment creation privileges to get revoked?
When this happens, you will receive an e-mail, informing you about the enforcement. There should be an option to get your FBA shipment creation ability restored by following a hyperlink, which takes you to a page, where you need to acknowledge the issue.
If you can’t find an e-mail, go to your FBA Shipment Workflow and look for any alerts.
Here you can view a copy of wording of such an e-mail from Amazon:
| Action Required – Inbound Performance Alert – Shipment Greetings from Amazon Services, We are writing to inform you that we have temporarily blocked your ability to create or modify shipments to Amazon fulfillment centers due to multiple problems that we found with your shipment during the inbound process. As part of the Inbound Performance Feedback program, you will not be able to create or modify any shipments until you acknowledge the problem. The most recent problem, Shipping Box Overweight, was discovered in your shipment FBA97RD21IK7 named “FBA STA (09/22/2022 11:40)-CLT2” on 2022-10-07. You can find detailed information about the problem in your seller account at: https://sellercentral.amazon.com/gp/fba/inbound-shipment-workflow/index.html#FBA97RD21IK7/summary/problems To reinstate your shipment creation and modification abilities, you will need to review the information in the link above and acknowledge the problem. For more information about Inbound Performance Alerts, visit the FBA help section at the link below: https://sellercentral.amazon.com/gp/help/201265330 Thank you for your cooperation, and for selling with Amazon. – The FBA Operations Team |
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Regarding Amazon Seller Performance, you can always participate in our Amazon Seller Performance – Friendly Advice – Worldwide group, where you will be very welcome.
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