When you get suspended, you can reach out to Amazon Account Health Team for help with appealing. One of the things that you have to understand is that Amazon has suspended your account for a reason.
1. Understand the main cause of your suspension.
The first thing that you have to do is to understand why your account was suspended in the first place. If you’re not able to do this, you’ll have trouble moving forward. If you truly want to succeed in creating your plan of action, you have to make sure that you get the first step right.
2. Read Amazon’s suspension notice.
When Amazon suspends your seller account, they will indicate a reason as to why your account was suspended. Don’t worry, your account won’t just be suspended for no reason. This means that you’re guaranteed that Amazon has really taken into consideration the reason why your account was flagged. You can also check the possible reasons stated here to double check.
3. Review your seller information.
It’s not enough that you rely on Amazon’s suspension notice when you’re trying to learn about the cause of your suspension. You also have to review your seller information and see if there is something wrong with your listings, products, or customer reviews. You can view this information in the “Customer Metrics” section of your seller account.
4. Create a plan of action.
You can’t reinstate your Amazon seller account without a suspension appeal letter. This letter will be the backbone of the reinstatement process. After an investigation and data gathering, you now have to move forward with creating your plan of action.
Things You Shouldn’t Do When You’re Waiting to Get Your Account Reinstated
Now that you’re familiar with how you can deal with your suspended account, you will also have to know about the things that you shouldn’t do. This way, you can significantly increase your chances of having your account reinstated. With that, here are the things you should avoid when you’re trying to get your account back.
1. Don’t rush into submitting your appeal.
2. Don’t open a new account.
3. Don’t submit any inauthentic invoices.
4. Don’t threaten Amazon with any legal action.
5. Don’t contact any Amazon support branches.
Key Takeaway
There are a lot of possible reasons as to why you can get your seller account suspended. After getting the notice, you can reinstate your Amazon seller account. You can only get your account reinstated if you have gone through the proper suspension appeal process.
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