Recently, Amazon started e-mailing their third party sellers from a new e-mail address 3P-buyability-improvement-uk@amazon.com. Interestingly, the e-mails create Seller Support cases that require a response. The cases are titled ”You could be missing out on sales – Update your inventory”.
Content of e-mails sent from this address is listing various inactive ASINs and requesting you to update them, so they are reactivated. This includes out of stock or suppressed products.
You don’t need to worry about them negatively affecting your Seller Account in any way.
Here is a copy of the e-mail wording:
| Dear Seller, We are reaching out regarding ASIN Offers linked to your Amazon Selling Partner account. You could be missing out on sales opportunities for the ASINs identified in the attached spreadsheet due to missing inventory. We recommend that you review and update your inventory page on Seller Central for applicable ASINs. You can update your inventory in the Manage Your Inventory page on Seller Central – https://sellercentral-europe.amazon.com/inventory/ref=xx_invmgr_dnav_xx?tbla_myitable=sort:%7B%22sortOrder%22%3A%22DESCENDING%22%2C%22sortedColumnId%22%3A%22date%22%7D;search:;pagination:1; For guidance on Manage your offers one at a time, please refer to – https://sellercentral-europe.amazon.com/help/hub/reference/G201186860#GUID-8C8AE7DD-79D7-496A-A63B-BA3E7C73B1A9__section_oqk_swg_bsb To update inventory in bulk you can use the Price and Quantity template located here – https://sellercentral-europe.amazon.com/listing/download?ref_=xx_catadd_dnav_xx Refer to this Seller University guide on using the template https://sellercentral-europe.amazon.com/help/hub/reference/G202094740 and you can find the FAQ here – https://sellercentral-europe.amazon.com/help/hub/reference/201201070 If you need further help, please raise a case via Contact Us. – https://sellercentral-europe.amazon.com/cu/contact-us?ref=xx_ContactUs_xxxx_helphub If you are not the correct point of contact for this email, please re-direct this report to the correct point of contact within your company. Note: This email is unmonitored. Please note this report is Amazon confidential. If you wish to unsubscribe please REPLY ALL with the subject line ‘Unsubscribe’ Amazon Services Europe S.à r.l. 38 Avenue John F. Kennedy, L-1855 Luxembourg, Registered in Luxembourg No. B-93815, Share Capital 37.551 EUR, Business License Number: 132595, Luxembourg VAT Reg. No. LU 19647148. © 2022 Amazon.com Inc. or its affiliates. All rights reserved Thank you for selling with Amazon. |
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