This is Amazon’s new approach to suspensions over Manipulated Documents!

Recently, Amazon completely reformed their approach to appealing most Seller Account suspensions or other Account Policy enforcements, in a clear attempt to try and keep as many marketplace sellers doing business on their platform as possible, since the competition is growing and they don’t want to risk losing their selection of products.

Suspensions due to alleged manipulated or forged documents used to be one of the most difficult ones to get lifted, which often proved to be nearly impossible.

However, now instead of having to prepare a detailed Plan of Action or submit invoices and authorization letters, sellers are asked to tick several boxes, where they acknowledge the violation and promise to take specific steps and actions, which would be normally presented in a Plan of Action.

In addition to ticking of boxes, Amazon Sellers have to upload unaltered invoices from a new supplier, which shouldn’t be difficult to comply with for anyone who is serious about continuing to sell on Amazon.

Finally, sellers won’t need to spend thousands of dollars on hiring various Amazon experts.

Here you can view a screenshot of such appeal form for an alleged supplying or documents which appear to be forged or manipulated, which leads to a submission of acknowledgement and ticking of boxes, rather than a standard appeal:

Here is a copy of the full wording:

Reactivate your account Your Amazon seller account has been deactivated and listings have been removed in accordance with section 3 of Amazon’s Business Solutions Agreement. We are withholding any funds available in your account. If you have FBA Inventory of the items causing inauthentic complaints, they are currently ineligible for removal. Why is this happening? Yow have supplied documentation to Amazon which appears to be forged or manipulated. We previously requested these documents from you to address concerns about your account. How do I address this violation? Select one of the following options: I acknowledge that my Account violated Amazon’s policies and I wish to reactivate my Account. What happens now? Indicate that you (on behalf of yourself and the business you represent) understand and agree with the statements below: x I Acknowledge that submitting forged or manipulated documents are in violation of Amazon’s Seller Code of Conduct. x I acknowledge, that I have read, understood, and agree to comply with Amazon’s Seller Code of Conduct. x Moving forward, I will ensure that the documents I provide are not forged or manipulated and l understand that failure to do so will result in the permanent deactivation of my account. x I understand that if my Account continues to violate Amazon’s Seller Code of Conduct, my Account will be deactivated. To reactivate your selling account, submit the following information: Copies of final invoices or receipts from a new supplier. These documents should reflect at least: 10 units of inventory. Include contact information for your new supplier, including name, phone number, address, and website. We will maintain confidentiality of your supplier contact information. You may remove pricing information, but the rest of the document must be visible You can only send pdf, log. png, or gif files. These documents must be authentic and unaltered. You may remove pricing information, bur the rest of the document must be visible. For ease of our review, you may highlight or circle the ASINs; under review.

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Additionally, here you can watch my YouTube video, where I am presenting you several secret tips about appealing Amazon Seller Account suspensions (don’t be confused by the opening of the video, where I am enjoying a vacation – it’s a part of the story):

Many Amazon sellers recently started trading stocks and crypto currencies, hoping to diversify their income, which is a very good idea with all the uncertainty which comes with the platform. For this reason, we launched a new Facebook group, Crypto Arbitrage Income (Bitcoin, Crypto, Altcoins, Blockchain, Trading) – feel free to join us and forget about the troubles of selling on Amazon for a moment!

Regarding Amazon Seller Performance, you can always participate in our Amazon Seller Performance – Friendly Advice – Worldwide group, where you will be very welcome.