Tag: product reviews
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Amazon is testing the use of artificial intelligence to generate summaries of reviews left on some products
In the dynamic world of e-commerce, innovation plays a crucial role. Amazon recently announced its plans to leverage artificial intelligence (AI) to generate product review summaries. This development has the potential to revolutionize how customers evaluate products and make informed purchasing decisions. Let’s explore the details of this advancement and its implications for both customers…
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Impact of negative Product Reviews on your Amazon business
Negative feedback is something that every business will experience at some point, and it can have a significant impact on product sales. When customers leave negative product reviews, it can be discouraging for business owners and employees, and it can also turn potential customers away. In this article, I will explore the impact that negative…
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What is the difference between Seller Feedback and Product Reviews on Amazon?
Although they are often confused, seller feedback and product reviews serve two different purposes. Both help you sell on Amazon, but feedback refers strictly to the seller, while reviews refer to the product. Amazon Seller Feedback Seller feedback measures the quality of a seller on Amazon. Amazon customers rate their experiences with a seller by submitting feedback…
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Brand owners are now able to ask buyers to remove negative product reviews on Amazon
Recently, Amazon launched a new feature enabling their Amazon Brand Registry participants to address negative Product Reviews with thee stars and less. Affected merchants will be able to reach out to buyers directly and offer them full refunds and support. This move sounds really shocking to some Amazon Sellers, since Amazon was always strictly prohibiting…
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Amazon bans thousands of Facebook groups offering discounted products for reviews
Amazon and Facebook partnered to purge their site out of individuals and businesses assisting with what they call ”fake reviews”. They announced this approach in a press release found on their About Amazon blog. Whenever someone receives a free or heavily discounted product in exchange for publishing a review on Amazon’s site, Amazon sees this…
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Amazon has convinced Apple to pull the popular Fakespot app that exposes fraudulent product reviews
On Friday 23.July 2021, Apple removed the famous Fakespot application from their online store, following complaints and reports from Amazon. Publicly calling out frauds has always been a risky proposition. Fakespot made a name for itself in an attempt to spotlight the documented fake-review business plaguing Amazon product reviews. That effort seems to have drawn a lot of attention…
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How NOT to merge your Product Reviews across international Amazon marketplaces
Many sellers are contacting me through my OnlyFans page, asking how they could transfer their Product Reviews from one Amazon marketplace into another. You should know that Amazon is doing it automatically, without you having any option to select specific reviews or ASINs, which should be included. This is still a BETA feature and normally…