Tag: A-Z claim guide
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Watch out! Amazon will now automatically open A-Z claims for orders if you fail to answer customer messages within 48 hours!
This week, Amazon started covertly testing a new unannounced policy under which sellers can find their Order Defect Rate metric trashed overnight! Basically, any unanswered customer messages within a 48 hours deadline will be automatically converted into A-Z claims and immediately funded out of the seller’s balance. Affected sellers on the USA marketplace already received…
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A-Z Claim Guide Thread – Appeal Templates for A-Z Claims
As everyone knows, I really like sharing my experience and knowledge with selling on the Amazon platform gained after years of successfully trading here since high school (across all international Amazon marketplaces) and this guide thread should help all sellers who struggle with representing their case properly in cases when the buyer decides to open…