Recently, Amazon announced a significant change to the way how FBA shipments from unsupported carriers are managed within the Seller Central. Starting 24.April, Amazon will be rolling out a new Send to Amazon requirement, which will mean that if you use a non-partnered carrier for small parcel or less-than-truckload shipments, you must provide a delivery window on Send to Amazon.
Amazon will ask you to specify a seven-day delivery window for domestic shipments, or a 14-day delivery window for cross-border shipments that have longer lead times. You will need to update the information by the start of your delivery window on Send to Amazon in the “Tracking details” step.
Amazon will track shipment performance in the Shipping Queue and notify you if a shipment arrives earlier or later than the delivery window.
Here you can view a copy of the full announcement e-mailed to third party sellers by Amazon:
| New delivery window requirement for FBA shipments Hello, We understand that quicker receiving and shipment processing at our fulfillment centers is important to your business. From April 24 to May 2, 2023, we’ll be rolling out a new Send to Amazon requirement to help us get your products in stock faster. When you create a shipment, we’ll ask you to provide a “delivery window,” which is an estimated date range of when you expect your shipment to arrive at our fulfillment center. Beginning April 24, 2023, if you use a non-partnered carrier for small parcel or less-than-truckload shipments, you must provide a delivery window on Send to Amazon. If you use an Amazon-partnered carrier or Amazon Global Logistics, no action is required, because the carrier will provide us with shipment arrival information. Since transportation lead times vary, we’ll ask you to specify a seven-day delivery window for domestic shipments, or a 14-day delivery window for cross-border shipments that have longer lead times, for example, August 1-14. If your shipping plans change, you can update the information until the start of your delivery window on Send to Amazon in the “Tracking details” step. We’ll track shipment performance in the Shipping Queue and notify you if a shipment arrives earlier or later than the delivery window, so you can work with your carrier to provide more accurate estimates for future shipments. To learn more, go to “Send to Amazon: Delivery window”: https://sellercentral.amazon.com/help/hub/reference/G4ZKN4DCCXL5XQWJ If you have questions or feedback about delivery windows, you can attend our Ask Amazon event on June 6 to speak with our experts: https://sellercentral.amazon.com/seller-forums/discussions?sortBy=createdAt&dateRange=allTime&replies=repliesAll&categories%5b%5d=amzn1.spce.category.8b1ad9e8 The Fulfillment by Amazon team |
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