Amazon has strict policies in place to protect its community, and policy violations by sellers are not entertained. However, one of the toughest violations is the “Violation of Amazon Multiple Accounts Policy.” If your account is found to be related or linked to another account that has violated Amazon’s policies, your account may be suspended. This can be a daunting experience for both new and experienced sellers.
As someone who manages multiple Seller Accounts, I can tell you that getting an additional one will require a prior permission from the Seller Performance.
This permission will not be granted, unless your current account is in a perfect condition and you are able to prove Amazon that you have a legit business reason for it.
When your account gets suspended due to being related to another seller account which may not be used to sell on the site, it means that Amazon detected that it shares some information with another storefront, which is currently suspended.
It could be anything – e-mail address, phone number, bank account, credit card, inventory, SKU patterns, IP address usage patterns…
The link could have been created without your knowledge – maybe an employee logged into your account using his own computer or device, which was also used to access another account. Or someone else’s credit card was entered only to pay for an order in the buyer side of your account.
In order to appeal a suspension like this, you will firstly need to find the exact cause of the link.
Whatever you decide to do, don’t open a new Seller Account to circumvent the suspension, otherwise you will kill your last chance of being able to get reinstated.
If you know the linked account, you might be able to get your account reinstated if the linked account was suspended for a minor violation that can be easily resolved. However, if the linked account was suspended for a serious violation, it can be challenging to reinstate your account without reinstating the linked account.
To avoid account linkage, it’s important to avoid these practices. If your account has been linked, it’s crucial to disconnect the account that does not belong to you or the account that has been linked to yours and avoid using the same resources for both accounts. This will help ensure a smooth business practice on Amazon.
I hope you found this article helpful. If you are experiencing issues with your Amazon Seller Account and your Seller Account already received a warning or is under a review, I can assist you and help you resolve the matter.
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If you have an Amazon-related issue, feel free to join and post into my large Amazon Seller Performance – Friendly Advice – Worldwide Facebook group, where you will be very welcome.
Many Amazon sellers recently started trading stocks and crypto currencies, hoping to diversify their income, which is a very good idea with all the uncertainty which comes with the platform. For this reason, we launched a new Facebook group, Crypto Arbitrage Income (Bitcoin, Crypto, Altcoins, Blockchain, Trading) – feel free to join us and forget about the troubles of selling on Amazon for a moment!
Additionally, here you can watch my YouTube video, where I am presenting you several secret tips about appealing Amazon Seller Account suspensions (don’t be confused by the opening of the video, where I am enjoying a vacation – it’s a part of the story):
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