How does Amazon detect related Seller Accounts when suspending them?

When your account gets suspended due to being related to another seller account which may not be used to sell on the site, it means that Amazon detected that it shares some information with another storefront, which is currently suspended. 

It could be anything – e-mail address, phone number, bank account, credit card, inventory, SKU patterns, IP address usage patterns…

The link could have been created without your knowledge – maybe an employee logged into your account using his own computer or device, which was also used to access another account. Or someone else’s credit card was entered only to pay for an order in the buyer side of your account.

In order to appeal a suspension like this, you will firstly need to find the exact cause of the link.

Whatever you decide to do, don’t open a new Seller Account to circumvent the suspension, otherwise you will kill your last chance of being able to get reinstated.

Here are some instructions on appealing:

How do I reactivate my account?

To reactivate your selling account, please send a plan of action that explains:

– The root cause(s) of opening multiple accounts on Amazon.com

– The actions you have taken to resolve your multiple accounts

– The steps you have taken to prevent the continuation of having multiple selling accounts going forward

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