In this article, I will be presenting you the most common reasons for Seller Account Suspensions on Amazon. As you know, Amazon is known for its strict policies and the seller account suspensions are not uncommon. Sellers who violate Amazon’s policies or fail to meet their performance standards may have their account suspended. If your account has been suspended, you can apply for reinstatement by submitting a plan of action that addresses the specific reasons for your suspension.
If you are experiencing issues with your Amazon Seller Account and your Seller Account already received a warning or is under a review, I can assist you and help you resolve the matter.
Here is the list the most common reasons for Amazon seller account suspension:
1. Selling Prohibited Items
• Amazon has guidelines outlining prohibited items, which can be difficult to find.
• Known prohibited items include drug paraphernalia, illegal goods, certain health and beauty products, specific toy brands, and more.
• If Amazon detects that a seller is selling prohibited items, their account may be suspended.
• Counterfeit sales are a common problem on Amazon.
• Sellers may unknowingly sell counterfeit items in categories such as electronics, beauty products, DVDs, and more.
• If Amazon receives a report of counterfeit sales, the seller’s account may be suspended.
• Inauthentic items, which are genuine but not qualified for sale due to their source, are not the same as counterfeit products.
3. Negative Feedback
• Customer feedback heavily affects seller metrics.
• If even one or two buyers leave negative feedback, the seller should address the issue immediately to avoid suspension.
4. Duplicate Accounts
• Amazon’s algorithm can detect duplicate seller accounts.
• Opening a second account is not allowed and may result in account suspension.
5. Opening a New Account After Suspension
• Sellers should not attempt to open a new account after their previous account has been suspended.
• Amazon is likely to detect related accounts and suspend them as well.
• It’s best to resolve the issues that led to the suspension instead of opening a new account.
6. Additional Reasons for Suspension
• Late shipment rate
• Selling used items as new
• Incomplete or incorrect items
• Selling items that don’t match their advertised description.
• Inauthentic or expired items
• Counterfeit products
To avoid a suspension, sellers should ensure that they comply with Amazon’s guidelines, provide excellent customer service, and address any issues promptly.
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Additionally, here you can watch my YouTube video, where I am presenting you my advice how to avoid getting suspended on Amazon and get help with a Plan of Action without having to spend a lot of money on a hired guru:
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